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Is there a limit on the number of Wifi devices for a ASK-NCQ1338
I've seen limits for other Verizon home internet products, but wondering about the ASK-NCQ1338 LTE Home Internet. At one time, I could connect 5 devices to WiFi (2.4/5), but now can only connect 4. This seems like a ridiculously low limit in today's smart homes, plus seems like earlier routers could support more devices.…
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Apple Watch Ultra - shipped, now shows as ZEROPICK
Hi all, here's my story, hoping for some insights: -Ordered Apple Watch Ultra yesterday through my Verizon account online. It said the specific Ultra watch / Green alpine band combo I wanted was in stock and would ship for Thursday, 10/20 arrival. -Received ship notification with FedEx tracking # yesterday. -This morning,…
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Constant LTE Internet problems
We moved to a rural area that only offered DSL internet in the wired form. Fortunately we are in Verizon's LTE Home internet service area. I have the 4G white box router. The first 3-4 months we had the service it worked flawlessly. Then I had to reboot the router 2-3 times a week because we could not get internet from my…
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LTE network extender not connecting to router
I have a brand new LTE Network Extender, I am on CenturyLink with a ActionTec C1000 router. When I connect the device it stalls at "Connecting to Router, please wait.." it never connects. There is link lights on the back of the extender and the router. I can use the GUI in my router to see it is connected at 1G speed and…
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Server Error 5A
I have Spectrum ISP and got Server Error 5A when I startup for the first time. Great GPS signal. Need some help to get this fixed.
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4G LTE Network Extender 2 stuck on step 4
I am stuck on step 4 and the Extender will reboot itself get stuck on step 4 then repeat that process. I have 4G LTE Network Extender 2 at work that will just not work. Initially it was not purchased though Verizon so it was stuck on step 8a. Found a lot of info on that and after a while someone was able to add the MAC…
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Watch 4 Classic -- Manual activation code?? The QR codes fail all the time
I AM HAPPY TO CHAT WITH TIER 2 SUPPORT TO WORK SOMETHING OUT. I have a Watch 4 Classic and I have the dreaded problem of not activating on Verizon. This has been now 3 days to try and fix this but even after setting up a separate line for the Watch the activation fails. According to Samsung the Verizon QR Code must be…
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Delivery Date
So I bought a Apple watch Ultra with Verizon and it says backordered until November 11th and yesterday I got a message saying it has shipped out and I freaked out because it is 1 month earlier than the expected ship date! So I will be getting the watch tomorrow 9/30/22. Thank you Verizon!
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Still Lying About Data Plans I See
Last month I purchased a Verizon jetpack with a so called "unlimited" plan. NOWHERE in the large text or small text for the plan could I find any information about a data cap after which point my speed would be throttled. However, I am not dumb, so I pressured the salesperson to find out what it is and tell me. Apparently…
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HUM false issues
HUM Speaker worked a month. When it wouldn’t connect, response was we are having issues. Same response for months. I put it away. Soon my battery started to drain, multiple jumps over months. I had the battery checked, it was fine. HUM started telling me I had crank issues. Had battery checked, it was fine. Continued…
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4G LTE Network Extender - I have to pay to activate it??? Error 5A
I have a Netgear Orbi router that is wired throughout my home. I purchased a 4G LTE Network Extender directly from the Verizon store with the promise that all I have to do is "turn it on and plug it into my router." I'm interviewing for jobs and my phone keeps dropping mid-call, it's embarrassing and I really can't use my…
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ASK-NCQ1338 gets disconnect almost every 2 hours during the day.
I'm getting really disappointed about Verizon. ASK-NCQ1338 gets disconnected almost every 2 hours during the day. I use it as a passthrough. My main Asus ax58 router log shows those disconnects from WAN. I have been in IT for a long time and I just don't get why network lease time is set to 2 hours by Verizon. VERIZON!!!…
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Periodic no connection or one-way voice calls through LTE extender
I have the Verizon LTE network extender -- whichever model was being sold in 2021, with the Verizon label & the little screen in the corner with the status. Current software version is GA5.10 - V0.5.010.1167. No alarms for some time, good internet connection. Periodically I have two problems occur: * Incoming calls do not…
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ASK-NCQ1338 Firmware update failure
My Verizon 5G Internet Gateway (ASK-NCQ1338) currently has software version 214322 and Verizon indicates that software version 220745 was released on 04/12/2022: https://www.verizon.com/support/verizon-internet-gateway-ask-ncq1338-update/ I log into the gateway, go to Device Settings > Firmware and then click "Check for…
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CAN VERIZON APPLE WATCH 7 PAIR WITH AT&T iPHONE 13??
