Apple
Dale free deal
* I don’t know what the agents with the mobile department are thinking. I have been told many times that I would get the phone free since I was switching over from a different provider. But, every time I try and go through the process I catch them saying some thing that were different than the other agents. If you are…
Phone order
Ordered phones on friday, they said they'd be delivered on monday. i'm waiting and waiting then decided to text support. they canceled the order due to a "denied delivery" on sunday, i was home all day, awake bright and early at 6am and nobody ever showed up to deliver anything.
IMEI Blacklisted
I am an international student and I already spent every last saving on this phone. I am in a very bad situation. Please please do something. I can not afford to buy another phone please help. My iPhone is broken and I cannot get my phone fixed since apple is not accepting the device for repair, as the device is showing on…
No Cellular Service
This morning my iPhone13 did not have cell service. Everything else on the phone works. I called tech support and after over an hour the person told me that she did not know what to do and to go to a store. At the store, the employee called tech support, inserted a new physical SIM, reset several things and could not make…
unlock sim
Good afternoon. I really ask you to unlock my phone Model: iPhone XS Max 256GB Gold This phone was purchased in 2019 in Russia in the official store. There is a receipt. After resetting the data, I wanted to change the SIM card, but it is blocked. Please contact the Verizon support team
Transfer eSIM to eSIM w/ two iPhones
Anyone have luck w/ these instructions in a VZW KB article? Apple iPhone - Bring Your Own Device (BYOD) - Transfer SIM / eSIM | Verizon Have had no luck transferring eSIM between 15 and 11 using the built in capability? VZW Advanced Technical Support team hasn't been able to figure it out. Old posts here show issue w/ VZW…
How not to handle phone fraud!!!
I had been lured in to Verizon with a four free phones/4 lines special offer. Between myself and 3 relatives all four phones found homes,, but only three of the lines were needed, so one was left untaken. Recently, we started getting daily international-use charges at $10 per day…. coming from the Dominican Republic on the…
Photo/Video download to PC
Is there a cable to use with my iPhone 15 Pro to my IBM Thinkpad to download
After changing my phone plan to family plan, I no longer receive OTP messages on my iPhone 15 Pro
I recently added my phone to a family plan, and since then my iPhone 15 Pro is not receiving OTP 2FA messages from my work VPN. Even after checking with my corporate networking and firewall team, nobody at Verizon seems to be able to know how to fix this (even after 7+ hours on the phone with their call center support).…
Cell reception suddenly terrible
I live in ZIP Code 11206 on my Verizon iPhone 13. I’ve always had excellent reception, and suddenly last night it’s dropped to one bar and then bouncing back-and-forth from SOS to one bar. People were calling and the phone not ringing. It was a mess. I restarted the phone several times, checked for update and it is fully…
MMS
I have 4 lines on my account all iPhones. For some reason 1 of my lines will not send MMS messages to Android and when I’m in a group chat I get separate texts from each person instead of in a group chat. I’ve upgraded my phone to a iPhone 15 thinking maybe it was my 13’s problem, reached out to Apple who says MMS is a…
25% Access discount was delected without any notice and emails.
As a customer for Verizon wireless service for 13 years, I have received "25% account discount" from my monthly bills. On November 2023, Verizon suddenly removed this discount (~$17.50) from my bill which has increased my bills up to date. When I chatted with the customer representative today, he mentioned Verizon does not…
Smart family
If I pair my daughter’s phone to mine so I can have full access does that give her full access to my phone such as pictures and apps
New Phone Activation
The ICCID on new phone is different than the Verizon app
Call filter error
Call filter is giving me a notification about my SIM card and switching it whenever a call comes in that it tries to filter
Network restrictions
My friend came back from the United States and sent me a mobile phone in China. The network has been restricted. It has been activated for more than 60 days. Why hasn't it been unlocked yet?
apple one set up
I select the Apple One perk from the options my plan but I have been waiting for the link to set up for 2 weeks. I call the support team but the issue did not get resolve.
What to use in place of Message + on my iphone when connected to only wifi
My Message + plus app is saying "Unable to generate PIN" . I don't get messages from Android users on my Apple IOS main app if I am only connected to WIFI. I will be travelling abroad where my Verizon cell signal will be unavailable and only wifi available. I used to get those message via the Message+ app, what do I do now?
app icon
The new update turned the app white, and it used to be black, I use dark mode and the dark app was my preference, I cannot stand the white version, now my screen is bright in that spot and now I'm gonna have to put a darker colored app in that spot, ugh!
SIM Card Failure, cannot swap to eSIM card
Hey there! My iPhone 13 Pro began having SIM card issues on Friday evening (6/28/24). The issue resolved itself within a minute or two when it would occur. The next day, I received a SIM Card failure message. My phone is in SOS Only mode, and I cannot receive a text message to verify my account, in order to switch to my…
unwanted managed wifi accounts on iphone
hi i have 3 unwanted managed wifi accounts what are they and how to get rid of them
Call Filter online VZ.com
Online at VZ.com under Block Numbers it has two number listed. #42 and #5. I did not add these numbers. When clicking he X to delete it does not allow to click to delete. Any idea why these numbers are blocked?
iPhone 15 5G UW no internet service
Same issue a lot of people are having no matter the type of phone. When my phone switches to 5G UW in any area in my city it acts like there is not internet service and i frequently drop calls. iPhone 15 pro max. I’ve reset network settings and problem is still there. 5G and LTE works perfectly fine.
Suspended for talking too long
Niece’s phone line got suspended. Called up Verizon and was told because she was on a phone call for longer than 14 hours (fell asleep while on the phone with a friend after already being on the phone with them for hours prior). They said her phone is to be suspended for 3 days for doing 1 call for 14 consecutive hours…
Calls going straight to voicemail, no missed call notifications
The issue I am having is this: My work calls me but it never rings or provides a notification that I am receiving a call. Then all of a sudden I have a voicemail from them yet I have no missed call. It is as if my phone never rings. On their end, when they call, it is silent for a few seconds and then goes to voicemail. I…
Issues with promotion
I have talked with 4 different customer service representatives over the past few months about this and always seem to get the run around. I upgraded my phone in 11/2022, and was told that the promotion at the time was a free Apple Watch with upgrade. I have been paying for the watch (full price, not just line fees, taxes,…
imessage, facetime video and audio, snapchat on call and message logs
Is there any way for a verizon account holder to see the time and date imessage was sent? Does imessage log on verizon message logs? Can they see that imessages have been sent back and forth? Ive seen that apparently only SMS messages, get sent. But could someone provide us with screenshots if they can of what it looks…
Unable to receive calls but I can receive texts
I can make and receive calls but some people can not make calls to me but they can text me. I have reset my phone, ensured call forwarding is off and ensured no one is blocked or on do not disturb and the issue still persists
Welcome to Verizon Wireless. Your call cannot be completed, as the called party is temporarily unavailable
I'm getting this message when I attempt to call one of the three phones on our plan, whether I'm calling from another phone on our Verizon plan, or even if calling from my work phone (ATT): "Welcome to Verizon Wireless. Your call cannot be completed, as the called party is temporarily unavailable ..." This problem persists…
iPhone 12 with international plan not working in Mexico
I have a corporate managed iPhone 12 with the "Medium + international add-on" plan and it is currently not working in Mexico. I have checked with my program admin and she confirms that I have the right plan assigned. I have reset my network settings, turned the phone off multiple times for as long as 30 minutes, tried to…