Mobile Devices (Archive)
What upload and download speeds should I expect from my 4G LTE Ject Pack?
I am getting anywhere between 2 and 6 mgbt download and 1 and 2 mgbt upload speeds on my Verizon 4G LTE Jetpack. What is normal?
Why does the 4G extender work intermittently?
I got a 4G extender in August. It worked great for about a month. The past few weeks both of our phones will lose connection to the 4G extender for several hours per day. The status of the extender shows in service via the lcd panel and web interface. I have tried rebooting phones and extender, turn advance calling on/off.…
Why is the Samsung network extender offline?
Network extender went offline yesterday (WAN:blue; GPS:solid red; SYS:slow flashing red; POWER:blue). Re-powered the device last night, no change this morning. re-powered again this morning, no change after 4 hours. Called Verizon_wireless support, but indicated they dont have anyway to troubleshoot. Verizon_wireless…
How to boost poor signal on 6620L
Currently traveling in RV often in Verizon poor signal area for jet pack and iPhone 6. Have upgraded to new 6620L jetpack. Anyone had success with any signal boosters for jet pack and iPhone 6? if so which brand / model number ? Neither jet pack nor iPhone 6 has no external antenna connection point. Assume "mat" would be…
Ellipsis 7 Table locked up with Japanese characters on screen
This morning, I began having issues when I tried to boot my tablet. It is showing things in Japanese and it is not letting me get to my home screen. I'm not sure what is happening but I can't get it to restart. I don't want to reset it because I don't have a way to back anything up. My only other recourse at this time is…
Network Extender doesn't work with iPhone 7 Plus
I have the same results as o have posted here and on Reddit. All other phones in the house connect fine. Please fix!
How Do I Move Pictures From SD Card To Tablet?
How do I move a picture from an SD card to my tablet and vise versa ???
Can 4G LTE Network Extender be used on same wired network with a 3G Network Extender, simultaneously?
I have a 3G network Extender for Business up and running. We have mimimal LTE coverage at our home, to the point where calls will connect, but always drop. The 3G Network Extender works well, but I have to turn off Advanced Calling on the phones to connect to it every time I arrive at home. I want to upgrade to the 4G LTE…
ac191l hotspot restarting when plugged in to wall without charger
I am trying to use the ac791l without the LiPo battery in the back. It works fine when i first plug it in but after awhile it will start restarting at random intervals and i don't know why. I am hoping that there is a quick fix. When you update the hotspot you can no longer leave the battery out.
How Can I Use My Booster Correctly In Order To Get Better Signal?
We have a few dead spots in our office where we have to stand by the window to get enough bars to recieve and make voice calls. I bought and installed a 700 MHz 4G LTE antenna and booster amp system. Didn't help. I'm thinking that maybe I should be boosting the 3G signal, not the 4G, but I'm not sure which frequency to…
battery drainage
my battery is draining quickly. non stop, there are apps that appear in the upper left hand corner of my tablet and im afraid this may be causing a problem, how do i stop this from happenin
LTE broadband router ... "the Verizon customer you are trying to reach..."
It has been a struggle to get the landline (voice) portion our new Verizon 4G LTE Broadband Router (Novatel T1114) to work well. We recently resolved a problem with voicemail, but now, friends and family are saying that when they call in (sometimes) they get a message to the effect "The Verizon customer you are trying to…
Freezing
Why does my ellipsis keep freezing? It didn't do this before.
How much would it approximately cost to replace the screen for the Ellipsis 8
How much would it approximately cost to replace the screen for the Ellipsis 8
cannot connect to Internet via wifi
I have a friend who has an Ellipsis 8. She is able to co9nnect to her work WiFi but has no Internet access. Any ideas why? Sid
Is Verizon Ellipsis 8 getting Marshmallow
I happen to like this tablet it can be used for a few different activities that you don't know about it can be connected to a host of wireless media drives and can cast to smart TV with some apps you can download from Amazon and I think from Google Play
Samsung Network Extender
I have a Samsung SCS-2U01 network extender. For the past year I have had little issues with it. Starting last week my extender is refusing to work. The power light is solid blue, the system light is fast flashing red, the gps light is solid red, and the wan light is solid blue. I have made zero changes to the gps, isp, or…
Why Won't My Ellipsis 10 Play Clash Royale?
Just bought the ellipses 10 today. First app I downloaded was Clash Royale and when trying to open i get a black screen. Called Verizon and they said that it is considered a "high risk" application and my only choice is to return the device and buy a different one. I can play CR on my old Samsung note 3 that has barely any…
Has The Issue Regarding Classic Clans and Clash Royale Been Fixed?
One of the main reasons I bought a tablet was to play Classic Clans and Clash Royale. Im aware of the issue with ClashRoyale not loading because it's played in portrait mode but an employee in a different thread stated they were aware of the issue and the team was addressing it. Do you guys have any clue as to when there…
Connection Problem
I have a JetPack 4620 LE (54C9). It shows to be connected, and the computer shows connected with a strong signal, and yet it times out both on my computer and cell phone. The only way to fix it is to reboot the JetPack and then for 10 or 15 minutes it works then it does it again. Is this a JetPack problem or a settings…
4G LTE Broadband router ... VOICE MAIL?
We have been using a 4G LTE Broadband router (Novatel T1114) for about 1+ months for both data and voice. Friends have told us that when they call in they get a message "voice mail account has not been set up" or something. We have an answering machine setup with the connected wireless phone, so voice mail on the router is…
Data usage
I have had problems in the past with the router but it is now happening again. Note the times for large data dumps. How do I get this one repaired? I do have the device insurance with you. Thanks 09/14/1611:57:00 AM3.7440909/16/1605:57:00 PM3.1861309/15/1611:54:00 AM2.9035109/21/1605:53:00 PM2.8458809/16/1610:45:00…
Why does my tablet keep telling me to reboot?
Every once in awhile my tablet keeps telling me to reboot and also saying launch 3 not working why?
How can i delete message +?
How do in delete message+?
Do I have to use the router provided by Verizon or can I buy my own?
I have been a Homefusion customer for over three years now and have been very happy with it. I would like to use a more modern and secure router. Do I have to use the router provided by Verizon or can I buy my own?
Ellipsis/4G
I purchased the Ellipsis 8 on 10/31 for my husband and after adding Facebook, Messenger and email my husband said it wasn't holding a charge very long. So after checking it out I had to agree. I have the same tablet I purchased a few years ago and I use it all the time and it has several apps on it and it holds a charge…
Replacement Jetpack
How do I get this reconditioned replacement jetpack to kick in and how do I change the password?
Where is the clock?
Can't find clock with alarm and timer in my apps
Does the ellipsis7 support USB OTG?
Does the Ellipsis 7 support USB OTG?
Will my Verizon 4G LTE Mobile Hotspot MiFi 5510L work in Sydney, Australia?
Will my Verizon 4G LTE Mobile Hotspot MiFi 5510L work in Sydney, Australia?