Mobile Deals (Archive)
$200 amazon gift card
I recently got the home internet with the $200 Amazon gift card promo. I found where the promo options are and clicked on the gift card. It took me to a page where I agreed to terms... and then nothing. No additional routing to a new page, no email, no card. How do I get my Amazon card?
My offer link for Xbox s doesn't work.
My offer link for my Xbox s from Cyber Monday deal doesn't work. I clicked on this from my account. Claim offer grayed out. Can anyone help with issues.
Cyber Monday Xbox deal
I have still yet to receive anything about claiming my free Xbox s since ordering internet service for the promotion on 09/27/23. I called and was now told I have to pay for it out of pocket and my account will be credited but I know other people who didn’t have the issue and this is ridiculous as I was promised nothing…
Home 5G Promotions Never Awarded
Verizon offers 5G home service in our area, and they offer a promotion for a Xbox or Home Depot gift card for signing up. I really like the service itself, it’s fast and reliable. BEWARE! This is not honest. There is no way to actually get the promotion, get resolution or reach a manager with any accountability. After…
Verizon lost four phones delivered for trade in
Verizon lost four out of five phones I sent for trade in via UPS. I am out $4,000 in trade in value. Getting the runaround with customer service like everyone else. Have receipt from ups they were delivered to Verizon. Each month Verizon says it takes time to process. Now they tell me they never received four out of five…
$200 switch rebate email received but link does not work and nothing showing in Notifications to get the rebate
$200 switch rebate email received but link does not work and nothing showing in Notifications to get the rebate
Gift Card
Can't find a way to register for $200 Amazon gift card.
Cyber Monday Promotion Issue - Xbox
Hi - I called and placed an order - upgraded iphones and was told about the home internet promotion - 200 amazon gift card and free xbox-s. I went ahead with all - was told I would be charged for the xbox and then would get a credit back in the next billing cycle. I did get the gift card email and have activated. The xbox…
$200 Amazon Gift Card
I’ve been with Cox for almost 8 years and made the switch to Verizon whom I’ve been with for cell service for 15 years after hearing about the wonderful “Amazon Gift Card” offer. It’s been over a week and I cannot find an email with any instructions and the offer isn’t anywhere under my account. It said a letter would be…
$200 Amazon Gift card
I signed up for Verizon home internet the week of Thanksgiving. I received an email stating that I was eligible for a $200 Amazon gift card as part of a current promotion. I followed the steps spelled out in the email to redeem the reward and got a confirmation that the e-card would be sent to my email within 24-48 hours.…
Amazon Gift Card
I recently activated my 5G Home Internet and Extender should arrive today. Part of the promotion was the $200 Amazon card but I can find no way to register. Wherever it is mentioned there is no tile or link attached. As part of such a big promotion this should be easy to access. Help please.
Switcher Rebate
I 'm trying to submit the switcher rebate. For the question "Enter your rebate eligible mobile number(s)", should I enter the number I ported in (from AT&T) or the Temporary Verizon number that was assigned to me? Also, can I include all 3 phone numbers that I ported in a single form or submit 3 separate applications?
Trade in credit being taken back
Ordered new phones for 2 lines in November 26, 2022. Mailed in old phones for trade in December 6th. Verizon sent an email on December 9th saying the package was received. One phone was assessed and the other is still showing received but still being evaluated. Got a credit on my bill due at the end of January for both…
Amazon gift card offer
I’ve been waiting since November 10 (when I received the email confirmation) to redeem my $200 Amazon Gift Card. I spoke with customer service and they said they are aware of the problem and it should be fixed in 3-5 business days and still nothing. Has anyone had success redeeming their offer?
$200 rebate for switching
Dear Verizon. I have called and chatted atleast 15 times to receive a $200 per line rebate from my purchase of 3 phones and lines on 3/30/23 to Verizon without any success. I don't have time to keep calling back when this should be so simple. We purchased and moved three lines within the time frame and should have 3 egift…
Verizon Rebate $250 at Costco
I was told i should be getting my rebate cards via email this week i want to confirm my cards are going to be getting sent and don't want to spend a hour on a call with a representative confirming or getting them issued i transferred 3 lines.
