Services & Perks (Archive)
Is there a way to find out the geographic location a text message originated from?
I am wondering if there is any way to find out where a text message I received originated from. I know who sent it, I'm trying to determine where they were when they sent it ~ obviously without asking them outright Don't need a physical address or anything that specific, a city and/or state would be fine. Any way to do…
Unable to text one specific number ever since they tried to switch from AT&T to Verizon
In December, my mom attempted to switch her phone line from AT&T to Verizon, and join my account. However, she tells me something went wrong in the store, and they were unable to switch her over. She remained on AT&T. After that point, I have been unable to send her texts. I can receive texts from her, we can call each…
Sending voicemail from iPhone directly to voicemail on another iPhone
Is this possible? I see that others have said it's option 2 in the main voicemail menu, but I don't have an option 2. All I'm offered is 4 for personal options and * to exit.
Driving Mode no longer turning on automatically
Yesterday Message+ stopped automatically turning on Driving Mode when my Note 9 connects to my car via bluetooth. When I go into the Driving Mode menu under Settings in Message+ it still shows that "Bluetooth Detection Setup" is turned on, and the paired device SYNC (my car's bluetooth) is still selected as a device to…
Can't see received messages on Web Messaging
I use the Verizon Messaging webpage to access text messages at work. Sending text messages using the Verizon Messaging webpage is not a problem. However, I am unable to see any of the text messages people send me, regardless of whether they are new messages or replies to my text messages. In addition, I don't see all of…
Deleted messages
Is there a way to recover deleted messages
Message + not syncing to tablet
Anyone still having problems with message + not syncing? I have android 8.1 on phone &.7.0 on tablet and sometimes it will show a message sometimes not. I tried reloading the app all over and it still does it. It also says no phone service available, when setting up the app on the tablet 817V and scanning the code with…
Re: Message is not delivered: General Problems
1. About a week ago, I started receiving "general problems" (no error code) rejection messages when texting a friend in town with whom I had previously been able to text. She mentioned just a little while ago that she had exchanged texts with someone else with no difficulty, so it isn't her phone. (And it isn't my phone,…
How do I install Verizon Messenger?
I would like to INSTALL messenger plus on my pc...HELP!!!
V-e-r-y S-l-o-w attaching images to text messages in Message+
I am using Verizon Message+ on my Galaxy S7 and up until 3 or 4 days ago I was able to search for, preview, and attach images to my text messages in Message+ with no trouble. As of 3 or 4 days ago when I go to attach an image in Message+ this process has slowed to a crawl, and frequently times out. When I click on the…
"no longer a participant in this conversation"
In Message +, one of my contacts is blue. When I try to text them, it says "you are no longer a participant in this conversation". How do I fix this? I'm on a Samsung GS7.
Message - How can I add a recipient to an existing group?
How can I add a recipient to an existing group?
Re: Have custom tones for the messaging app been disabled
Can custom notification be assigned to a contact for verizon messenger? I just bought the S20+ and can only assign sounds already on my phone. I want to add other notification sounds.
Re: Messages+ not sending and receiving picture texts
I'm having the same problem when sending a picture it comes up "failed". Google Pixel 3XL
I just hooked up a new HP computer and cn't get my emails imported
Can't receive MMS messages from Mint Mobile/T-Mobile users
This started happening 4 weeks ago, I stopped receiving MMS messages from Mint Mobile users (which are using T-Mobiles towers/service). SMS just plain text directly from the user works, but when they try to text me a picture (which uses MMS), it never comes through. Also, in group text, I do not receive anything from the…
Who's this random number that shows up on my message usage details?
This number is what shows for all inbound and outbound messages. Its not my number or anyone I know, so, who's is it?
Data Cap for Child w/o Smart Family?
Hello. Is there a way to enforce a data cap for a child without the Verizon Smart Family addon? I am not interested in the other controls, only the ability to cap the data. Thanks Randy
"recipient has insufficient funds to receive message"
My daughter recently began receiving this message repeatedly. It acts as if it was sent from her to her. She is using an Iphone X. We have unlimited calls, text, and data and have made no recent changes to the account. Other customers who have had this problem indicate that it may have been associated with blocked callers,…
Email to Text Feature not Working
We have a business where we send out emails to user's cells via Gmail. We noticed that, as of Friday (2/27/20), these are not going through and we are receiving the following bounce back message in Gmail. "554 vzw-ibgw-5003a.stratus.cloudmark.com cmsmtp ESMTP server not available - POL102 - 8s6cjAO2DjhDy" We performed some…
Message+ for mac OSX freezing
I updated to the latest Mac OSX on my desktop computer and my Message+ app has started freezing/crashing. Basically, I get the pinwheel of death anytime I try to do something. It will last maybe two seconds, I'll be able to type maybe 2 characters, and then the pinwheel starts again. Makes it impossible to use the app. I…
Why Are My Messages Stuck On Sending?
So updated to 6.4.4 and my messages are still stuck on Sending until I disconnect WiFi. I don't understand how they can offer unlimited text and you can't!!!! LOL But seriously this sucks and has made me switch messaging apps so I don't have to turn the WiFi on/off just to send a text. Ridiculous!!!
Failed and late messages
Since the update in Dec. I have had failed messages. There will be periods of 20 min where I'm not able to send any texts via message +. Then it turned to where I wouldn't receive texts for hours. All of a sudden I would receive them all at once, time stamped correctly but hours late. The Feb update has not helped.
iPhone 11
I just got a iPhone 11 about two weeks ago and everything works fine but for some reason I can’t receive verification sms messages how can this be fixed??? I have tried just about everything and nothing is working but regular text messages work fine...
So if a child turns off the VPN in their setting, verizon familybase is pointless?
Trying to block social media but unable due to VPN being turned off.
Received spam text from email
I received this spam text message today which shows it was sent by an email rather than a phone number. I can't figure out any way to block this email address. As you can see, the "Block Number" button is greeted out. I found one thread about this but it was old (like 2013) and none of the solutions worked for me on…
Message+ attaching new picture.
Since the recent update, my Moto Z3 Message+ program stinks. I cannot attach and send a new photo taken with the Camera option within the App, only one plucked from the Gallery, and it keeps crashing when I try....
Messenger Plus App For PC
With new Android phone the standalone Messenger Plus app that would sync with the phone kept crashing so I uninstalled it to reinstall it but now I can't see how to re install it as an actual app. I can just see how to have to log into the VZW site each time which is really inconvenient. I really liked having an always-on…
Message+
I have been having problems with Verizon's Message+ as it keeps freezing up. I have a Samsung Note 9 with Android 10 (issue on previous as well). Message+ version: 14.3.0 This thing becomes totally unusable whether I'm on mobile of wifi which I wouldn't think either a requirement for texting. I have totally wiped my phone…
Can I limit the amount of data on a line?
can I limit the amount of data on a line?