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Samsung Galaxy Watch 4 LTE
Having issues with my Watch 4 using as a standalone. Whenever my Samsung phone is out of range or turned off, my watch (as a standalone) will receive calls only; it does not receive or send texts or ability to use any other data functions. Verizon has reset it numerous times, including deleting old number and creating a…
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connect to google chromecast
How do i connect to my Google Chromecast, just set up my Verizon 5g home internet. When i try to cast it says no devices found.
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150 discount is now gone
Anyone else have this happen? Was looking at the Samsung watch 5, they offered 150 off, so I added it to my cart, and got to the last step if checkout. My dog had to go out so I set my phone down, I came back to it 15 minutes later to complete the purchase and the watch was still in my cart but the 150 discount is now…
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Poor Coverage
Since you can't really report poor coverage via 611 please do something about the non-existent coverage in a densely populated part of Parker, CO. [Edited to remove Personal Information] in the Meadowlark Community and I have zero bars in my driveway on both my work and personal phone, both with Verizon. This is a problem…
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Invalid charges
This is my last straw. I’ve been a loyal Verizon customer for years, have paid my bill on time. Ever since April 2023 it’s been a nightmare, layered with incompetencies and complete disregard. My husband ported his number in from T-Mobile and for weeks he had no service, several trips to Verizon stores, several phone calls…
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Poor signal in Northern VA
We have had Verizon Wireless for over 10 years and continue to see the signal at our home get worse and worse. I'm not sure if the area has grown and it is not performing as well with more users or what. We no longer have a landline and depend on the cell phones for all voice calls. We are located just south (2 miles) of…
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SOS on all phones
All the phones we pay for, over $400/month, continuously go to SOS and our service is horrible. We are going to switch if this is not fixed. Why is it happening? We try restarting and it’s a tiny bit helpful for a few minutes then reverts back to SOS. SO frustrating.
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2 bars issue
2 bars issue and now slow connection on cell both at my house and friends. Maybe I should switch to t mobile
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new sim card ...Sorry your SIM card doesn’t work on our network!!!!!!
You gave me this sim card, how is this possible. When I call verizon 866.221.4096 and enter my cell phone number, it says "the number you dialed is reserved for internal business use by verizon" and dumps me into the general automated ivr.
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International Montly Travel Plan
I am in Kenya and have the monthly international travel plan. Can I use wi-fi to make phone calls?
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Voicemail Error Code 9007 - Samsung S10+
My visual voice is not working. I have tried the force stop, clear data, clear cache approach and it works for a bit but then the error comes back. I called the 1-800 number and was told to start a chat. That person could not figure out how to fix it either. I looked through the threads on this site and most of the…
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Porting Issues NG
The original thread (see on the bottom) was closed, as old, but issue remains the same: not possible to see a generated Number Transfer PIN. I used two methods: "my profile" and "port". In the first case I got a message that PIN was generated, but there was no any instructions about how to see it. I cancelled the number…
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Poor service for years
I’ve had poor service for years. I’ve been on constant calls with Verizon and apple both blaming each other, upgraded to the new iPhone 14 and still experiencing issues. It came down to it being Verizon admitting they slowed down my service so I’m forced to upgrade to their 5g service which is crazy because they don’t even…
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Can's make changes to Network Extender sFemto3 on MyVerizon site
I have a LTE network extender model sFemto3. I see it in my list of devices on MyVerizon. I try to make changes such as changing from hybrid to open. The confirm and cancel buttons are superimposed over the option to set it to closed and there is no way to click Confirm or Cancel buttons. It just selects Closed. Even…
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Signal Deteriorating
I've read quite a few comments on signal deteriorating in many areas. I've experienced the exact same issue and today, right now in fact, is the worst it's been. I get 2 Mbps download, which is the worst I've had in the 10+ years being a Verizon customer. I've never seen speeds that low... Ever! I live in 71423 area code…
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Sudden lack of cell signal
I had okay cell signal in the Denver area until last Thursday. In most spots, i have NO service at all. Not my house, not my job, not on the highway as i commute. In a few places, i'll get maybe 2 bars of 4g. I took it to a Verizon store and they replaced the SIM. No luck. I took it to a samsung repair place, they say its…
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Traveling
I am going on a cruise to the Bahamas, will my phone work?
