Mobile Devices (Archive)
Unlimited data?
I have unlimited data with my jet pack. But after a certain amount of usage it slows down to basically impossible to use. Is this my jet pack problem or just my plan. Would a 5G jet pack help even if I am in a rural area and 5G hasn't arrived yet
Sim Card replacement port
Hello everyone from Virginia! I'm having an issue with my SIM Card port. Getting a SIM Card is not a problem but replacing the entire port seems to be quite a problem! Does anyone know where I might purchase a replacement port and if this a job only for techs?? Help would be appreciated!!! Craig/Barb
8800l tether
Does anyone know of a gigabit ethernet router that can tether to the 8800l via a USB connection for WAN and internet access? I can do it with my current setup using WIFI as WAN, but I haven't been able to come up with anything using either a stock router or a DD-WRT conversion for tethered use. TIA PP
Ellipsis 8 wom't power up
My Ellipsis 8 hasn't been used for several months. Now it won't power up. I tried charging it by plugging into a computer. It blinked the battery symbol with lightning bolt as if it was charging. I left it "charging" for 2 days. It still won't power up. Is there anything else to try or is it basically trash?
Where is "Managed Access" on my 4G LTE Network Extender?
I have a 3G Network Extender that has stopped working. I "upgraded" it to a new 4G LTE Network Extender and now I find this message on the VZW website: “Managed access is not available for 4G LTE Network Extenders at this time. Managed access will allow you to control which callers have access to the Network Extender…
4G LTE Network Extender/NE2 Location Issue
Anyone else seeing this issue over the past few months, AGAIN! Since the beginning in 2016 of the NE original 4g LTE and NE2 seemingly after every SW Update the Extenders go crazy and issue the WRONG LOCATION to ALL connected devices in range. Yet the GPS location on the NE's web page is correct. Samsung needs to fix this…
Ellipsis 8 won't charge or turn on
I have a piece of junk Ellipsis 8 that won't charge or turn on. It has not been dropped, not damaged, not been exposed to water and have been using the charger that came with the device. I have tried plugging it into my computer to charge and nothing. I have tried holding the on button and up volume button simultaneously…
Jetpack
Why does this jetpack says to insert a SIM card when I don't have a SIMs card. However, sometimes it lets me on the internet, but most times it does not as very frustrating. Help!
VZW Samsung 4G LTE Network Extender 2 - Range and Whitelisting Configure by VZW Tech Support?
Received my VZW 4G network extender today with concerns and needs below. I was told by VZW a 2nd level rep two weeks ago that the range of the extender can be reduced from say 50 feet to say 30-35 feet and that VZW phone numbers can be whitelisted from the the VZW tech support end. Calling in this afternoon, different VZW…
Network Extender 2 and Home Phone connect
My Network Extender 2 works with our cell phones, but doesn't with our Verizon Home Phone. Any solution, or is this simply the nature of the beast?
Re jetpack ellipsis - What exactly does the privacy separator do?
I'm not sure what the Privacy Separator function (which you can click to have either on or off) is... Does it have to do with privacy between my various devices? There doesn't seem to be a definition in the book that came with the device. Does anyone know? Thanks!
Mifi
How do I add more data to my mifi
online buying not working
When you click "add to cart" on any Jetpack or hotspot it defauls to a smatphone page and does not add anything to your cart.
New contract
I am currenty am a prepaid customer for my cellphone. I was trying to buy a Jetpack and plan online The only Jetpack available for prepaid is the Ellipsis Jetpack MHS900L. But when I went to buy the 30GB (15+15 bonus, $70) plan I noticed it's $20 less if a it is a second line. Under contract I think. I think it would be.…
how do I connect my canon printer to verizon jetpack
how do I connect my canon printer to verizon jetpack
works with TracFone?
Does anybody know if my existing "Samsung 4G LTE Network Extender 2" would support a TracFone smartphone (assuming the phone is otherwise compatible with Verizon)?
samsung network extender
When I am on a phone call and someone calls me at the same time I put my phone call on hold to answer incoming call and the voice gets distorted. When I end the call and return to my first call there voice is then distorted. Verry frustrating. I had a Iphone 6s and now I have an Iphone Xr..Does this on both phones.....I…
software update for 8800L
My jet pack does not update. When I follow the directions to update the device it stops and I get a message that says the connection was interrupted. When I go the device I had to take it to the store because it wouldn't activate. The guy at the store said he had to update it using another wifi and then activate the mifi.…
8800L SOFTWARE UPDATE RELEASED.
A NEW SOFTWARE FOR THE 8800L HAS BEEN RELEASED. IT HELPS WITH THE REBOOT PROBLEM.
Problems with ellipsis 10
I have not been satisfied with this tablet. I have 5 months left on the contract. I cannot upgrade it.. I've had problems with this have one since day one.. I'm totally unsatisfied with it. So I had to get a iPad Pro 10.5 to replace it but I'm still paying now for 2 tablets.. I own the ellipsis 10 but I'm still on the…
Jetpack AC791L slow on Home Data 30GB plan
I've had this Jetpack AC791L for 1.5 years, and I've kept it in the same exact spot in my home where it gets the best signal and data speeds of 15 to 25 Mbps. I also have a specific spot at work where I place the Jetpack so it gets the same range of speeds (according to Google's speed test). However, for the past 7 to 10…
Why does my jetpack keep disconnecting?
I keep my machines running 24/7. When I leave the office for several days I get disconnected from the internet and need to reset the Jetpack. This precludes me from working remotely. Has anyone experienced this problem? Any suggestions for a solution? Thanks
Slow Internet on T1114
I have the Novatel T1114 router and it runs extremely slow. I live in rural central Illinois but am very close to a tower. I have 4 bars of signal, RSRP is -67dBm, and RSRQ is -10 so signal is not the problem. I have done a speed check on numerous device both wirelessly and through LAN. All come back with roughly .5mbps…
Does the HomeFusion TG790 work with a NAS
Does the HomeFusion Technicolor TG790 gateway work with a NAS (Network Attached Storage) device, specifically one that plugs into the device via an ethernet port. If it does, I assume it uses only LAN to operate and would not affect 4g/lte data usage while its transfering files to and from devices on the network?
7730L power cycle
I have a MIFI device, 7730L, that has been running fairly well for the past two and a half months. Over the past week, the device started power cycling. When it started it was once or twice a day. Today it has power cycled 6 times in the last 2 hours. I have check for a software update and and done a factory reset on the…
Replacing my worn out 4G Jetpack..
5G is coming into my area at some future date. Until then, I have to replace my old one immediatley.
Been on hold for 35 minutes
....Such bad customer service....ready to go to ATT
Variable Coverage from the network with the "Best coverage in the nation"
I switched to VZW about six months ago because the carrier I was with had terrible coverage no matter where I was in the country. Now I have pretty solid coverage everywhere I have been from Alabama to Texas to Nevada. However, not at home. As a matter of fact I can't even send a text message from inside (or outside) my…
Jetpak?
I was wondering why I have to turn power off then on to get it to work again to comunicate?
Jetpack Suspension Policy
Every summer, we visit northern Georgia for about 6 months. We have an RV and are situated in an RV park where there is no direct Wi-Fi service provided. We currently use a T-Mobile cellphone that provides a “WI-Fi hotspot”. Last Summer, the T-Mobile service was only 2G here and the service/performance was pretty bad.…