Apple
iPhone continues to go into SOS
My phone keeps going into SOS mode in my house - especially in my home office so I can’t make or receive work calls. It was bad several months ago, then got better and now is horrible again. I have to walk outside or get into my car to make a phone call. How do I fix this?!
All 6 of my IPhone 15 are completely down!
Cellular service has been down since May 30th………..what is going on?
SOS/ No Service sometimes
I have an iPhone 14 Pro Max, and I often visit Reading, Pennsylvania. There’s a specific area that considered more wooded , and because it’s on a mountain ( close to the famous pagoda), I get hardly any service, or will plainly say SOS. My friends and family get better service than I do regardless if they live in the city,…
Mysterious "pending order" preventing phone activation
I am now on day 4 of trying to activate a replacement phone on my existing line. I can't make or receive calls, can't send or receive texts, or log into any account or app that uses my phone for 2-factor authentication. I've now spent hours one the phone, chatting, and even a trip to the Verizon store, and all anyone can…
Returned phone
I returned an iPhone and have proof that it was received by the warehouse but because it wasn’t noted on my account they disabled my service. I also cannot access a human being to check on the status of my return and remedy the situation. This is seriously messed up
International calling on my phone
I got a message when looking at international calling that my phone might not be compatible with overseas networks (or something like that). I saw on another forum that Verizon can check your phone to make sure it's compatible. Can you please do that for me? iPhone SE 2020
Wi-fi calling stopped working overseas. On prepaid phone - Wi-fi calling option no longer in settings?
I was using wi-fi calling for a few days. Suddenly it stopped working and I can no longer text or call. I have prepaid service. The option to select wi-fi calling no longer shows up in settings. Any suggestions?
cell won't access landlline voicemail
My landline voicemail ignores code from my cell phone, but can get voicemail from someone else's cell
Someone is texting from my number
On two occasions this week, someone is sending text messages from my phone number that I did not send. I don’t want to get a new phone number 1. Can I identify where these texts are coming from? 2. Do I need to get spoofing software To make it stop? If so, what one? 3. Is there anyway to stop it for free? 4. Are there any…
5g never works
For some reason my network never works. Like anywhere I go, please help me Verizon!!! (If you guys want proof I have a recording)
Second Line iOS functionality
With Verizon's newer Second Line functionality, with iOS, Can a user have one line routed to do not disturb and another allowed to ring through?
I bought my phone at verizon.com but why don't they know how to provide Phone proof of purchase for it
I was recently a victim of a hack where the hacker stole my apple cloud ID and password. The malicious actor managed to changed my password and the phone number associated with my Cloud ID. As you know, that means i cannot use my apps, apple pay or all tor some of the features on the phone except to make calls or receive…
Thelisha
Current cell number?
Delayed SMS Galaxy S21 Ultra
Is anyone else having problems with sending texts now that messages+ is being discontinued? I have a Galaxy S21 Ultra. It's been working great, however now that Messages+ is being discontinued. I've tried Samsung Messages and Google Messages both now, and my messages sometimes take an hour to send. I reboot my phone and…
I have spend 60 days but my phone is not unlocked for other carriers
Please Help me To Unlock My Iphone 14 pro max for Other Carrier
UPSET WITH VERIZON
Verizon uses deceptive advertising to lure customers into contracts. In 2023 we were offered free IPhones, IPad & Apple watches to induce us too switch from AT&T to Verizon at the Palatine, IL location. Recently I wanted to upgrade my Apple watch from a SE to a Series 9 using another promotion ( a $185 trade in on my ES…
Reseller Flex Policy
Hello, My company purchased numerous Apple iPhones from a high volume wholesaler who stated that we must contact Verizon to request an unlock for the still locked iPhones.
Stolen IPhone investigation.
How long is Verizon’s investigation for a stolen iphone during shipping?
How to check status of work order
Yesterday we tried to replace my wifes iphone with a new iphone 15. All of the contacts and apps transferred over, but the cellular plan did not transfer over. I spent multiple hours talking to tech support to finally be told they would put in a ticket. How can I check the status of this ticket? My wife relies on her phone…
Stole Phone
My upgrade was stolen in transit. I received an empty box. For 9 days Verizon is giving me such a hassle in solving my this. I have been a customer for over 20 years ! I have 4 cell phones, 4 cell watches and 3 iPads. Pay my bills faithfully on time, upgrade all the time. The upgrade is costing me 369 dollars and they…
Refund
They took $444 dollars as well as my normal monthly payment. I was on auto pay. I received a text about the payments and called them immediately to tell them I never authorized a phone pay off on my account, they literally took it without my knowlege. It’s 4 weeks later and they still have not reversed the payment and…
IMEI Blacklisted by Verizon on Phone purchased new in full from Apple Store (not even a Verizon Customer)
We purchased an iPhone directly from the Apple Store 3 years ago and we are not even Verizon customers. Suddenly, a few months ago, our device stopped working. After investigating for days with our carrier and Apple Store, it was discovered Verizon blacklisted our phone IMEI marking it as fraudulent. We spoke to several…
Chesapeake VA
Wife took iPhone 13 into Verizon store at 237 Carmichael Way in Chesapeake VA due to a faulty SIM. They swapped the SIM which did not work then told her the only option was to buy the brand new iPhone 15! Never mentioned warranty replacement options. Corporate is now sending the replacement free of charge, but I’ve now…
no signal
i have no signal on iphone 15
Bad cell service
I bought my son this new phone from Verizon because they offered a deal. The data is a disappointment . It only has 1 or 2 bars at all times and we live in the city. I pay $100 a month for his phone. He has to constantly be connected to the Internet, it’s like why am I even paying the bill if there is hardly any service.…
iPhone 14 pro using a network extender
Couple of years ago I purchased a Samsung 4G LTE Network Extender. I worked flawlessly with 5 various models of iphone in the house. Currently have a iphone 13 and a new iphone 14 pro. Each time you leave the house and come back home, the phone will not pick up a signal. You then must toggle in/out of the "airplane" mode,…
Missing calls and text over wifi, Samsung Android
I have been to Verizon Wireless 3 times trying to get this resolved over the last few weeks. (2) times I was told that I would be called back after they monitored my phone for 24 hours. There are 2 Verizon Wireless phones in the house. (1) S20 Ultra 5g & (1) A51. The S20 isn't receiving all calls and text randomly will not…
Esim
My phone was missing for a day and a half and then turned up, I noticed some slight differences in the way my phone was working, ai went into settings and noticed I have 2 IMEI numbers and I believe someone has put another ESIM on my phone and I can’t get rid of it, My phone is changing a little every day. The language in…
Amazon refubrished blacklisted
Hi, I bought a refubrish premium phone from Amazon, it worked for a month with my carrier and then it lost signal. When I called my company they told me the phone was locked by verizon Wireless. Could you please help me? Amazon only option is to return it but I'm not in the states and I can't return it. Thanks in advance.
Spouse Use Old Phone
If I upgrade my iPhone 12 to the 15 can my spouse use my old phone? He has an 11 but would like to use my 12.