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Cannot Rename Devices in CR1000A
There are clear instructions on how to rename devices on my new CR1000A in the manual and in some discussions here, BUT I simply cannot find any drop downs or edit buttons in the devices area. Please help. Thanks
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Does anyone else have trouble with upload on Fios?
We’re running Fios for our business and our upload speeds are always bogging down. We had the line checked and no issues were found, not sure what to do. Trying to see what other options I have, maybe go Fiber?
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Re: FIOS Goes Down Every Night at 9PM for Hours
I have had the same issue on and off since switching to Fios from xfinity. Not only does the internet go up and down but the tv service will freeze. I also have issues with the tv service running and hour behind and I have to reboot the system to get it back to live tv. I have found it impossible to talk to anyone for…
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Port Forwarding not working after switching server to Ethernet (Fios-G1100)
So recently, I switched an MC server to a wired LAN, and port forwarding seems to not work on it, even though it worked when it was wireless. I changed the IPV4 address of the port forwarding rule to the updated one, so that is not a problem. UPNP is off, the firewall is at minimum, so I have no idea what to do. This is…
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Lagging when live streaming / terrible internet
Does/has anyone else had streaming issues with Fios? Almost every time I stream, I lag at some point and start to sound like a robot. It doesn't matter if I'm streaming live or recording. It happens regardless of the time of day or night I stream or record. I've upgraded my internet to 1GB and bought a new laptop and…
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Not getting half my Mbps
I upgrade my 300/300 Mbps to 1gb and Verizon sent me a new router(ca1000a) to replace the old one(G3100). With the G3100 I was getting bad speed on/with Wifi so I ended up adding a wifi mesh to the G3100, turning the wifi off on the G3100 and making the mesh the main wifi...with that said I was getting about 220+ on…
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G3100 WiFi connection issues
I received a new G3100 router as part of a forced Fios TV upgrade. Router upgrade from a G1100 went flawlessly, as did the VMS and four TV installs. No extender. I created the same primary and guest network ssids using the same passwords. All of my apple devices (2 ipads, 2 iphones, and an apple watch) and two Amazon Echo…
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Internet speed
I am having problems with my internet speed.
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Is it possible to request FIOS construction
Is it possible to request FIOS installation. I'm not sure if customer service is able to privately access my home address, but there is new home construction expanding the neighborhood in my immediate area. It's in the early land clearance stage. I was interested in seeing if this would be enough reason to request…
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XBOX PROMO
I tried to redeem my Xbox promotions and it didn’t appear I contact them nearly every week. I was told tickets have been submitted for escalation but nothing was done. I had over 6 HOURS OF MY LIFE TAKEN ON THE PHONE TO COME TO FIND OUT THANKFULLY AT LEAST 1 HONEST PERSON WHO TOLD ME NO YEAH BECAUSE THEY DDINT MOVE ON IT…
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Fios Outage in Claymont, De for 3 days and continuing
There is Fios outage in Claymont, Delaware for the past 3 days. Every time I call technical support, they keep saying there's a cable break and keep on extending the ETA. This is frustrating! Is anybody really trying to fix the issue? It is hard to believe they can't fix a cable break in 3 days.
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Cr1000a with tv service bridge mode
Tplink mesh integration into Cr1000A router
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5g Wifi speed test faster than 1 gigabit ethernet?
Hello, I have had the 500mbps fios plan in my house for two weeks now. Cat6 cable connection from ONT box to the wan port on a new tp-link ax4400 router. Wan port set to 1000 full duplex. All 4 lan port connections are also 1000/1000. All cat6 cables in the setup are new. On 5g wifi connection to the router my two laptops…
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Fios unavailable at my address, but available at neighbors??
