Fios Home Internet (Archive)
Slow Fios Speed until Router Reset/Rebooot
Hello, Thanks in advance for the help everyone! In the morning, and occasionally throughout the day, my wifi screams to a crawl. I have the 1 gig service, and typically pull around 500mb up/down from the router over my laptop and cell phones - normal; however, the internet has started to crawl more and more often unless I…
FIOS gigabit slows down to 100/100 after an hour
It's taken a me a while to troubleshoot to this level, but my problem is that I am paying for gigabit internet, but only getting 100/100 speeds. After an extended electrical outage, I realized my speed had gone up to close to gigabit levels, but it slowed down after a while. Troubleshooting has narrowed down the situation:…
How should I encourage Verizon to enter my apartment?
My building is bringing FIOS to each apartment. They are running exterior fiber in the hallways and need to enter each unit. I have two possible locations in mind: 1.) Closet with box that contains a hub to all coax connections to each room in my apartment. There is no power in this closet. Exterior facing to the common…
Change WIFI password
Where do I change the Wifi password login?
Adding a device to the fios router configuration
I have a Fios router (model G3100) and need to add a device to the DHCP configuration by its MAC address so that DHCP will supply a fixed IP address to the device. There is no capability in the Device list to add additional units, and in looking through all of the menu options there doesn't seem to be any way of doing…
How Do I Install Verizon Internet Security Suite?
how do i install this on a laptop
Unable to access router configuration
I recently had Verizon internet service installed via a Verizon Tri-band 4x4 Router router (Model G3100) I have been completely unable to access my router in order to modify the configurations. Per the instructions in the user manual (and online), I should be able to access/ configure my router following two URL’s:…
Connecting G3100 to Extenders and Fios TV Boxes
I recently upgraded to Fios Gigabit internet and swapped the existing router/2 extenders (G1100/WCB3000N) for a G3100 router and 2 E3200 extenders. All the connections remain the same: (1) the G3100 is connected to the ONT with an ethernet cable; (2) the coax output of the ONT is connected to a PDI MoCA bypass amplifier…
Netflix say I'm using a proxy or VPN
I am not using either. I'm just a residential FIOS user. I contacted Netflix they said contact your ISP and ask why my ip address is using a proxy. I reset my router to factory defaults. I am using the default Verizon DNS server. What can I do to resolve this issue
Verizon Internet Security Suite, Download & Install
I have downloaded the "McAfee Installer app. How do I get the ISS loaded onto my laptop? Note, I have purchaced the ISS and am being billed for it by Verizon.
Slow Download Speed, Fast Upload speed for 300/300
It's now more than a week. I've spoke to 3 different technicians over the phone and had one come to my house to take a look. The technician even switched both the ONT box and router and I'm still getting this ridiculously slow download speed, but normal upload speed. Is anyone else having this issue? The technician claimed…
G3100 Router + Compatible MoCA Adapter
Hello, I recently got the new G3100 router and I need help deciding a compatible MoCA adapter. I have my own ECB6200 MoCA adapter which is used to work fine with older Fios router but for some reason I'm getting random disconnects to my PC after upgrading to the new router. Any advice on what setup should I apply before I…
intermittant wifi / internet
I have the Actiontec gt784wnv. DSL internet. We don't have any FIOS availability. Over the summer, I lost internet, a tech came (not into my house, never saw him) but whatever he did it worked. Now since Friday morning, my internet goes off and on, many times during the day. When it goes off, it goes off from 30 seconds to…
FIOS slows down or disconnects (times-out) regularly
Hello All, Every 30min to a few hours, my FIOS wi-fi tends to lag spike into thousands of ms or disconnect altogether - the connection remains but packets suddenly stop flowing. AFAIK it only happens to my desktop, not the numerous ipads and iphones. Changing wi-fi adapter did precious nothing. It's incredibly annoying…
Switch from Spectrum cable to Fios using existing coax (Or convert ethernet to coax)
Finally I got Fios installed in my apartment. I am a late comer for 2 reasons: 1) I hate the contract pricing structure, which Verizon changed in early 2020; 2) I only have coax cable outlets in my apartment. I read a lot on Fios setup these few weeks, not that I become an expert now, but I would like to share my setup and…
I want to use my own Router for FIOS