$200 dollar Amazon gift card
How do I apply for my Amazon gift card I was promise?
My phones
Verizon never gave me my $800 credit on a new line I added. Verizon owes me $800 for trade in phones and now they are charging me full price for another phone that was a promotion. I have called and spoke with customer service and I have went to the store where I traded and purchased my new phones. They showed me where…
Trade In credit
I purchased an iPhone 15 Pro Max online from Best Buy. I have been a Verizon customer for over 5 years so this purchase was an early upgrade from an iPhone 13 Pro Max. With the early upgrade promotion, I was eligible because I had paid off more than 50 percent of the iPhone 13 Pro Max. The Best Buy online purchase was…
Trade-in issue
Back in December 2021 Verizon was offering $800 for select trade-ins when upgrading to a new Iphone 13. I traded in a Iphone 11 and Iphone XS Max which qualified for the $800 each. After Sending the phones using the kit they provided Verizon claimed they never received the phones (even though the UPS tracking number said…
List of Verizon-compatible phones
Is there a master list of compatible devices with Verizon's network? I am trying to switch to Verizon from AT&T and have been advised that my current phone won't work. I want to buy a new phone to work with Verizon, but the sales reps say there's is no list they can provide - they can only conduct an IMEI search... If…
Has anyone else experienced an issue with receiving the promised $200 gift card for switching carriers?
I purchased an iphone 14 pro max in-store in early September and was told by the in-store representative that I would receive an email from Verizon with a rebate code for a $200 e-gift card once I had ported my number over and that it could take up to 8 weeks to receive the code. 8 weeks came and went with no email, so I…
Error redeeming Chromebook offer
Tried many times to redeem the chromebook offer but it still shows error. Try to contact the agent through chat and it shows technical issue all the time.
$200 Amazon Gift Card
I received an email with a choice for a $200 Amazon gift card after setting up my home internet. The link provided just took me to Amazon. There was not link to sign up for the card. Please advise. Thank you
No XBox Cyber Monday
Hi, I’m just trying to find someone to help me as no one is even responding on the other post I’ve commented on. Just like so many others I’ve seen here, I’m having trouble redeeming the free Xbox portion of the cyber Monday deal. I received an email about the gift card portion and was able to claim that but nothing so far…
$250 Costco Card
Hi, I purchased 2 new phones and lines from Costco. I still haven't received my 2 $250 shop cards in August. I still haven't received anything and feeling like I was tricked. Seems like a lot of people are saying the same thing.
Amazon Gift Card Promo
Seems to be a running issue but I can’t seem to claim my Amazon gift card after activation of my home internet. I’ve seen others mention where they found it but the tile everyone speaks of doesn’t exist within my mobile app. Has anyone figured this out?
Echo Show or $200 Amazon Gift Card Offer
I'm having the same problem many of you seem to be having, and I'm not getting responses from anybody here or from Verizon. I set up my home internet on 11/15, and I received an e-mail that it was successfully set up and that I was eligible for the Amazon Echo or $200 Amazon gift card offer, HOWEVER, there is no indication…
Trade in issue
I recently bought 3 new IPhone 15 pro max's from Best Buy to upgrade existing lines. As part of this deal I was given a trade in value for my old phones and now need to return them so that i can complete my trade in. The problem is, i can't get any help on how to get them traded in. I spent a 1/2 hour with Verizon customer…
Redeem promo for Amazon gift card
I ordered Verizon Home 5G on Cyber Monday Nov 27, 2023 with a promo $200 Amazon gift card, Today I received the email to redeem it. The link is not on my Dashboard. I’ve been on Chat all morning trying to resolve this. I also should have received the xbox redemption offer & it is not mentioned in my email at all.