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Network coverage
Everyone in my area with verizon is having bad network coverage. Extremely slow to no internet and phone calls sound horrible at times. A mile from my house is a complete dead zone. A verizon cell tower is only 2 miles from my house. Can someone look into this? Area code 29541. Also this is something that started a few…
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Need to pay final bill
I need to pay my final bill. I ended service two months back and have not received final bill via e-mail and have been out of country for the last two months. Phone calls are out of the question as it is very expensive. I never would have thought that there would not be a way to do it over email with such a big and well…
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SOS
IPhone 11 goes directly to SOS mode. Full wireless service no cell. How can I reconnect to cell services? Tried rebooting and turning on/off cellular. Thanks! Nevin
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I need back on the internet
I need back on the internet
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The Slowest Data I've ever Had and not even 5G offered like my plan says im paying for
I'm supposed to have 5G Get more, turns out there are no Verizon 5G towers here, only At&t has 5G here. Even when my bill first restarts the data cap my phone is so slow. I've had it over a year now, its paid off. I've never had any issues with iPhones doing this before from previous carriers. I'll have 5 bars of LTE and…
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Slow data speeds despite full bars
Getting EXTREMELY slow 5G data speeds in the 96858 Hawaii region. Currently sitting at 4 full bars of 5G on my iPhone 14 pro max, but averaging less than 1mbps download and upload speeds when running my internal tests via Speedcheck. Anywhere else on the island my service is well above this average. Please help...
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Reporting a dead zone
Pike Creek, Delaware had the worst Verizon signal. At home thank goodness I have WiFi or my phone would not be connecting to anything. I have seen friends with ATT and they have zero issues. It has been this way for years. I'm thinking of switching to another service unless this gets fixed
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Voicemail quit working, asks for Mailbox number
I have two identical Motorola G Pure phones one is my late wife's which I am using as my main phone because it was my old landline number. It had her voice on it so I wanted to keep her message on the voicemail , it quit working a couple months ago. Now when I try to re setup the voicemail it asks for a voice mailbox…
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Verizon network is not that good
Verizon needs to put money into then network in central Florida(32751). I have a Motorola One 5G UW and whenever my phone says I have 5G. That means I do not get any internet access. Very few places that I get internet access when it says I have 5G. There are also places I get no internet access when it says I have 4G LTE.…
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International Monthly Travel Plan
Re: International Monthly Plan ($100/month plan) – with this plan if I am in a foreign country and call or receive a call from a phone number in that country, is there any charge for that call (assuming I haven’t exceeded the 250 minutes)? In 3 chats/phone calls with Verizon, I have gotten 3 different answers. I have read…
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Bad Website
OMG... this has got to be the worst functioning website AND app from a reputable tech company I have ever failed at navigating. I'm just trying to upgrade my phone and I can't tell you how many times I've had to log in while logged in. It may just randomly log me out too. I've confirmed this on a desktop at work, my…
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Verizon Cloud Photo Download 504 Time-out
I receive a 504 Gateway Time-out error when downloading my photos from Verizon Cloud to my laptop. My 14,000 photos take about 15 minutes to load from the Verizon cloud Photos & Videos tab, then when I select the Download icon I receive a 504 error after about 90 seconds. My laptop is a fast Lenovo ThinkPad X1, operating…
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user log from last month
How do I see my phone log from last month
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Poor service in Boardman Ohio
Where can I complain about poor coverage in an area? We have 5 phones with Verizon (LTE and 5G) and experience the same lag/no services in many areas of our community (Boardman, OH). In particular around my kids schools. Usually we have no bars or even when we have bars there is no service and SMS and calls don't even work…
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SIM-locked Iphone 7
Dear Sir, Madam, We have purchased the iphone 7 sometimes ago and the phone is not function with local sim. We are residing in oversea- Malaysia. Appreciate if you can assist to remover sim-locked for a 5years old phone. The Apple site FAQ : The carrier lock is not on the SIM card, it is recorded in Apple’s activation…
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Texting overWIFI
I'm traveling to Africa and plan on keeping my phone in airplane mode except when I have WIFI. Do I pay for texts that download when I'm on WIFI?
