Mobile Devices (Archive)
Fixed Home Wireless
Wow Verizon. Been with ya'll for at least 15 years. Never had any complaints and I do appreciate the extra 15gb of hotspot. However, I just heard AT&T has fixed home wireless now. They have you beat by miles. 250gb for $60/mo for rural areas like mine. I only get 20gb with my verizon home fixed service. Step it up Verizon.…
Upgrade to KitKat on an Ellipsis 7 tablet
Is there a known way to upgrade an E7 to KitKat? I've tried evey trick on the Verizon support website. Talking to support didn't help either. TIA
Network Extender 2 - No IP Address
I have a network extender 2. It's been working fine and now today it won't obtain an IP address. I see in the router logs that is assigning an address, but the extender shows 0.0.0.0 as the IP address. I've tried rebooting and a factory reset, same results.
Can I use my network extender at my campground
I want to take my network extender to the campground. Am I able to do this ?
Phones not under network extender coverage
We've had a 4G LTE Network Extender 2 for about 6 months. I could successfully connect to it after I first installed it. Recently my wife noticed dropped calls. I checked the network extender. The status displays "In Service" and the blue status light is solid. I tried looking at the admin web page for the device. I do not…
VPN
How do I go about adding a VPN to the 4G LTE router for my home internet?
SIM Cards
Can I purchase multiple sim cards and swap them in and out of the hotspot?
Security Cameras
I recently bought Blink outdoor cameras, which after a few days I am returning due to their inconsistent connection. According to their tech person, it is because we have the 4g LTE internet service. He described it as “unstable” and “intermittent”. I have been happy with our service for streaming and working from home. I…
Ellipsis tablet
Is there any way to get this tablet to be compatible with the Luna therapy app
Newest model network extender reduces battery life
We recently moved from 3G service (very solid for years) to 4G. The 4G reception in our neighborhood is terrible, even though we're in the middle of a large metropolitan area. We got the most recent version of Verizon's LTE Network Extender and our reception greatly improved, but now our battery life has dropped to less…
Re: How do I sign into my jetpack account
I have had the same experience. I spent 6 hours in chat until I was told that I needed to access http://my.jetpack. I sent back a screenshot of the message: "This page isn't available. The link you followed may be broken, or the page may have been removed." I asked if there might be an error in the URL but was told no.
Jetpack 8800L displays in MB, does not show the plan I purchased and information is overlaid.
Jetpack 8800L displays in MB, does not show the plan I purchased and information is overlaid. My.Jetpack also displays invalid data. Notice the line following 4G LTE, Is there a way to resove these issues?
Verizon LTE Network Extender ASK-SFE116 - Phones Won't Connect
I recently got the Verizon LTE Network Extender (model ASK-SFE116) and completed the setup process. Despite the device indicating that service is "Active, Open," none of my devices will connect. Tier 2 tech support confirmed the setup was completed properly and activated on Verizon's side. After many failed troubleshooting…
Verizon 4g lte home internet
I'm having issues with my signal strength on my 4g lte router. I've put it in the best reception area in my home (approximately 3 bars of service). My signal strength bounces all over the place. I see there is a port for an external antenna. Where do I get one?
Ellipsis 8 factory reset
Did a factory reset on my Ellipsis 8 and now it Will Not accept my email settings to setup an email account and it will not accept my phone number to set up message+. Any suggestions?
LTE Network Extender ASK-SFE116 error 8C
Reading through other posts with similar setup/connection issues. (4) times on separate days dealing with Verizon tech support to so far no avail. Just switched to Verizon from another major carrier and need this device to work for my basement home office. I have the unit setup properly, went through all the major…
how can I change my wifi password on my jetpack?
how can i change the wifi password on my ellipsis jetpack?
Screen issues with ellipsis tablet 8 added photo
When my text messages open on my ellipsis tablet 8 two of the same pages open overlapping each other and I can't text. Its not a split screen they are stuck together and i can't close just one. Please help! https://photos.app.goo.gl/34Fp9FLUm7UCTTzb9https://photos.app.goo.gl/ebpsU6os3UK9nMzt9
Screen display issues ellipsis tablet 8
When my text messages open on my ellipsis tablet 8 two of the same pages open overlapping each other and I can't text. Its not a split screen they are stuck together and i can't close just one. Please help!
Can't get Network Extender to work, Server Error 8C
Just received the Extender today, very excited. Not sure I wanted to spend $249 on it, but decided to try it. Well, so far very unimpressed. Multiple reboots, two chats with tech support wasting two hours of my life with no result, and very little feedback. It takes 10-15 minutes to get a response from the support person…
LTE Home Internet Router continues to drop connection
We have a several years old Verizon Extender to boost phone capability. Worked fine for years with a Linksys Router and a different internet provider. Recently installed a new Verizon LTE Home 4g Internet Router and connected the Extender to the Verizon Router. Voila! All 4 bars, fast internet. BuT, we are constantly being…
MiFi jetpack
I have never been so irritated with a service in my entire life. I upgrade to unlimited data( slows down even more after 15g) and got the MiFi Jetpack for my office. I pay a lot of money every month for phone and internet service with supposedly fast internet for my business. I'm literally waiting 3-5 min for a tab to open…
Missing double the data on prepaid
Just started a prepaid account this month on the $70 a month plan. Already have only 9GB of data remaining. Based on my usage it's clear that I was only credited with 15GB of data instead of the 30GB as advertised on Verizon's website: https://www.verizon.com/prepaid#jetpacks Confirmed with the representative I spoke with…
Verizon Network Extender issues
I have SO many issues with our latest 4G network extender we got "upgraded" to in July. If I'm not sitting right on top of it, it disconnects. I have to factory reset it about once a week - I'm missing phone calls and my texts send to non-iphone users about 5 times. Every time I call the Verizon help line, the staff thinks…
Extender dropping calls
Good Morning all. I have had xfinity wifi with the extender connected and everything worked fine. This week I received a new wifi tower. Plugged the extender in and now after 10 mins of talking the calls just drops. I will redial and we talk about 10 mins and call again drops. It has to be the extender with the new wifi…
Network Extender Not Connecting to Verizon's Servers
For several days now my Samsung 4G LTE Network Extender has been stuck in the setup process at either 8a or 11a. I've done about everything in my power to try and get it to setup and connect to Verizon's servers, but no luck. The connection randomly disconnected a few days ago and hasn't come back online since. I've…
WiFi hotspot
Can you reactivate an older jetpack without having to add it to you current plan , can it just be activated as a stand alone plan
Jetpack 7730L Remote Access
My Jetpack is providing internet service for my home. I have a desktop computer in my home which is part of the Jetpack network. The desktop is set up to accept ssh connections. I would like to access my desktop remotely through ssh while away from home. I have set up port forwarding on the Jetpack, but it does not work. *…
Getting an ethernet connection form my Jetpack?
How can I go from my jetpack to an ethernet connection? Is there a USB to Ethernet adaptor that I can pug into the USB access port of the jet pack and then plug in an ethernet only device?
new wireless extender failure
I cannot get my lte wireless extender to move past the "connecting to SeGW server" bit. i have fast enough internet. it connects to all the satellites. my computer is an asus chromebook. no windows firewall. can anyone help ???