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Free xbox
I am having the same issues with my Xbox redemption I had swapped to them because of the deal and I have been waiting to redeem mind you I signed up November 20th and I was told to call in on December 10th if I had ANY trouble redeeming and now suddenly I have reps telling me there is no offer like that but I was…
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Estimated fees ?
Hello I once had a plan with family I don’t speak with anymore and need to make my own plan and switch 2 iPhones to it how much would it roughly be and then how much roughly would it be to have the 2 iPhones on and some internet activated? What would the monthly bill look like? Does Verizon do like quotes ?
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Costco Shop Card never received
Purchased 2 phones at a Verizon kiosk in my neighborhood Costco on 2/1/2024. Have never received my $200 in Costco gift cards per the agreement I signed. We'll passed the accepted date. Seems I'm not the only one with this problem.
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$300.00 Gift Card
I just switched 3 lines from T-Mobile to Verizon. I also have received no information regarding the $300.00 Gift Card. My receipt shows that I purchased the phones online. The $300.00 gift card offer showed up in an information bar while I competing my paperwork online. I looked at the offer details and I met all of them.…
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Restocking Fee !
Restocking fee! Buyers beware ! I have an iPhone 12 max, and after installing the new iOS software the phone started to not functioning properly. It would no longer accept the charge for a USB port type charger. It would also not allow me to make phone calls or text messages sometimes unless I rebooted it and shut it down…
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$200 Verizon giftcard
I am a new Verizon customer as of 10/18/24. I purchased a new phone and a new line. I was given a promotional discount on my receipt for a $200 gift card. Rebate: $200.00 Verizon Gift Card on Us Redeem by Dec 17, 2024 at m.vzw.com/rebatenotification When I go to the link, it tells me I do not have any new notifications. I…
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Missing Gift Cards
Switched over to Verizon from another carrier a few years ago. A part of our switch was due to two promotions. A BOGO on iPhones and a $250 Verizon card per user that was switching carriers (so cards). We were told these would be emailed to us. After a week we didn’t receive and were told it takes two weeks. After two…
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Will I lose promotion if I remove mobile protect plan?
I recently purchased the “iPhone 16 pro on us” Black Friday deal, and upon reviewing the future bill, I noticed that the $19/month Mobile protection plan has been added. However, I do not require this additional coverage. If I were to remove the Mobile protection plan from my plan, would this affect the validity of the…
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Deals for exsisting customers
When is Verizon gonna offer phone deals to existing customers and not just for new customers and new lines!! Talk about Greedy!!! All I see is FREE phone deals or $1000 off a phone with a NEW LINE or NEW CUSTOMER but come on i’ve been here I’ve been paying for four lines for years!!! I’m currently on a iPhone 13 it’s 75%…
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Missing Gift Card
I switched to Verizon in September. My order indicated I will receive a $200 gift card, but I never received instructions and the site on my receipt never listed one. Chatting with Verizon reps has been very unhelpful. I'm currently chatting with one who is more interested in selling me another number to use the dual-SIM…
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Port In/ Rebates issue
So I switched to Verizon. Bought two new iPhones and an iPad and ported in 2 numbers. I was told I was guaranteed 3 if not 4 of the $200 gift cards. One for each phone purchased and one for each number ported in. I have only been able to redeem 1 of the gift card for the phone purchase. I tried to submit the other one but…
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$200 Verizon card rebate
I have been getting the run around by several agents wether it’s through chat or a live rep on a phone call. They have “escalated” my ticket a number of times, I have spent days and days trying to get this sorted out since we’re on a time crunch and no one seems to help me out. Upon adding another line on my account and…
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Gift card promotion
I am looking to find out how to claim my 200 dollar gift card
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Promotion device credit
I recently purchased 5 lines with 5 new phone. As they had free phones with new line purchase. But i noticed i am not getting full credit as device promotional credit as i need to pay some for my phones!!! Which I wasn’t supposed to. Can someone explain me why?
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Promo code for rebates
Hi. I just purchased 3 iPhones and was promised 3 100 rebates but my receipt has no promo code How do I get one?
