Mobile Deals
Netflix Subscription Play+ Stuck on Pending
Hello, I am having the same issue. I purchased the Uber One + Netflix Premium subscription and Netflix says "pending" and I cannot activate it. I called Verizon and they said they could not help me. Has anyone solved this? I just spent over $100 for nothing because I don't need Uber+
Gift Card Issue
I'm a disabled veteran currently in school and currently enrolled in forward as I receive SNAP benefits. I just needed internet but with the amazing phone deals I ended up taking advantage of a phone, table, watch promotion. I knew things would be tight but I was offered a $200, $150, and $100 gift card that would help. I…
300$ rebate missing
I’ve talked to two other Verizon representatives and my 300 dollars rebate still hasn’t come and recently tried to get ahold of someone again and no one is replying back. WHATS GOING ON VERIZON. Only reason I even switched is because of the rebate. Fix it, please!
Free iPhone with plan upgrade
I was going through the online process to get a "free" iPhone with my trade in and agreement to upgrade the plan for that phone. Upgrade for new Unlimited plan is equal to the $27/month if I just bought and financed the phone, but this way I get a better plan. But when I read the Agreement before agreeing, it appears that…
Verizon Forward Impossible
I got talked into switching to Verizon by a door-to-door rep who assured me I'd be eligible for the Verizon Forward discount. He wasn't wrong about that. I applied and got confirmation that I'm eligible, but I need to follow online prompts to apply the discount to my account. Every time I click on the link provided I get…
Rebate
I added a line and it said I would get a $200 rebate gift card on 11/15/2024. I received an email that my rebate is ready but it's asking for a promo code and I cannot find it anywhere.
Purchased two gift cards and they were not activated. Cannot use them and cannot get a credit or refund.
I purchased two Verizon Gift Cards totaling $300 on July 2nd. They arrived July 5th and I tried to use them the next day. Both cards gave me messages that the cards were invalid. At that point I started down an incredibly long and frustrating path of trying to deal with Verizon "Customer Service" to get a resolution to…
Switcher Rebate
We just switched two phone lines to Verizon at a local Verizon Store last Friday, 12/13/2024. We were told that we qualified for a $200 rebate on each phone, and that offer is also in writing on our receipt with instructions to redeem it at m.vzw.com/rebatenotification. When I access the site, there are no notifications.…
New phone deal
Earlier in 2024 I was contacted by a Verizon rep about a new phone deal. Trade in My S10 for a new S23 earlier in 2024. I was told to go to a local store and pick up my phone which I did. The salesman was less then attentive but went in the back and got my phone and handed me the bag. I asked about set up and he said you…
$300 rebate not showing up
I recently opened a new line for Verizon and was told I was going to get a 300 dollar gift card but it isn’t coming and I haven’t received any emails or no tracking numbers. I’ve already talked to 2 people and each time they tell me I have to wait 30 days but the more i waited I started looking into it and I see other…
Loyalty Thank You Discount
In reviewing my next months anticipated bill, I see that the Loyalty Thank You discount is being eliminated. Am I no longer a loyal customer in Verizon's eyes?
Everyone can get a free phone on us! Plus switchers receive an additional $300 gift card. Online only. Applies in cart. Limited Time offer.
Please provide terms and condition for below offer, it say it applies on cart, but I don't see any offer related to switcher rebate on my checkout page. Everyone can get a free phone on us! Plus switchers receive an additional $300 gift card. Online only. Applies in cart. Limited Time offer.
Customer service
Verizon service is terrible. I have had the worse experience trying to upgrade 3 phones Yes they torture you to even try and spend money. The deal had to be done on site not at store I tried store staff tried but unable to assist. Website crashed multiple times after an hour tried the next morning. Again could not complete…
Cartoffer rebate
This has just been absolutely ridiculous. I purchased a new pixel xl 9 pro and line and received the cartoffer deal for a 200.00 gift card. The link to activate the submission to claim the offer was on the PDF file of my bill. When I click the link of course nothing happens. No instructions other than click link to claim…
Billing and promotion
I recently went into Verizon to discuss a decrease in my bill. I was told they had a promotion going on and my husband and I could get new phones and I could also get an Apple Watch and my bill would actually decrease. A little deceiving since I was unaware that the only thing available with watches is ones with cellular,…
$200 Gift Card has $0 balance
Purchased a phone a while back and received a $200 gift card. Finally had something to use the gift card on, but discovered it has a $0 balance when trying to check out through the website. Any assistance would be great.
