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Inseego M2100 and Verizon ASK-RTL108 Wireless 5G LTE Home Router Hotspot
Hello, I need some information about Two Verizon products, first is the Inseego M2100 hotspot. I already activated it with a Verizon Sim card and it is unlimited I've been using it for about 3 weeks now it works Great. Next is the Verizon ASK-RTL108 Wireless 5G LTE Home Router Hotspot. My first question is can I take my…
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Register a signal booster
Hi. I need to register my signal booster with you according to the manual.
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Damaged Phone
How can I file a formal complaint over being charged for a damage phone when Verizon was the one that wanted to replace the phone. Let me give a bit more detail here. A few months ago my husband was having major issues with his phone dropping signal and phone calls and what not. When he called Verizon, their first response…
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Orbic 5G R500L5 Service on Reboot
I recently purchased an Orbic 5g R500L5 Hotspot. Every time the device is rebooted, the cell status bar says "no service." The only way to resolve is to remove the battery for a few seconds, and re-insert. Very frustrating. Current SW Version: ORB500L_V2.0.3.9_BVZRT HW Version: V1.2
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How to delete texts between Gizmo buddies
My sons have Gizmo watches. I know how to use the Gizmo Hub app on my phone to delete text messages between my app and their watches, but there does not appear to be a way to delete text messages between Gizmo watch users. These texts just accumulate - leading to alert messages on their watches that the "Message memory is…
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Delete old messages on Gizmo Watch 2
My daughter has a Gizmo Watch 2. Our neighbor's daughter has a Gizmo Watch 2. The two girls exchange text and voice messages all the time. My daughter received a messages tonight that her memory was full and she could not receive any new messages. For the life of me I can figure out how to delete old texts and voice…
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Gizmo watch
Can you add a number to the Gizmo watch that is just for calling but that would not download the Gizmo app? Like a landline, friend with no app access, etc.
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Samsung Tab E 32 GB
I need to factory reset this Samsung tablet but can't figure it out on my own. I've looked at both Samsung and Verizon's websites but keep getting the message "this page cannot be found." Can someone out there help??
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Gizmohub
My husband's phone reset several of his apps the other day, including Gizmohub. We have not figured out how to sign him back in. He had tried uninstalling and reinstalling it. I have tried taking him off as guardian and putting him back on, but it still doesn't seem to be helping. I feel like we are missing something…
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Adding Apple Watch Ultra - Fees
Verizon fees are out of control. I already pay for the Unlimited Play More plan and I expected that adding a new Apple Watch Ultra would be $10 as advertised. It's actually $18.05. The surcharges for the Apple Watch are over $7 per mo PLUS gov taxes and fees. AND Verizon still wants more than $35 to process this shared…
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Orbic Hotspot Use
Verizon Wireless Orbic Speed 4g LTE Hotspot device & data plan seems OK ..... purchased & activation at Verizon store. Upgraded from older Jetpack account ... seamlessly. Seems weird that the device does not have a purchase receipt because the store printer was busted, ..... & the competent Verizon staff never sent a proof…
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What's my network security key
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Apple Watch Service
My husband has not been using his Apple Watch. I’m wondering if I deactivate the service on it and he decides to want it again at a later date if there would be any fees to reactivate it?
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Apple Watch + Cellular
Even though I am paying for it, my watch does not have cellular. I have updated all software and chatted for 2 HOURS with an agent who did absolutely nothing to help. When I check the cellular settings on watch, it says "activating" but it never does. So frustrating, any suggestions? TY!!
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Disable 5G? 5G one bar is killing me.