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Verizon Offer - Loyalty Discount
Went onto my account today and found a loyalty discount being offered to each of our 5 lines. When trying to redeem online, it kept circling back to account overview page. How frustrating! Then I tried to seek assistance online from a chat agent who was not helpful nor professional, telling me to "hold on" She then lied to…
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Rebate Email not wokring
I received the email below and cannot get it to work. When I click on the "REDEEM NOW" button it takes me to Notifications on my account and then says I have no notifications. Please help! Redeem your rebate. Hi, As a reminder, your order qualifies you for a rebate. Please redeem it by December 1,2024.
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Over payment
help understanding, bill , please I can pay on the 3rd December, please help
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After 25 yrs loyal customer gift
Why not start an incentive program for loyal customers of over 25 yrs & give us a GIFT of a new phone of OUR standards ( meaning.. look at our upgrades & see if we get the basic or best when we upgrade) & Every 5 yrs after that. THAT would keep a LOYAL customer from looking else where, that’s something nobodies offering.…
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How to redeem $200 gift card promotion
they offer a $200 gift card per new line, now 2 months later I stiill complain, calling, spending hours in the phone trying to get it, this is so annoying , i could back in the time i never had use to Verizon.
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Verizon Forward discount not being applied after ACP ended
I have been talking with customer service since May! After the ACP program ended it was supposed to continue as Verizon Forward which I automatically was told I would receive for being in the ACP program. My discounts have never been applied for this and I have called NUMEROUS times since May. I have even asked for…
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$200 Gift Card Supposed to Arrive within 30 days of service - still not received
During online sign up for mobile service and a new phone, I was prompted that if I checked out now, I would receive a $200 VISA Gift Card. I elected to move forward and sign with Verizon because of this promotion. I never received a gift card so I contacted customer service via chat. I was informed that I needed to have…
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The Saga continues
8/11/24 BOUGHT NEW PHONE FOR MY DAUGHTER BECAUSE OF PROMOTION ALLOWING ANY PHONE TO BE TRADED IN (AND WE HAD SOME OLD PHONES)…PLACED ORDER ONLINE, IPHONE 15, 256 …WITH A TRADE-IN OFFER FOR AN IPHONE 4…MAKING THE NEW PHONE “FREE”. 8/14/24 RECEIVED NEW PHONE…NO INSTRUCTIONS OR ANYTHING FOR RETURNING TRADE-IN 8/16/24 WENT TO…
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Does Verizon matching an offer that started 10 days after I bought phones
I recently purchased two phones on [purchase date], but I noticed that shortly after, Verizon introduced a promotion offering $1,000 off on the new iPhone 16 Pro. Since my purchase was made just 10 days prior to the start of this promotion, I am reaching out to inquire if it would be possible to match this offer or apply a…
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Teaching discount and cell and home internet bundle
I am a school teacher and a loyal verizion customer. When I discovered the discount for teachers for 4 lines for around 25 a month the each and discounted home wifi i got so excited because my children are teenagers now and need their own lines for me to ensure they are safe wherever they may be and my husband had been on…
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iPhone 16 Upgrade Deal ($999.99) Validity
I recently upgraded two phones using the iPhone 16 upgrade up to $999.99 credit with valid trade-in promotion, and in essence I received two iPhone 16‘s for basically free over 36 months. I am looking to upgrade my son‘s line for Christmas to the iPhone 16, but need to wait a little closer until Christmas because I do not…
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$200 gift card popup offer
I was presented and accepted a $200 gift card offer via a popup while on the official VZW site during the checkout process of my phone upgrade. After checking out, I did not receive any codes or documentation. I attempted to reach out to customer service and was told that the offer does not apply to me. PLEASE HELP. I feel…
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Promotions for long time customers
I think it’s important to know, that we, long time customers, are not valued in any way, especially if there’re holders of older, less profitable service plans. I’ve only ever upgraded my phones about every 4 years or so and todays goal was no different. I started at the local Verizon store on Wayne avenue in Chambersburg…
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Free Apple TV 4K
Does anyone know where to get information on the free Apple TV 4K when you sign up. I just got new service with the promo for the Apple TV 4K and now that I’m all set up and active I can’t find any info on when I’ll receive it. Thanks!
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Verizon Home Wifi Rebate
To begin: I am a 21-year Verizon customer. This past September I upgraded two of the phones on my account in a local Verizon store. At the time Verizon was promoting the Home Internet. (Signs up all over the store.). For every new Home Internet, there was a $200 gift card. I made the purchase and installed the home…