E-gift card rebate $200
Just purchased a new phone line today 12/12/2024. Was suppose to receive a $200 e-gift card rebate. Have not received anything, My account shows I have a rebate available but when I click it, it says no rebates found. What is going on?
$200 switcher rebate
How to redeem the $200 switcher rebate?
Switcher Rebate
I just joined Verizon and have a 1x $200 and 3x $100 Switcher Rebates and noted on my invoice for 4 lines I am porting in. The notice says to check Notifications on my account or go to vzw.com/myverizon. There is no "promo" code noted on the invoice and nothing on my account. No luck with online help, I just get an error…
Free xbox
I am having the same issues with my Xbox redemption I had swapped to them because of the deal and I have been waiting to redeem mind you I signed up November 20th and I was told to call in on December 10th if I had ANY trouble redeeming and now suddenly I have reps telling me there is no offer like that but I was…
Estimated fees ?
Hello I once had a plan with family I don’t speak with anymore and need to make my own plan and switch 2 iPhones to it how much would it roughly be and then how much roughly would it be to have the 2 iPhones on and some internet activated? What would the monthly bill look like? Does Verizon do like quotes ?
Costco Shop Card never received
Purchased 2 phones at a Verizon kiosk in my neighborhood Costco on 2/1/2024. Have never received my $200 in Costco gift cards per the agreement I signed. We'll passed the accepted date. Seems I'm not the only one with this problem.
$300.00 Gift Card
I just switched 3 lines from T-Mobile to Verizon. I also have received no information regarding the $300.00 Gift Card. My receipt shows that I purchased the phones online. The $300.00 gift card offer showed up in an information bar while I competing my paperwork online. I looked at the offer details and I met all of them.…
Restocking Fee !
Restocking fee! Buyers beware ! I have an iPhone 12 max, and after installing the new iOS software the phone started to not functioning properly. It would no longer accept the charge for a USB port type charger. It would also not allow me to make phone calls or text messages sometimes unless I rebooted it and shut it down…
$200 Verizon giftcard
I am a new Verizon customer as of 10/18/24. I purchased a new phone and a new line. I was given a promotional discount on my receipt for a $200 gift card. Rebate: $200.00 Verizon Gift Card on Us Redeem by Dec 17, 2024 at m.vzw.com/rebatenotification When I go to the link, it tells me I do not have any new notifications. I…
Missing Gift Cards
Switched over to Verizon from another carrier a few years ago. A part of our switch was due to two promotions. A BOGO on iPhones and a $250 Verizon card per user that was switching carriers (so cards). We were told these would be emailed to us. After a week we didn’t receive and were told it takes two weeks. After two…
Will I lose promotion if I remove mobile protect plan?
I recently purchased the “iPhone 16 pro on us” Black Friday deal, and upon reviewing the future bill, I noticed that the $19/month Mobile protection plan has been added. However, I do not require this additional coverage. If I were to remove the Mobile protection plan from my plan, would this affect the validity of the…
Deals for exsisting customers
When is Verizon gonna offer phone deals to existing customers and not just for new customers and new lines!! Talk about Greedy!!! All I see is FREE phone deals or $1000 off a phone with a NEW LINE or NEW CUSTOMER but come on i’ve been here I’ve been paying for four lines for years!!! I’m currently on a iPhone 13 it’s 75%…
Missing Gift Card
I switched to Verizon in September. My order indicated I will receive a $200 gift card, but I never received instructions and the site on my receipt never listed one. Chatting with Verizon reps has been very unhelpful. I'm currently chatting with one who is more interested in selling me another number to use the dual-SIM…
Port In/ Rebates issue
So I switched to Verizon. Bought two new iPhones and an iPad and ported in 2 numbers. I was told I was guaranteed 3 if not 4 of the $200 gift cards. One for each phone purchased and one for each number ported in. I have only been able to redeem 1 of the gift card for the phone purchase. I tried to submit the other one but…