I have an old Verizon FIOS setup from the time Verizon first offered FIOS. Use to have set top boxes, they have all been returned have a ROKU that i connect wirelessly. I believe it's an Actiontec Mi424WR router. So there is COAX Cable ....MOCA connection? and a Cat 5 connection both. is the coax for my old existing…
constant wan ip address changes / internect connectivty goes down
Hello all, I'm having issues with my dsl connection. I've contacted verizon support, but they just tell me to "reboot the router", after which, the connection works for ~ 5-30 minutes and then it stops again. As this is normally a constantly on connection, and I've had months where I have not had an issue, I don't think…
FIOS ONE TV and Business Internet
Running a small home business so required a Static IP which was only possible with Verizon Business using a G3100 Router and 300/300 Plan. But TV and Phone service is through Verizon Residential and they simply don’t talk to each other. I called Residential to upgrade our STBs to FIOS ONE but was told that it wasn’t…
Cannot log into Fios Home Router
Hey there, apologies if this is in the wrong spot. Something is preventing me from logging into my Fios Home Router (The big white one) on my PC. I can log into the router through either 192.168.1.1 or myfiosgateway.com on my IPhone, but when I try to log in on my PC the following happens given the following scenarios...…
"Unsupported Browser" Message when Logging Into Account
I have had Fios using Google Chrome for almost 3 yrs and this just started happening around Thanksgiving. I can login to my account but get the "unsupported browser" message everytime I try to view content. When I click "more details" it just takes me back to the same message
...UNSUPPORTED BROWSER...????????????
WHY IS THIS MESSAGE APPEARING? Ever since I upgraded to Windows 7 Ultimate, the message below appears at the top of the Verizon Home Page: You are using an unsupported browser that verizon.com does not support. For a better experience, please use a supported browser. Why is this happening? I use Mozilla Firefox, NOT…
FIOS is not available in my area but my neighbors and most people in my town have FIOS.
My house specifically doesn't have availability to FIOS and it's really annoying. This applies to every other ISP besides Optimum as well. I've been trying to switch for a really long time and I see that my neighbors have it. But why doesn't my household have availability?
Upgraded to Fios One - Which Router to Use?
We just upgraded to Fios One. Previously we had the upgraded white Verizon router. With the upgrade equipment, they sent us a new router that looks like our first one (black & skinny). Should we keep the white Verizon router, or can anyone tell me how to check to see which is better? Sorry in advance for my ignorance!
Fios is available in the building, but not in my unit
Fios is available in the building, but not in my unit. I see other units have installed Fios . I called customer service and they were not able to add my unit to the fios service. Please help.
Verizon / ScreenBeam / Actiontec WCB6200Q WiFi Network Extender
Are these devices actually different devices or are they the same with just a different label placed on them? I want to add a network extender to my Verizon Fios home network. I currently have a G1100 Quantum Gateway that I purchased from Verizon, but there are some dead / weak WiFi spots in my house. I already have the…
MOCA wifi extenders (WCB6200Q) not working with Netgear router; Quantum G1100 retained for FIOS TV
I purchased a Netgear XR500 router to be used as my primary router since the 5ghz on my Verizon supplied Quantum G1100 router no longer works. By reading the "Using your own router with Verizon FIOS" post, I was able to get the Netgear working just fine (wifi and all) and retained my G1100 since I also had FIOS TV.…
Convert ethernet to coax
Hi all, I'm a newbie here and have a question - tried to search through existing threads but couldn't figure it out, please bear with me. I'm upgrading from 100mbps internet only plan to 300mbps. Current set up is ONT > COAX > MI424WR (wireless turned off) > Orbi rbr50 mesh system. My understanding from other thread is…
g3100 Fios router
I don’t have Ethernet can I run a line from the Ont to the g3100
Router Question
So when we first had verizon setup in out home, we bought the provided router outright. Last week, we had the ONT box replaced, internet has gone in and out since and the technician on the phone believes the router is out of date. My question is, will Verizon provide us a new router free of charge since the the replacement…
Switch from Spectrum to Fios using existing coax without ONT install
I am thinking of switching from Spectrum to Fios by utilizing the existing coax cable. Is it even possible this can be done without installing an ONT inside my apartment? My apartment building is wired for Fios but I think the ONT needs to be installed inside the apartment and I don't have an electric outlet close to my…