My house was built in 2016 and Verizon’s website and customer service representatives says fios is not available at my house, despite being available at all of my neighbors houses. Can anyone recommend who to contact? The customer service people have opened two tickets for engineering but I haven’t heard back. Are there…
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For very bad service by verizon
Verizon agent promised me to callback and did not call to work on my request for plan change and charged me 80 dollars . After that when I call the customer service and ask them to put a request for cancelling the internet they dialsconnectef immediately and my work was impacted and it caused me stress and pain as I could…
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Verizon agent
I have been a loyal Fios customer for more than 5 years. I just put an automated payment for my Fios internet bill. So i didn’t notice like they started deducting more money for my same 300 mbps plan. One day I called them two months ago and was in chat for for more than 3 hours . I requested to refund my money but they…
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Fios Gigabit with TV - extender vs mesh recommendation
Hi all, I have Verizon Fios Gigabit and TV. Had used Google Wifi mesh but didn't like the modest compromise in TV functionality. I want to unclutter my situation and start over. With the Fios router (the newest one, obtained a couple months ago, sorry I don't have the model name readily available), I have one Fios extender…
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FIOS internet intermittent outages
Had an outage at the node several weeks ago. The G3100 model router shows a yellow indicator when this happens. Spoke to several techs, who seemed not to know this. I was told to go to the Verizon store to exchange my old router for a new one. So about 2 hours later, with a new router, still yellow indicator. An hour later…
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Setup wifi
Need to setup WiFi for my business
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Giant spynet
Is Verizon targeting certain customers using certain gear and sending digital kill signals and switches. Like running IPFIRE fully updated and patched, configured up and four to five minutes later a wall of code runs across the screen and shut down. Intermittent interruptions with PFsense. Opnsense minimal issues with the…
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Fios router trouble
Basically just get this all the time now. Instead of the Verizon app crashing out. Even reset the router, no change so it must be on Verizon’s end. Also I have tried numerous ways from changing the MAC address to leaving the ONT (NGPONT) unplugged for a while. And the router too. The IP address is still the same even if I…
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Pairing 3 Fios E3200 WiFi Extenders
With Whole House WiFi Plus, I understand I can get three E3200 extenders -- this is for a multi-floor townhouse, so ideally I am looking to use all three extenders. The CR1000A has 3 LAN ports -- I currently have one Gigabit line running to my switch and the extender plugged directly into the router. I plan to put the…
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Home Depot $400 Samsung Promo help
Hi Long time, Verizon customer,here, a family friend gave me their $400 Promo Code to purchase a washer and dryer. I placed the order at Home Depot online and the promo code work fine, however, the order is being canceled and Ordering a different Samsung washer and dryer, The promo code, however, was a one time use and now…
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Can’s see missed calls if logged on from PC
Cant’s see missed calls if logged on from PC Problem started Nov 13, fine before that. Same problem with Firefox and Edge. If I log on from my Windows PC, click Home, Phone, Manage your voicemails and missed calls, nothing happens. If I log on from the Verizon iPhone app, click Home, Phone, I can see the missed calls and…
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Fios internet issues
Ive been an all in Verizon customer since 2007. I'm personally ready to end that relationship. The ordeal I'm going through to fix my Fios internet. It's been going up and down for a few weeks. The tech in India recommended I get a replacement router. I've been paying 12/mo for 6 year's,almost $900 bucks. Getting the…
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I discovered I have coax cable in all rooms in my house. How to know if they are working?
Hi Gurus, I need some help. When I bought my house 3 years ago, I moved my Verizon FIOS from a previous home. I had FIOS TV and Internet. Verizon put the modem and one TV Box on the main floor and another TV Box in the basement. Obviously, both TV boxes were connected to the modem via coax cable. Last year, I kept only the…
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Ripped fiber cable off wall, Wifi now down
In moving furniture around, I just ripped this sucker clean off the wall. The cable that goes outside didn't come out of the port but the cable that runs inside got disconnected. Sure enough, trying to reconnect it and nothing, the wifi + cable is gone and the ONT has a red light next to FAIL. Router stays with a green…
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I encountered poor customer support
My experience with Verizon Fios internet service was very disappointing. I encountered poor customer support, repeatedly receiving the same ineffective solution despite multiple calls. Additionally, they informed me that a technician visit would cost $150, which felt excessive. In my last conversation, a representative…
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Repeated internet outages around 2 - 3 am three times this week (at least)
I have been experiencing internet outages in early morning hours several times this week. They all seem to self correct after a couple of hours. Is this expected to continue and be a normal part of service from now on? Is there any way to get an answer from Verizon?
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Service outage with WiFi??
No internet service at home at all in 23321. Anyone else having issues??