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Garmin will not find Verizon wifi
My Garmin watches will not connect to my home WiFi, they can’t even find Verizon. Outside of the house, they have no problem finding a WiFi connection. Any ideas what the issue can be?
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2gb Mechanicsburg pa
Was told over a year ago 2gb would be in the area. Anyone have an eta?
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CR1000A coax antenna?
I have a CR1000A router. I was not given a network extender. Therefore, the coax port is unused. if I utilize an F-type coax to SMA adapter and attach an SMA WiFi antenna, will it improve my signal strength?
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Rename router
I just had a new router installed. Can I change the password?
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Installer caused property damage during installation
Verizon technicians made a huge hole (size of a shoe) in our drywall when they came to install our internet device. It happens, I understand. The problem is that they tried to hide it from us (one technician was standing in front of it while the other one was talking to my wife). Nevertheless, she saw it and we reported it…
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Pricing and Door-to-Door Sales Tactics from Verizon Home Internet
I want to share my experience with Verizon Home Internet and see if others have had similar issues. About a year ago, a representative from Verizon came to my door offering an internet package with a speed of 1GB for what seemed like a reasonable price. I decided to go with it. However, after some time, I decided to…
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Internet
So I just got a better price for my internet BUT now I got an email saying “your fios equipment has been shipped” even though I didn’t order anything I just got a new price. I’m confused. Anyone have this happen before?
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Order On Hold - Proof of Residency
Hi I have already moved in to my apartment and it says order on hold. I have already uploaded the lease agreement and I’m wondering how long for it take to get a internet connection, since I need internet for college and work urgently.
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New Construction Home
My house is currently being built and we will want Fios home internet. Our address is not in the system, how do we get Fios installed at our address? House will be done by october. Fios is available on our street.
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Intermittent internet drops
I have been getting this issue recently with my internet, I have seen others have this issue too where internet will drop. It seems to only happen when I am using the internet, For example it will not happen during hours I am asleep. [SYS.4][SYS] no servers found in /etc/resolv.conf, will retry [WAN.6][SYS] WAN link down
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Network disconnects same time everyday
My new Fios internet disconnects at 3 pm and reconnects in the morning the following day. It has done this since Sunday afternoon. I called tech support and they are sending someone out but I have to wait until Wednesday. Also the ONT box has a solid red fail light. It just reconnected and I am currently using it. It seems…
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Internet is degraded immensely at the same time every day
I have the CR1000A routers and experience a highly degraded connection EVERY DAY at 11:30pm to 11:35pm like clockwork. This is the error that comes up in the logs: [SYS.4][SYS] no servers found in /etc/resolv.conf, will retry[WAN.6][SYS] WAN link down
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Verizon service on internet as of lately.
my verizon internet service is the worst that I have ever had with them. time to look elsewhere.
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How long to receive Xbox egift card?
Signed up for FiOS gig plan and one of the bonuses was a gift card. A month later I was able to click the tile to redeem it and it never arrived in the email. The tile is under redeemed offers and I can no longer access it and customer service said I would get it within 72 hours 3 weeks ago. I can't get a clear answer and…
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2 New Construction Homes
We are building 2 new homes on a lot that was subdivided. We need to set up a service for both houses. Please let me know who I should contact to begin this process.
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MFA Authentication for added security layer, besides pin?
Is there an option to enable MFA Authentication for added security layer, besides pin, when logging on to myVerizon account? This has critical information there and having an additional security layer such as an MFA text/email sending a code to verify the account after inputting password. Please Consider (and give credit )
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Account activation
TL;DR Verizon Reps booted me from chats, refused to answer questions, and refused to give me equipment from my order, then the equipment I did receive didn't work after close to five hours of my time wasted trying to get this sorted. Normally I'm a nice and pleasant person. I don't like the "karen" persona. But this time,…
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Hulu says i'm using an anonymous proxy or VPN.
Hulu says i'm using an anonymous proxy or VPN. I am not using either. Hulu won't work on my AppleTv or mobile devices connected to Wifi. The apps work fine when on cellular. Max and Disney having same issue.
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Horrible custom service experience
This is the worst customer experience I ever had, the lady is from the billing department, and I really want to find out what her name is. She claimed she was hearing impaired and she asked me to spell my name and I did, guess what? She asked me if I knew what hearing impaired meant, and educated me on why I should spell…
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EV Charger / Fios interference
I have an issue with interference from an EV charger. I have Fios home service (500Mbs) with a I-211M-L outside ONT. There is an ethernet cable from the ONT run to my basement where I have the verizon router and a network switch for other parts of the house. Also have an Orbi mesh network. It generally has been working…
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So disappointed
I have to say I’m so disappointed in how Verizon has handled and outage of my internet which has affected my business and my wife’s working from home. The internet has been out for 2 days now going on 3 and I have not been able to receive an honest answer from them on how they are rectifying the issue. I was told that the…
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Technical support
It’s too bad Verizon tech support doesn’t work as well as the convenience of paying your bill
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Fios or copper cable
I recently got Fios just for the fiber but Verizon hops are the worst I've tried running ping plotter and it always shows high packetloss to our router. For example pinging google.com shows 4-10% packet loss on the first hop, to our router... Pinging facebook shows ~35% packet loss to our router. Pinging pingplotter.com…
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Disabling wifi
I went to the app and disabled my FIOS wifi as I am concerned with conflict to my existing wifi (eg, I cannot now connect to Sonos). The app says all wifi is disabled BUT my iPad still shows the Verizon wifi as available help.. is there more disabling that needs to be done?? thanks
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Data Usage - Rhode Island - Converting Customer
Hey there; I'm a prospective customer. I live in Southern Rhode Island; we have bans on charging extra for data usage limits in my state. I'm currently with Cox; while they claim they don't throttle. Every month like clockwork when I hit 1650gb used my internet becomes absolute trash, nose diving from 400mb active download…
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Proof of residency-Order on hold
I move in a few days and I have submitted my proof of residency to get my internet order off of a hold about two days ago. However, it is still showed order on hold in my app today. How long does this process usually take, and is there a way for me to expedite my verification process? I hope I could receive my routers on…
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Order Processing
I recently ordered a verizon Fios internet plan. It says my order is processing but, there is no way to track my router shipment. The estimated delivery date is 8/15/24 however, I have not received any other information. Additionally, on my account it says “we are currently experiencing issues processing your request.…
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Best Service I've received in a while
Mr. Christian was the best account executive I’ve encountered. Without his help, I would’ve never switched over to Verizon. I have been with Comcast for the last 5 years, I have been approached numerous times in the past by Verizon Sales reps urging me to switch, but until Mr. Christian, none of them were able to set me up…
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Fios MI424WR-GEN2 and remote administration
Our Fios service has a MI424WR-GEN2 with firmware 20.21.6 This is a remote office for us, so I'd like to be able to remotely manage this device from our hub/central office. with our remote offices that are Comcast connected, I can enable remote administration and lock down that access to our Hub site's public ip address.…
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Fios Actitvation fails. Reference code: ACT01
Hi, Fios Activation fails every time I try. Installment technician has no idea why. When I get to 100% on activation I get the following message: "We were unable to activate your internet service at this time" Reference code" ACT01