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Call restriction
Does the call restriction mean you are under some type of investigation?
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Cancel a line with a phone on contract
I purchased a phone on a 3 year contract to use while working at home and I no longer have that job. I already have a personal phone but owe on the new phone still. What are my options to cancel that line? Is there a way out without paying off the device first?
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No service at vaca home. How do I get hot spot service? Do I need to add extra data? I don’t have unlimited
No Wi-Fi service at the house we rented. How do I use Hotspot? Do I need to purchase extra data? I don’t have unlimited
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Request for Blacklist removal
Dear Verizon Community Forum Members, I hope this message finds you well. As a student from Pakistan, I am writing you in need of assistance regarding an that I recently purchased. I recently acquired a brand-new, box-packed iPhone 15 Pro Max from what seemed to be a reputable seller. However, to my dismay, I discovered…
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Vrzpix
How do I retrieve photos from vrzpix
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I have no service at Mass General Hospital
I have no service at mass general hospital in Boston. Yesterday, I had full service. Today it says SOS. I am in the same location. Please advise.
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Line access fee
Does Verizon charge a monthly line access fee for prepaid plans?
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New ios 17.4 update won’t allow text or calls
I just updated my iPhone to the 17.4 iOS update and now I can’t call or text. My mobile hot spot is missing as well as the option to place WiFi calls. Help!
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SIM card hard locked by reseller flex USA
I bet no one can help but thought it worth a try. I bought an Iphone 12 when in the US and was told it was not locked and I would be able to use in the UK. This worked well but for a few years but I reset my phone to factory settings and now it will not accept the SIM i was using. On investigation it appears to be locked…
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Can’t connect iPhone 14 pro max to network extender
I have been trying to connect my iPhone 14 Pro Max to the Verizon lte network extender and have had no luck with dialing #48. I have no options that the instructions are telling me to do.
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Insurance
How do I buy insurance on iPhone 13? price?
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Location sharing
How do I share my location with a friend (non-family member)? - Smart family plan does not apply. - I’ve shared my location many times in the past however it seems location sharing is constrained on Verizon by default… how do I enable it? Thanks.
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Lost & stolen phone
I was recently released from incarceration, and my phone with Verizon was some how reported lost or stolen during that time. Verizon has been giving me the run around every time I call. Does anyone know the best way to go about getting my phone off the black list?
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Travel Pass
My arrived in London today and all is has is issues with his travel pass. He can't text anyone and none of his apps work. He tried restarting his phone and resetting his "network settings". Worked for 5 minutes. He needs access to this service and has no clue how to fix it. I would hate to pay for a service that doesn't…
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Not Receiving Short Code SMS
I switched from AT&T to Verizon yesterday and have not been able to receive the verification codes from my apps that require a two-step verification process so I am locked out of my accounts. I have restarted my phone several times along with the network settings. I am still not receiving verification codes from my apps…
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System services - messaging services - what is this?
Can anyone tell me what this means? If I go to Settings>Cellular>System Services>Messaging Services What is that? Is this for iMessage, regular text messages, or??
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Want to throw my phone in the water
I keep on losing my internet,almost when I leave my house. It hasn’t just happen once it has happened a dozen times.
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Current Usage Not Available
Hello, For 5 days now, I've been unable to view my current usage on any of the platforms - desktop, app or mobile website. It will show previous usage, but nothing current and I need it for work. Can someone explain this to me? Will this be fixed?
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Bad phone service
The last couple of weeks my phone has had terrible service. It loads slowly and lags a lot. What can I do to maybe update the towers or something?
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Music downloads
When I cancel Apple Music subscription will I still have the music I downloaded?
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Android to Apple
Hello! I started with an apple 13 pro then decided to try the android pixel 8. After two months I decided to switch back to my apple 13 pro. I also decided to do the service swap myself from the Verizon app. Initially the transfer back to my iPhone seemed like it was going as it should (it had me transfer all my things…
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$200 gift card
On 04/05/23 I switch 3 lines from T-Mobile to Verizon. There was a deal to recieve $200 gift card if I pick iPhone 14plus with $5 monthly payment if I complete my order online. Now almost a year went by and I didn’t recieve any gift cards and can’t get any help from customer support because they can’t see that there was…
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SOS mode
My phone is stuck in SOS mode, so I cannot contact Verizon to help me. What can I do about this?
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Selling an out of stock phone
so i ordered a cert refurb Iphone12 on the phone with a rep. everything went smoothly, was assured it would be here 2-5 days. sent me a link to sign all documents etc... after 4 days no update, called in...after an hour with the level 1 rep they sent me to another higher up (i assume) to be told I hadn't signed the…
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Unwanted email address
How do I remove unwanted i cloud account from my iPhone 13
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Iphone 14 Plus vs 15 Pro
Is this upgrade worth it?
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Verizon charging me for a phone I returned
In January, I upgraded my phone from an iPhone 7 Plus to an iPhone 13 Mini. I entered into an agreement to get a $350 credit for returning my old device. I shipped it off and received a confirmation from UPS that it arrived at the end of January. But, no credit appeared back on my bill. I called and they say they haven't…
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Paid bill in full and clicked the reconnect button on both the app and website, but my devices are still suspended. How do I fix this?
I unfortunately was late on my bill and was finally able to pay it to reconnect my services. I paid the entire bill off, received a text message stating that my wireless services have been restored. However, for 2 days now, I still cannot call out, receive text messages from non-apple phones, etc. I've been on the app and…
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What emergency address to use for iphone wifi calling?
Hi! My Aunt is visiting our house and our house needs wifi calling turned on because we have bad cellular reception. My Aunt has an iphone and I am going to turn on wifi calling for her. My question is, what do I put in the emergency address section? Should I put her personal house address or our house address where she is…
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Can’t get verification code
Ever since I changed my phone number I have been unable to log into my own account holder account since it transferred to my Apple Watch. I have been trying to upgrade my phone and it seems that I can’t because I am not the “Account Holder” and when I do try to login into that account it sends me Verification Codes to the…