Mobile Deals
$200 Verizon gift card
I set up 4 new lines and internet on August 17th. I just spent over 30 minutes with your Chat representative who took 5-10 minutes between each response with "checking on details". Finally the response I recieved was that I had to wat over 2 months. I have copied this chat response if your even interested in the terrible…
LESS DISCOUNT ON AUTOPAY
My service is basic, I don’t get it everywhere, especially in my own neighborhood which is frustrating and now they’re changing the discount on auto pay from $10 to $5 smh. Service already horrible and now they’re taking discounts away
another $200 gift post
I am one of the many who was promised a $200 on my account for buying a new phone and switching to verizon. I have yet to receive any confirmation that this benefit was applied to my account as promised. I need someone to check into this. Please respond.
Retention ...
Hello. Been with VZW forever and want to discuss a deal to stay with Verizon. T-Mobile is now an option however it would be nice to stay. There are some great offers from the other carriers right now and I am all ready to switch but thought I'd try one last time with Verizon to see if I can stay. Thank you
200 verizon gift card
I purchased 3 lines and got 3 new phones from Verizon and was offered a $200 gift card per line of service added. I have recorded calls and dates and they refuse to hold up their end of the deal. I purchased these phones 75 days ago and was promised them after 60 days. I have talked to customer service several times and…
$200 gift card with new service
I just purchased 4 new 15 iPhone pro max’s on Labor Day to switch my family from T-Mobile to Verizon wireless. I was told by email I would get NFL Sunday ticket which I did get and a $200 Verizon gift card. I was told one was told by some representatives it’s a physical gift card and other representatives it’s a digital…
Confusion About $200 Gift Card After Switching from T-Mobile to Verizon
Hello, I recently switched from T-Mobile to Verizon and was told that I would receive a $200 gift card for porting in my number. However, after completing the port yesterday, I was informed that the $200 gift card is not available. Can someone explain what might have gone wrong? Is there still a way for me to receive the…
$200 Gift Card for online orders
I placed an order online and a $200 verizon gift card offer popped up on my screen. I accepted the offer as well as took a picture or it and video just incase an issue occurred with trying to redeem it. I have talked to representatives and they seem to know nothing about this offer. I've tried everything with no solution
NFL Sunday Ticket Redemption
I have spent so much time trying to figure how to redeem our promotion of NFL Sunday ticket. I have chatted, called, gone into a store and have been told repeatedly that “you do qualify for the promotion” and that they will see what they can do, then they come back and give me some line like “you should get an email in 3-5…
NFL Sunday Ticket
The sales rep sold me on Sunday ticket, had me pay off my phones with T-Mobile saying the phones were eligible to be transferred to Verizon, then when I paid them off and was ready to switch he said one of my phones wasn’t eligible and I need to buy a new phone with Verizon. I bought a S23. Been calling since August 3rd to…
Pre-ordered pixel nine Pro but cannot activate NFL Sunday ticket
I upgraded my wife's phone to the Google pixel nine Pro because it also came with the free NFL Sunday ticket promotion. However, the phone will not be shipped until September 13 but the NFL season starts on September 8. Am I not going to be able to activate NFL Sunday ticket until the phone physically arrives and we can…
3rd rate increase in less than 18 months
Originally switched carriers to move and set up 4 iPhones, a tablet, and Apple Watch on a 3 year contract. I had previously been a Verizon customer for nearly 20 year and only left due to some unavoidable circumstances. And thought I was coming back to ‘better’. That couldn’t be further than what I’ve experienced in the…
$200 Gift Card
I recently switched my lines from TMobile and purchased 4 phones, an iPad, and home internet. When I checked out there was a $200 gift card in the order but I have not seen any documentation about it since. Will this be automatically sent or do I have to request it somehow?
Verizon not honoring promotional credit
I spent an hour online chatting to order two new iPhone 15s. They were very clear about what they would send and what it would cost and the credit. Or so I thought. Today I got an emails saying they would not honor it because I already got that credit. When ? from whom? have been with Verizon since 1991.
NFL SUNDAY AND DISNEY+ Free on us
New Verizon customer switched from T-Mobile and it has been a TOTAL NIGHTMARE from DAY ONE! Was told I’d receive an email in 5 days over a WEEK ago! I qualify for both these things with Unlimited plus. And have gotten nothing but the run around. I see here I am not alone. ATP I think leaving my previous carrier was a…
Device Credit Promo & Number Change
I just signed up for Verizon and got a 36 month device credit for a new device. I don’t like the number I got assigned as I can’t get myself to remember it. If I was to submit a number change request, would any of my discounts (including the device credits) be affected? Thank you.