Hi I want to buy Apple watch 7 for my Sister who have iphone 13 with AT&T Network!!! so the question is it going to work or pair?
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New Apple seriies 7 watch will not activate on cellular
Purchased 2 Series 7 watches, 2 iPhone 13 Promax. One of the watches will not activate on number share. Spent 2 hours initially on chat and phone and the tech just kept trying the same things and nothing was working. I asked to speak with a more experienced tech or supervisor and the tech kept giving me the run around and…
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Network Extender - Firewall destination IP address
I am trying to have this installed on a work network but the networking team is requiring a destination IP address to allow the device to communicate. Would anyone know the destination IP address for the LTE Network Extenders: ASK-DFE116?
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IOS 14.1 Possibly fixes Network Extender issues with iPhone
I updated to IOS 14.1 on my Iphone 11 Pro yesterday and turned my Network Extender back on. So far so good, it will make and receive calls with the extender as well as show connected if you dial #48. Previously it would show 4 bars until you dial the call then drop to one bar as it disconnected from the extender. The…
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Language on Jetpack 8800L
How do I change to English
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LTE Network Extender Restriction?
I just installed the LTE Network Extender. My internet connection is not that good but it works. The problem is it appears the neighbors can make call through my network extender and that takes away bandwidth from my use. How do I only allow my own cell phones to use the extender? If its open to anyone within its range It…
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5G Home Internet Extender
I installed the 5G Gateway box upstairs and get a pretty strong signal. Downstairs is a different story. Not strong at all. I previously used Orbi system with my Spectrum internet. Can I connect the Verizon 5G box to my Orbi? Or do I need to get a Verizon 5G extender? Can I place the Verizon extender downstairs to get a…
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Verizon LTE Network Extender - "Connecting to SeGW Server" error
As many other people here, after a year of no issues with my Verizon LTE Network Extender, I recently received the dreaded "Connecting to SeGW Server" error. However, the error coincided with a recent change of cellular providers from Verizon to a third-party CDMA provider. When I called Verizon support, the representative…
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Neighborhood
Will my Verizon network extenders be accessible to people in my neighborhood and if so will that slow down my usage to this network extender?
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Issues with 4G LTE Network Extender and Verizon Support
We have been having ongoing issues with our 4G LTE Network Extender, and I've spent over 30 hours with Verizon support!!! We are a business customer with 8 IPhone 11's and we've had 3 issues affecting ALL of our devices over the last 3 months. * Calling Over Wifi Fails - Keep getting error "No Network Connection - Connect…
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LTE Home Internet cancellation has been terrible
I've been a happy Verizon customer for 10+ years and never thought to post anything here, but I need to share this because I didn't see any other way to get this information to someone at Verizon outside of the normal support lines. In Fall 2021 I got Verizon Home LTE Internet as a backup to my main internet provider. We…
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How to disconnect from my new Network Extender?
4G Network Extender purchased from Verizon. Setup and running great for calls inside the house. Issue is that as you get away from the Extender (e.g. out in the yard), the Extender won't release the call to the cell tower and so the call quality goes to zero and you have to drop the call. This seems to be an on-going, long…
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verizon 4G home wi-fi trouble with YouTubeTV
Installed Verizon 4G wi-fi system and learned YouTubeTV will not carry local boardcast channels over the Verizon wi-fi. I could get them using Spectrum wi-fi. Any suggestions
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Jetpack MiFi 8800L for portable LAN?
I have IoT devices that intercommunicate over Wi-Fi and require a battery powered router. Can the Verizon Jetpack MiFi 8800L be used for local traffic only i.e. when there is no internet available or when there is even no SIM card?
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My Network Extender is on connecting to SeGW server
My Network Extender is maybe 60 days old. It worked as advertised until now. Now, it is connecting to SeGW Server, and that's all. Please advise if the unit is broken so I can return the product for a replacement of refund.
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Apple Watch series 7 GPS+ Cellular not connecting to cellular and no sim shown
I purchased a new Apple Watch series 7 GPS + Cellular to replace my old Apple Watch series 3 that had stopped working. I received my new Apple Watch Feb 18th and immediately attempted setting up device. My device was not able to connect to cellular network stating “Something went wrong please contact #### to finish…