Mobile Devices (Archive)
default admin password for Verizon 4G LTE Network Extender SLS-BU103 VSR 2.0
The documentation says the default admin password for SAMSUNG Verizon 4G LTE Network Extender SLS-BU103 VSR 2.0 is: LteFemtØ HOWEVER, that is not working. The "Forgot password" link takes me to a less than helpful page that just sends me back eventually to the same non-working password. Any help is appreciated, thank you!
Connect to wireless printer
Can or how do I connect jetpack to wireless cannon mg3620 printer???
Told I was in marginalized area—good signal goes bad after years of Verizon coverage
I have used Verizon cellular service for well over a decade living in the same zip code area as well. After going through a few weeks of calls cutting off, in and out service, I contacted Verizon after buying a new phone thinking that might have contributed to the problem. 3 hours of trouble shooting, I am told I am now in…
Sales fraud
Hi All, Before I contact the Correspondence Team, I would like to gather some information since there seems to be a pattern of deception by these "sales representatives". We received a so called "free tablet" for which Verizon is claiming allows for the extension of our contract. We never received a copy nor did we sign an…
how do I identify devices connected to jetpack
The information on the verizon myjetpack page says I am connected to 5 devices. The desktop is identified, but the others are not. I figured out the television by turning it on and off. I turned my phone off (powered down all the way) but there are still 4 devices listed. There should be 3 with the phone off. Plus, other…
Verizon Ellipsis 8 Qtaqz3 Update Filez
Hello, My Verizon Ellipsis 8 tablet stopped working following an update. The tablet will no longer power on past the Verizon logo screen. Is it possible to download the update files and apply them from external storage of ABD through the recovery menu? Otherwise, is it possible for me to download the Software Update…
seeking advice on upgrading from 6620L to 8800 Jet pack
I am on the prepaid unlimited plan and have the 6620 L and really want to upgrade but am concerned that with the issues I have seen on this forum with the 8800 and Verizon's switch to 5G, That I may be better off to wait until a newer Jetpack with 5G capability is available. Any advice? I am a fulltime RVer and rely on…
Does the 4G Network Extender 2 work with prepaid?
I recently purchased a 4G LTE network extender 2, after the sales rep assured me it would work with my prepaid Verizon account. After setting everything up, when the extender is booting up it would eventually stop at step 9, and it's LCD would have the error message "device can't activate, call Verizon support". For others…
Jetpack 4G LTE MIFI 6620L
My Jwtpack worked fine... then suddenly it says "No SIM card detected"..???? I never had one and used it for months??? Solution??? Anyone???
How do I stop reboot loop?
Ellipsis 7 starts, stay on for about 10 seconds, then restarts, again and again.
Jetpak SIM
Can I swap the SIM from my jetpak to a phone and use it? I tried and still can't make a call. Not sure if there is something else I need to do.
Can I move my Smart Hub to a different carrier
I have been using a Smart Hub for 1 1/2 years and really like it. It works so much better than the MiFi I had been using. Unfortunately I will be changing from Verizon to Sprint and would like to take my Smart Hub with me, I own it. With changing the SIM and unlocking, if necessary, can the Smart Hub be used with another…
Screen
I have an Eclipse 10 tablet and all of a sudden the screen is shrinking down from the top. I can't figure out how to correct.
How do I sign into my jetpack account
How do I sign in as administrator on my jetpack account
4G LTE Router Refuses To Turn On (Sometimes)
Hello Verizon Community! I have a Burning Question to ask, So i just got this Device 4G LTE Broadband Router with Voice (T1114 Model) And i have some problems im running into. 1: When i Attempt to Turn the Device on, It Runs Thru its Boot Process But After The Verizon Logo, It Does Not Show Anything Else... And When it is…
hotspot overheats
I tried the cheapest hotspot. It didn't work well, and the battery swelled. I found a MiFi, it works better, but the battery swells. Is there a good hotspot that can work plugged in without a battery? These go off when I take out the battery.
Verizon Jetpack MiFi 7730L battery so swollen the back popped off and won’t stay on??
Verizon Jetpack MiFi 7730L battery so swollen the back popped off and won’t stay on?? I have noticed recently that the signal has not been as good as it used to be as well. What do I do?
API to check battery level of hotspot
Is there a way for a device to check the battery level of the jetpack hotspot? I know I can see the battery level by going to my.jetpack, but I need to check the battery level programmatically.
4G LTE Network Extender not working on iPhone with eSim
Hi I recently consolidated my two lines on an iPhone XS, at my home I have a Network Extender and for some reason the Network Extender blocks the e-sim service. This issue is driving me insane, if I turn off the Network Extender the e-sim goes back to normal but with low signal. This issues doesnt affect other devices or…
8800L Low Battery notifications
Is there a way to get text notifications or something on my end device for low battery on my 8800L? I don't sit and watch the 8800L screen while I'm working, so I don't see low battery alerts on the screen. I need a way to be notified where I'll acually see it.
ellipsis 8 low on internal memory
My ellipsis 8 tablet is saying low on internal storage. I have deleted all unwanted apps, cleared cach data and all temp data. I have no downloads or pictures or music on the tablet. It says i only have 480 M of data left. Only have 3.8 G of apps loaded. Misc secton says i have 6 G but when i select the misc area it says i…
jetpack Elipsis constant No Service
My Jetpack elipsis hotspot, the second one I have because the first was replaced for not working, is also not working. Constant No Service sitting right next to my cellphone which has 3 bars. This is getting old. It is a year now with this thing and I have never been able to actually use it. I have replaced the device,…
Two hotspots and 1 account same amount of data
I have 2 hotspots and 1 account and the data useage is the same even if 1 is off for 1 week.
unlimited jetpack
I am confused about the unlimited plan. I see data limits on the plan so how is this an unlimited plan and why isn't this explained when you purchase the device and the plan?
JetPack Mobile Spot Internet Access
I recently purchased a jetpack mobile hotspot. When I turn it on, I get a message stating "No SIM detected. Insert SIM card for internet access.", was the device supposed to come with a SIM card? Or was that something I was supposed to purchase separately?
Can I connect my wireless router to a Jetpack?
We are contemplating purchasing a Verizon Jetpack so we can get faster internet service through Verizon. We live in the country and our current wireless ISP has told us it does not plan to upgrade their equipment. Speeds are very slow and streaming is becoming increasingly more difficult to do without constant buffering.…
8800l mifi will not update to new software, took sim from active 7730
I have a 7730 mifi, unlimited grandfather dataplan....it is active and works but I want to try the new 8800l I purchased an 8800l from ebay, it works. I popped in my sim from my active 7730 into the 8800 and it works. They speed very very very slow compared to the 7730. The 8800 is now randomly rebooting like everyones…
New Jetpack change over
I currently havehave the ellipsis Jetpack and im wanting to purchase thethe 8800l from another site. Will I be able to just switch the sim card and power it on and be ready to go?
Smart Family
Help! I have set up Verizon Smart Family on my daughters phone. Her phone has been paired to mine. However, we are having numerous issues. 1) She is still receiving text messages from blocked numbers. 2) I am on her trusted contacts list yet we are not always able to text each other for some reason. 3) The dashboard does…
iPhone X not connecting to Samsung Network Extender 2
Hi All, I have a Samsung Network Extender 2 and it will not allow my iPhone X to connect. The phone has Voice & Data on - LTE, VoLTE On, Romaing Voice & Data on as well. I'm not sure why it isn't connecting. The admin page for the Extender shows zero connected devices. Our other iPhone 7 is also not connected. When I…