NFL Sunday Ticket Offer doesn't exist
I ported several phone numbers to a new account from my previous carrier and should have NFL Sunday Ticket on my subscription. I was told in the store as well as in online help chats. Friday I finally got an email saying I could redeem the NFL Sunday ticket but when I went to redeem it today, after signing in, I was taken…
Switcher rebate May 2023
Hi. I switched 3 lines from T-Mobile to Verizon on May 16 2023 and bought 3 new iphone 14 pro devices. I placed the order using Verizon's chat. There was a switcher offer of $200 for each line. I confirmed with the customer service representative on the chat that I will get $600 in total for switching my 3 lines. In…
Sunday Ticket
I received an email stating I can get Sunday Ticket for free and You Tube TV. I am a new customer and bought 4 new Verizon phones. The link takes me to MY Verizon. Once I’m there there is no link for Sunday Ticket. This is the only reason I switched from AT&T after 25 years. Have Verizon only 3 days. Hope it’s corrected or…
Verizon 30 day trial
Am trying to access Verizon 30 day trial which is only available via the My Verizon App, but nowhere in the app is this free trial available. I am asked to login. Only way to continue is logging in which also provides no option for the 30 day free trial. I am currently a Visible user.
$200 gift card on switching the service from another provider
I saw several posts earlier of not getting promised gift card $200 after switching. I have had similar experience. Posted my concern earlier this month. Spoke with customer service who did provide me with offer code for rebate submission. But the rebate submission application says it’s invalid. No reason disclosed. Asks me…
How to talk to a Supervisor
All I wanted to do was to upgrade my phone to S24 Ultra when you had the promotional deal that was Aug 2nd. This has been a nightmare and mentally exhausted. Spoke to at least 6 different customer service and 3 different chats have it all saved. When I first upgraded I saw I ordered the wrong color. Immediately called to…
Switching to postpaid line from prepaid line
I had a terrible experience with Verizon. I had a prepaid verizon line and then in a verizon store an agent suggested me to switch postpaid and got devices free. I accepted and we made an agreement. I got devices in a week but my lines didn't switch so I chatted with many agents more than 15, I visited 3 different stores…
$200 Verizon Gift Card
Hi! I ordered online same day 6/21/24 iPhone 15 Pro and have not received any further information on how to claim this offer of a $200 Verizon Gift Card. Any help would be greatly appreciated. I have called Verizon several times with no success Thank you!
*611 won’t send
I was emailed an offer to upgrade my iPhone 13 to iPhone 15 with no trade-in required, plus save $10per line per month for 1yr. Instructions are to call the 800 number or text *611. I tried the text but it failed to send. Why?
Verizon Retail Location
Seems like there is a pattern at these Authorized Verizon Retailers !! Be cautious of Authorized Verizon Retail locations. Recently completed phone purchases and the salesman offered additional FREE phones. He said there are no catches, no clauses and they are offering FREE phones because they are discontinued and new ones…
Sunday ticket
I see I am with many other people who were promised free sunday ticket and find it doesn't work and verizon won't help. A chat agent said they would fix my account and after they "fixed" it I spent hours trying to get my account back including 1 username change and 3 password changes. NEVER let chat fix your account. I…
NFL Sunday Ticket
I bought an iPhone 14 from Verizon about two weeks ago and was told by a rep that the NFL Sunday Ticket was included. I’ve been patient ever since then and I’ve waited for some kind of E-Mail to pop up giving me the offer but nothing has.
Switcher rebate
I was told that I would get a rebate or some kind of promo when I ported my number over and I have no promo on my account! I did this on the phone when adding a 4th line to my account. When I originally called I asked about any promos he told me I could get a free phone and my 4th line for the price of 3 lines and a promo…
PLZ Help- 65 inch Amazon Fire TV- Promo
I'm hoping someone can help me out with an issue regarding the 65-inch Amazon Fire TV promo promised to me as a new Verizon customer. I've met all the requirements: signed up with a qualifying plan, paid my first bill, and waited the necessary thirty days after activation. Despite being eligible, each time I call the…