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Roaming
I can’t make calls on my IPhone 11 or send texts. I keep getting this message that says I’m roaming & I need to purchase a calling pin. I’m at home & I've always been able to make calls & send text with no problem. What in the world is going on?? Also I have roaming turned off in my settings so I’m not understanding any of…
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Horrible reception in the last few months
Over last few months our cell coverage has been horrible, dropped calls, bad reception, etc,. This happens indoors and outside. We've had Verizon for over 10 years, and have lived in the same area. Our coverage has never been this bad. My wife works at the hospital, and has missed important calls. This can't happen, and…
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If I drop to 3 or less no data at all
I’ve had AT&T for past 20 yrs. Even if I had 1 bar AT&T I would still get data. Now they I have Verizon I need 4 bars on my iPhone 11 to get data. If I drop to 3 or less no data at all. This is ridiculous. Please help.
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CNAM from external carrier
I have business numbers set up through Microsoft Teams Phone. CNAM has been set up for the company name and shows correctly on https://calleridtest.com/. I have a personal Verizon phone and the default City, State is still showing. I've also called the typical Verizon numbers for help and no one seems to even know what…
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End of my rope with poor connectivity
I work in an area that has horrible signal, It's a large area near a major highway in a large city. My phone shows 2 bars of 5G, but it is nearly impossible to do anything other than make phone calls. Texts are delayed, looking things up or using an app is pointless. It has been this way since I started working here in…
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rebate and match that I never received
Looking for some answers I can't seem to get any help with customer support. If you chat with them it seems to take 5 minutes or longer just for them to answer a simple question. So Back in January of 2022 I was dealing with customer service about an issue I was having with my phone or service at the time and we got on the…
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Can not receive landline phone calls
Hello I have contacted Verizon and they are no help. Recently I can not receive landline phone calls. I have tried all their suggestions over and over and over again. Along with a total factory reset. Nothing did any good. I have an iPhone 14 pro max. Anybody out there have this issue?
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Is Canada Charged? When I use my Verizon Plan to Call Them?
Let's say I live in the U.S. and have the Verizon plan that allows me to call Canada (free/unlimited). My question is, if I call my family in Canada using my unlimited/free plan, are THEY charged a long-distance fee? I know it is free for me to call them. And since I am the one calling them, wouldn't it be free for them? I…
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Service
I switched to Verizon from straight talk thinking getting on a major company would improve my cell service. I am payi g $30 more a month but the service is so much worse, I rarely have more than 2 bars and never more than that at home, and now I'm stuck here. Has anyone else dealt with this? Debating if I should try and…
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Can I switch a DSL router modem combo with a separate router and modem
I have a GT784WNV DSL router/modem combo. I am wondering if I can switch this out with a separate router and modem.
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Service Issues
I live in zip code 08015, Verizon has never been the best in this area but it seems daily the service is getting worse and worse, all at the same places, home, work, neighbors houses around the town, mind you this is all in one zip code. I haven't had a day of clear service in months and I don’t even know what I’m paying…
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Phone Can't Retrieve Voicemails
My phone shows that I have unheard voicemails, but when I click on them to listen I get the following message that comes up on my screen: "Please wait while voicemail is being downloaded". This has been going on for a while now and I cannot figure out how to get my voicemails to download so I can listen to them.
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Poor Service
I have lived in the same location for over 4 years. We used to have good service, but over the few months it's gotten really bad. I can no longer use my cell phone in my home. I have called Verizon, chatted with bots, and am at wits' end. What can I do but switch?