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Network Extender 2 Frustration
Hi. I'm hoping someone can help. I have tried chatting with the Tech Coach twice and talked to tech support once but still no resolution. We have had a network extender 2 from verizon for almost 4 months and it was working great in the beginning. We live in a rural area where I was doing good if I had 2 bars of service.…
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Anyone here have the NEW extender Verizon is selling? I have a link here
https://www.verizon.com/products/verizon-lte-network-extender/?sku=sku3880045#descriptionHeading A. does it work well? B. does it have a RETRACTABLE antenna that you can stretch out about 10 feet? Like the one I now have does, I now have the SLS BU10B C. any issues with it?
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Verizon Extender - Router Ports?
I have a Verizon Network Extender, and it goes out on a daily basis. To get it back on, I have to reset the modem and then the Extender. When it goes out, the system LED and GPS lights are both blinking red. I didn't have any problems until we replaced our modem/router about a month ago. Now it goes out once a day. Has…
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WPA2 connectivity issue
Is there anything I am missing trying to get my Ellipsis 8 tablet to connect to a secure wpa2 network? All updates are complete and I have reset tablet to original factory oem status. Still no luck, all I get is " wifi connection failure". I have connected two iPhones and a ipad without any trouble. I have also added a new…
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Samsung/Verizon 4G LTE Network Extender 2
I was told by Verizon that this extender will only work with their phone plans, is this true or would it work with any cell plan provider that uses the Verizon network?
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how do I remove a device completely
Ha! 1) I did this. Contacted Customer Service at 800-922-0204 After several frustrating minutes, almost a full hour, on hold---transferred. This happened several times until a representative said go to local Verizon store 2) I also tried *611 from my cell phone I was informed to visit my local Verizon store 3) I visited my…
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Questions about Jetpack capabilities
I am involved in a program with a large group of people that has us meet weekly. About 20 to 22 people who cannot be physically present connect by a conference app called Zoom. Essentially Skype with a ton of people. The internet we have at our meeting locations is shoddy at best and we frequently lose connection to…
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Recover/reset admin password on my.jetpack ?
My security suite advised me to change the default password on my MHS291LVW. I tried logging on to my.jetpack to do so, but it keeps telling me I'm entering the wrong admin password. I cannot find anything on the home/sign-in page that allows me to recover or reset it. Verizon Customer Service and Tier 2 support were no…
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Jetpack charger replacement
How can I purchase a replacement charger for my Jetpack 4G MIFI4620L?
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Reactivation of my MiFi
I have a MiFi jet pack that I deactivated. I now need to reactivate it. What do I need to do?
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Jet Pack and Extended range rounter
Can I connect the jet pack to the extended range router to get better signal in the sticks????
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Jetpack 8800L VPN Client Not Routing
I purchased the Jetpack 8800L specifically because it is advertised as supporting a built-in OpenVPN client. At a remote location, I have a security camera and other devices that I want to attach over vpn back to the home office's private network. I got it all setup with the configuration files from my VPN server loaded…
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Can you tweak or optimize a Verizon Samsung Network Extender 2?
Hi, I recently got a Verizon Samsung Network Extender 2. It set up with no apparent problems. It's increased the number of iphone strength bars for me (I live out on the fringe of Verizon 4G coverage). When I log in to the Administration screen for the extender, I noticed that under the Settings\Network and…
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MSGGO APP
Google play store says my tablet is not compatible but it was when I bought it. Why now????
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Why didn't the Ellipsis 10 receive Marshmallow update?
I have a Ellipsis 10 tablet for 11 months it runs Lollipop 5.1 but should have received its Marshmallow update awhile back and didn't.Does anybody know why Verizon hasn't sent me the firmware update?
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Ellipsis 8. Can Apps be installed on my SC card? This thing has NO space.
See subject
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Can the Jet Pack be plugged in without the battery?
I have a rural second residence that does not have cable or DSL service for Internet. Can my mobile jet pack be left connected to power without the battery inserted to provide 24/7 Internet connection for a security camera?
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Jet Pack
Is there a new version of the Jetpack coming out this year? 5G..
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Having difficulty setting up my Network Extender
I purchased a Samsung Network Extender 2 to try and help with poor cell phone reception at my home. My wife and I have always had the issue with our respective phones, (hers is a "personal" line; mine is issued through my company) but with the current need of WFH due to COVID, I cannot conduct business with my cell phone…
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How can one limit rate of data transmission on a jetpack?
I use my jetpack about 10 days a month to work from my cabin which otherwise has no internet access. Recently our staff meetings on MS Teams have been using about 5Mb/sec, which is far more than I actually need. My employer's IT people are adamant that they are going to keep sending us this high transmission, and unlike…
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4G Extender
I have CenturyLink as an internet provider and cannot get the Samsung 4G Extender past 8a during set up?
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Reprogram jetpack 8800L
On the second line of data displayed on the jetpack it shows the plan and the usage. Since I am the one paying for the plan, I already know what the plan is. It does not change, unless I change it. Information that would be of more use to me would the balance remaining as well as the usage. Could this change be made. I…
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921.6MB session limit (8800L)
I have 2 jetpack's (8800L) they worked fine for the last month, when they renewed service on 1/28 one of them works fine and the other has a 921.6MB session limit in which you either have to reboot or go into the settings and turn on/off cellular data to restore internet. I swapped the sims between the devices and the sim…
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Ellipsis jetpack keeps disconnecting
Newly purchased (mid Jan 2019) keeps disconnecting from internet and has to be rebooted. I know that after a certain amount of data is used, the service slows; I get that. But this constant disconnecting has me wanting to throw it against a wall...along with the whole of Verizon. Anybody else have this problem?
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Jetpack 4G LTE 7730L
The battery in my jetpack has swollen up and won't let me put the back cover on. I went to the local Verizon Store and they said they could not help me that this is caused by leaving it charged for to long. We don't leave it charged for extended periods. It looks like it's going to explode. It's been swelling up for the…
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Mobile hotspot performance around 30kB/s, rather than 600kB/as advertised (Jetpack Mifi 8800ML)
I'm posting here in hopes that someone might be able to give me guidance about my situation. It appears that my access is being severely restricted, against advertised terms. Here are the details. I own a Verizon Jetpack Mifi 8800L mobile hotspot device (purchased from Verizon about two and a half months ago), which has an…
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Novatel Mifi 4510L No Longer 4G
I had not been able to get 4G on my 4510L for a couple weeks and finally had the large amount of time it would take to chat with someone to get it resolved. I have had this Mifi for a number of years but it had been deactivated up until 3 months ago. I then decided to activate and use again and 4G worked great. After about…
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Adding Jitterbug Smart 2 to my account, transferring from Great Call
I would like to add a Jitterbug Smart2 phone my creating a new line to my Verizon account and transferring an existing number with a GreatCall account. Questions: 1. Where do I buy a Jiiterbug Smart2 phone? 2. How do I make sure that the new device is compatible w/ my account? 3. Do I take the new device to a Verizon store…
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Gizmo tablet 7 or 8
Our selfie option is gone. It is gone in Snapchat and in the camera app. There was always an icon in the top right corner to switch from the rear camera to the selfie camera and it is not there anymore. Can anyone help?
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Switched from Sprint because "Best Network?" Not so much... terrible service at home.
I JUST switched from Sprint because "Best Network" and all. Now I have one bar, calls cut out, and texts arrive late or in bunches... inside and outside of my home with Verizon. I'm trying to work from home during this crisis and I simply can't with this service... I need help!