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Cell service coverage
I just purchased a home in Poulsbo WS. I was there today and noticed that I only got 1-2 bars. Should I be considering a Cell Signal Booster. Is there one Verizon recommends? Thank You, Alex
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suddenly getting "SOS only" no service on new iphone 13 mini
If someone could help me with this because I am beyond frustrated with Verizon right now. Three calls with Tech Support and no solution. Got an Iphone 13 mini last December and everything worked fine until Verizon brought the 5G Home service to my area (along with all the ads and emails to get it for just a few dollars…
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no phone service for 3 days
Completely unacceptable service and billing for a major utility/service provider. I have not been able to send or receive calls for three days and can't get an explanation or estimated time of recover. There's not a business contingency plan? The online support and web site in general is a complete maze that makes the user…
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5G phone speed
I have a new Flip 4. I'm paying for 5G. I live in San Francisco which is supposed to have full 5G coverage. My speed tests are running around 10mbps download and .04mbps upload. The status says 4G. Isn't this ridiculously low? There are no options in the "connection" area to turn 5G on or off. I can't even find where it…
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Data is slow at my house
I live about a 1/2 mile form a verizon tower according to an app I use. I work from home and need to be able to use my phone as a hot spot in case my internet goes down. But I've been doing speed tests on and off for the past couple of months and my avg is: 6 Megabits DL and 10 Megabits UL which I feel is really slow. I am…
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Slow to no speed in afternoon
Between 1100 and about 1400 I can barely do anything with my phone. Email, messages, Facebook IM etc... it will work fine throughout the morning and afternoon while at my desk at work but for that three hour period its a nightmare. It shouldn't matter indoors vs outdoors as it works fine any other time except for the…
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Very poor data coverage at Sunnyvale downtown
you expect to have good network in any downtown esp at Sunnyvale downtown. Very very very poor data connection near Murphy st Sunnyvale 94086. Very annoying since my office is there. Considering to switch to other services.
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Management on 45 street in Farogo ND
I went there today to see if my changes on line actually happened as the system did not give me a conformation number. Doug is the Manager and checked me in, said it would be 20 to 30 minutes I said ok as I don't want my phone shut of with a miss communications error. He helped 3 customers that came in after me I was…
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Phone shows 4G icon with full bars but no data connection
I'm on a pre-paid plan with an unlocked Samsung Note20 5G. My service has been working fine for the past year without any issues. But all of a sudden, I have no data connection despite the 4G icon and full bars showing in my phone's notification bar. I can receive calls and texts without any issues. WiFi connection also…
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SOS only
I have been having my phone on SOS mode on/off for almost 4 months, but now it’s getting worse and annoying. Yesterday I was with a Verizon agent and a tech service tier 2 for four hours and nothing was resolved. They told me reset everything and I had to erase everything on my phone. I did everything they told me and…
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Hamilton montana cell Towers
Paying verizon customers have little to no data connection MOST of the time here in Hamilton Montana. Forget trying to stream anything or even be able to watch a video, even though they boast hulu and disney bundles with your 100 dollar a month plan when you cant even stream to begin with. Frickin RIP OFF. When is Verizon…
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Verizon ruined credit report on closed account without even sending a bill awful customer service
There are so many of us who are disappointed and frustrated by verizons cruel, predatory, and unfair practices when it comes to credit reporting. My wife and I merged accounts in September of 2020 in the midst of COVID as an effort to reduce household costs. We thought we completely closed out her account and had paid the…
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DNS Failures
I have a site (https://www.spotify-chat.app) that I cannot access while using Verizon's mobile network (on a mobile device or mobile hotspot). I have been able to successfully access my site from any wifi or other mobile network provider. It seems like my domain has not propagated to Verizon's name servers, even though it…
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monthly international calling plan - set start?`
If I start a monthly international plan, can I set the start date or does it have some set cycle?