I have a Galaxy S20 Ultra. At work there must have been a 5G dish installed somewhere. My phone is switching to a ONE BAR OR TWO BAR 5G signal vs a full 5 bars of 4G I have from our Verizon signal booster at work just 100ft away from me. My phone may as well be on a 28k modem from 1994. This is infuriating. My coworker has…
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Verizon Software Upgrade Assistant for QUANTA
I need to do an OFFLINE Android update to a Quanta QTASUN1 (Verizon Ellipsis 8 HD) tablet that somebody gave me. It must have been a freebie because he never opened it. It would not turn on so I ordered a new battery from Amazon and replaced it. It powers up and works fine. But it is running Marshmallow (6.0). I want to…
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Cannot get to form to register signal booster
Hello, I cannot get to the form to register signal booster. When I get to the "Consumer Signal Booster" page and click Register (https://www.verizonwireless.com/content/wcms/overlays/register-signal-booster.html), I get taken to my Verizon dashboard with no indication as to where to register my booster. I have tried from…
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Gizmo 3. Two watches and still won’t answer call from gardian
I have gone though 2 different Gizmo 3 watches. After the software update the watch will not answer a call from a gardian. When the green answer button is pressed, the watch shows missed call and the caller sees call failed on their phone. This seems to happen after the software upgrade. Please help. We love this watch,…
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Orbic Speed 5G R500L5 needs multiple reboots every week - No internet
Orbic Speed 5G R500L5 needs multiple reboots every week - No internet is the symptom. Randomly 2-5 times a week I need to hard boot my device to restore internet service. My devices (laptop, tablet etc.) see the SSID's being broadcast but they cannot connect to the internet. So far the only way to remedy the situation is…
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Signal Booster interference
I recently received and installed a signal booster from Verizon because i live in a rural area and our signal here is weak. Since installing it, our phones now have five bars, but one of our four TV's now has interference on the screen, causing a fuzzy picture. None of the other TV's have this issue, and if i turn the…
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Gizmo watch 2 won’t charge
My Gizmo watch 2 won’t charge after less then 2 years. It’s not used much. Verizon won’t help me for the poorly created devices. Anyone found any work around? Is the base junk also? I am so disappointed with this watch.
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Eligibility
Hey. I wa wondering why my account says that all my devices are eligible for an upgrade and I’m being told that I have to pay off my devices 100% before I can upgrade? I am on an installment plan btw. But if I have to pay off my devices 100% I feel like my account shouldn’t show eligible for upgrade. Literally all my…
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Unlocking Apple Watch for overseas military
I am trying to unlocked my Apple Watch but I have no way to contact Verizon. My account is suspended because I am military overseas and I have a local number. I can’t log into my account online because it sends a verification to your Verizon number. I’ve tried the international support line but it asks for a pin, which…
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Samsung Watch 4 error code 109 and horrible tech support
I have been dealing with VZw tier 1 AND 2 tech support for almost three months. One time the guy said it was a known issues and Samsung had to fix it. Now I called in, was transferred to tier two and they put in a ticket. Told me it would be 48 hours and they would respond.. received NOTHING. I called in a week and a half…
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Error 109 when trying to set up Samsung Galaxy Watch 4
Has anyone resolved this issue? Like so many here, I received the new Galaxy Watch 4. It has error codes 109 and -6 when trying to connect to mobile service. It only partially connected once to Bluetooth on the paired phone (calls only, not calls and audio). It will not open Google Store. And it keeps making me re-enter my…
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Gizmo watch 3 audio recording blank
We purchased a Gizmo watch 3 on August 30th for our child. It worked properly the first 2+ weeks but now when our child sends audio recordings they are blank. We've restarted the watch. No damage has been done to it, it's treated well. I'm very disappointed it's already giving us trouble. Any ideas?
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Why does Verizon cloud demand sign in for computer every few minutes?
Whether or not logged into Verizon cloud through verizon.com on my computer, the verizon cloud app continuously requests sign in. Despite sending the 'allow access' link to the mobile phone and approving, the request to sign in just keeps reappearing (very annoyingly).
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Galaxy watch error code 109 provider hasn't set up your plan yet
Hello all. I am writing in regards to the dreaded error 109 (numbers vary, have had 4001 and seen other error code numbers, it's the same message). I have had this problem since July and different watches! I have the Galaxy Watch 4 classic 46mm and have similar experiences that all have had with the watch and customer…
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Gizmo Watch
I am listed as a guardian but my son can't answer my calls on his watch - the call fails and he has to call me back. Please help!
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ELLIPSIS 7 MEID #
How is the MEID number accessed on the Ellipsis 7 Tablet? Thanks!