Services & Perks (Archive)
Why am I not getting sound Notifications when using Messages+?
I don't get notification sound on incoming text messages when using Messages+ . All other sounds work fine. I get incoming text message notification when using the standard Messages app but not with Messages+ . Anyone see this before? My phone is HTC one Remix
Activating Messages+ On Device Without Camera
How can I activate Messages+ on an iPhone 7 where the camera is disabled due to working in a secure (security) environment? In other words, is there an alternative to scanning a QR code to activate Messages+?
Text to MMS not working
We have a small web script that tells our customers that the reservation has been confirmed. For some reason only one of 3 emails seems to send the text to the verizon customer. [email address removed per the Verizon Terms of Service] to (phone)@vzwpix.com [email address removed per the Verizon Terms of Service] to…
Unable to Edit the Schedule Message
I scheduled two messages then changed my mind. Message+ will not allow me to edit or delete the messages. Rebooting also does not work. I don't want to uninstall and reinstall the app because I have some message chains I want to keep. How do I get rid of these two scheduled messages? Thanks.
Link to Message+ web app no longer working
I am no longer able to use the Message+ online web access. The "Go to the Web App" on the "Get to Know Message+" page is no longer working. "Get to Know Message+" URL: https://www.verizonwireless.com/solutions-and-services/apps/verizon-messages/ Click "Go to the Web App" link: The page will not load and sign in…
Notification of new text on phone disappears if Verizon Messages Windows App is open
Hi, My Message+ app on my Android phone is set to put a notification in the notification bar whenever I receive a new text. Whenever I am *not* working on my computer, this works as expected. But when I am working on my computer (where I have the Windows Verizon Messages Windows App running on my machine because it's…
Contacts not syncing to surface pro on message+
I have a ton of contacts in my phone and they were always backed up through gmail. That is just the way my phone was set up over 6 years ago. Now I understand that I have to have them all in the cloud through to have them sync and not gmail. The problem is there is no way to change my contacts. This makes message+ useless…
Verizon Message+ deleted my conversation!
I did not do this. All but my locked messages for one particular conversation are deleted. I am very unhappy about this! There is no way I did it, it would require responding to a confirmation prompt. And there is nobody else with access to my phone. I am pretty sure Verizon will be useless about acknowledging that they…
Restrict Wifi with Family Base app
I have a suggestion for the next Family Base release. It would be helpful to be able to restrict or turn off Wifi in the Time Restrictions. I currently have phone, text, and data restrictions in place for "school hours", but there's no way to restrict or turn off Wifi. At school, my child is able to connect to another…
Family controls
Anyone have this problem and know how to fix it ?
Is it possible to use Verizon Messages on a non-Verizon device?
I have a new work phone, the Google Nexus 6P using the Project Fi service. I was hoping to use the Verizon Message+ app on it just like I do on my Verizon LG G3 and my Android tablet. When I install the app, it defaults to the new device's phone number. It does not allow me to sign-in to my Verizon account. It will allow…
Any way to block spam text using spoofed phone numbers?
Every day I get a spam text message from the same source advertising Coach bags but the sender's number is always different, obviously randomly generated. I report them as spam right away but I'm really tired of having to do this every morning. A number block is obviously ineffective and Verizon is apparently not investing…
unknown numbers on bill
Why do numbers show on my bill as 999-999-9999 for outgoing texts and they do not show in the Text online area of my account? These are not recent texts they are months old. I understand sometimes you will get texts from 000-000-0*** because you requested a reset code for something or its an automated dialer for pharmacies…
Verizon messages+ will not open on my Samsung galaxy tab S3.
I am trying to enable my Samsung galaxy tab S3 to pair with my pixel phone to send texts and make calls. When I click on the icon for the messages+ app on my tablet, it opens for perhaps one half of a second, and then closes. Ideas?
Text message notifications not appearing in notification bar after restart
Hello, I've noticed my text message notifications don't appear anymore in the notification bar after restarting the phone. Is this normal?
Turn off Messaging+ notification about accessing texts from a new browser
When I check my texts online from my laptop or tablet using Messaging+, I receive a text message on my phone from Verizon that my messages are being viewed from a different browser. Is there a way that I can turn off this text notification? Since I'm the one accessing my messages from the laptop or tablet, I already know…
Messages+ reads message with Do not disturb set
I have set Verizon's Messages+ to read aloud my SMS messages. Under advanced Notifications Settings I have turn off Set as priority so the message will not be read during Do not disturb. The app still reads the message aloud. Very disturbing! I have a Samsung Galaxy S7 (Nougat).
HELP! - Text Messaging Outage? (Error Code: Addr.Vcnt.)
Hello! Is anyone having text messaging outage? I can use data, make calls, but I cannot send text messages. They keep saying "sending" or "message failed." When looking at details, it says the error code is "Addr.Vcnt." I have no idea what that means? HELP!
Post contact to top with Message +
Want to have one contact's messages stay at top of all message streams. Can't find where that can be done.
Contacts in Messages on Windows
I will start my own thread on this since none of the others appear to be getting much traction... I am using Verizon Messages app on Windows 10. My contacts do not appear in the app's "Contacts" tab, and the from field in all my messages in the app are numbers, not contact names. How do I get the Verizon Messages app on…
How to add contact in Message + Windows 10 version
In the version of Message+ I had with my Windows 8.1 laptop - Message + was easy to use. In the Windows 10 version I just loaded, I can't for the LIFE of me figure out how to ADD contacts! Come on, I am NOT that stupid. I have played with every single menu button - NOTHING. There's a contact icon in the upper right of the…
Failed Text Messages
After the last update on 6/15 text messaging is failing intermittently to random people. My son and I share a plan and texts fail between the two of us intermittently as well. I tried calling tech support and was quickly routed to virtual tech assistant. I DON'T WANT TEXTED HELP I WANT A LIVE HUMAN!!!! Needles to say,…
Shared Data
How do I limit data usage on a certain phone on a shared plan?
What happen to Android Wear Support?
My wife has the Zenwatch 2 and Zenwatch 3 by ASUS with her LG v30 phone. I have the LG Watch URBANE with my LG v20 phone. We both reset our devices this past weekend but lost the ability to get Message+ on our watches. In fact if we run Message+ on our phones we get no notification on our watches when we receive an SMS or…
Unmuting messages for good
I have a problem with my phone recently it created two message "windows" on the message+ app, for one contact I could read messages on the window that had my contact's profile but I couldn't reply to the messages on that particular window, I had to do it on the other window it created with the phone number and I could only…
Message +
My motorola Z is not giving me any sound notifications when I receive a text. All other notifications are working properly. and the phone is up to date and the setting are all normal. Is there anything else I can try?
How can I delete custom Auto Reply messages in Message+ on my Galaxy S7?
I've created 5 custom Auto Reply Messages in Message+ on my Samsung Galaxy S7 before realizing I could edit the existing message. Now I have multiple custom messages I don't need and can't get rid of. Anybody have any ideas? I emailed Verizon Corporate and talked with an assistant to an executive team member who told me…
Email to MMS Bounces
We've been having bounce issues with email messages sent to Verizon phone numbers via MMS the last 2 days (bounce messages below). Our Java application running on AWS sends an email message on certain triggers via Rackspace's SMTP service to an alias, which has 6 individuals on it, including some Verizon…
MESSAGE+ Added a person to a grp but he isnt getting the invites
I had a group chat I created last summer and it was working for the person then however even after creating a new gep chat with others added without a problem this same person still shows his chat bubble next to his name as blue. All others respond and the chat bubble on the list of recipients are white. Please help!
Pic mess
How can I pull up info about pic mess