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Verizon 5G UW map
I'm in an area that should be blanketed in 5G UW according to Verizon, just outside of Nashville TN. However when I'm at home I get less than 5mbps on speed tests, and sometimes less than 1 mbps. this is outside, inside, doesn't matter. It won't even connect to the 5G UW network in most places in my city even if I am…
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Service Degradation
I am seeing, literally, hundreds of posts from Verizon users that state the service has degraded for them in the past few years, to the point where they are no longer able to call or access the internet. Let me preface this statement by saying that many of the individuals that I personally know that are with Verizon, with…
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Service unavailable suddenly
We suddenly have no signal or data service at our home after having no issues for several years. The hotspot data plan is our only available internet source and now we have no means of communication from home. If I drive the hotspot a couple miles away I have signal, but that's not very helpful. Our phone service is also…
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Activating a sim card for a non-certified phone
How do I activate a Sim card for a non-certified cell phone (that works on the network)
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national service(network) unavailable
every time i try to get on the web on my phone or open picture or any type of media text it gives me an error message that the national access coverage area is unavailale or network unavailabe. this has been going on for almost a week i am TIRED of calling verizon customer service, this is the worst phone company when it…
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What does the upgrade fee cover?
#UpgradeFee #Upgrade #Fee
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5g mobile
OK I travel all of the lower 48 states and most of Canada 250 to 300 days a year. I've paid a premium for Verizon because I've wanted my phone to work when needed. I do not like using wifi but lately this 5g UNSATISFACTORY service I've got just doesn't do it I want my old 4g back before Verizon started throttling it back…
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Service Degradation
What is the best way to go about getting Verizon to look into why my quality of my cell service has steadily decreased over the last 12 months?? Have always had 3 bars or better inside my home but now I am lucky to get 1 bar. Call quality is ok and solid for the first 5 minutes or so of any call (incoming or outgoing) then…
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Verizon Texted Middle of Night: Data Overusage
In the middle of the night I received a text from Verizon stating that I had used too much data and that I would not be able to use my phone unless I agreed to pay $15.00 for a gigabit. That set off a chain of events that ruined the entire weekend. However, when I called Verizon the next day they said that I had used to…
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Formal complaint
My surroundings area has been without service for 5 days. We all have been calling to get it fixed but we keep getting the run around. They claim there is no complaints in my area but I've made three myself and the neighbors have been reporting no service all week. They tried to tell me to troubleshoot my phone and I asked…
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Text from Verizon
Received a text from 900070001450 saying "Verizon Msg: Because you're a valued customer, don't forget that you're eligible for an exclusive loyalty discount of $25/mo. off of your current Unlimited plan (no plan change is required). Just call 800.922.0204 today to get this limited-time offer." Is this legit?
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Forward to a Euorpean ESim number
Hi, in order to save money on $10 a day roaming, Can I get a say Spanish E-sim and when traveling to Europe and forward my phone to that Spanish number since I can call Spanish cell numbers without cost from the US and receiving a call with that esim number should be a free call no matter where I am in Europe?
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poor service area since 5G start expending
since vz started expending 5g.. following area in yuba city has poor service. Data does not work at all in this area and devices go back between 5g and LTE.. Address: WinCo Foods, Address: 1350 Franklin Rd, Yuba City, CA 95993 500 N Palora Ave, Yuba City, CA 95991 1000 Sutter St, Yuba City, CA 95991 444 Plumas Blvd, Yuba…
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text message offer on $25.00 discount on my plan.
Would like to know if the text message offer i got on my cell phone is legit
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Report Poor Coverage
I have both a Verizon work phone (iPhone 7+) and a personal phone (12 Pro) and have an area of poor coverage that I drive through daily. The area is suburban in nature and is frequently traveled, not to mention, just off the Florida Turnpike. There is no reason for poor service in this area. We have lived in the area for 2…
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Verizon 4G LTE network extender does NOT work with fiber optics. Worked fine with broadband.
Brand new Ver. 4g Net Extender, set up...looks as if it's working, but it will NOT let me be heard by others, or get my voicemails. On newly set up Fiber Optics network, same company...Frontier. People can call me, but then they cannot hear me on my cell phone. A different, but same Verizon, Network Extender worked just…
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Degrating Service
I'm not usually one to complain however, I was so discussed with John at the White Street store in York, I had to say something! A few months back I walked in this same store in consideration for a new phone. The phone I had, I was absolutely in love with and just wasn't ready to give it up yet. While I was there I met…
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Victra retailer Scams
Yesterday we went in and traded in our phones and got the new iPhones. The customer service rep lied about the Verizon promotions so that upgrading would be our best choice that is normal behavior and can be expected. But once we were finalizing our purchase she took out two screen protectors proceeded to put them on and…
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Promotion taken away
I took advantage of the trade-in your old phone for up to $800 towards a new device promotion. I returned the old device in working order as they instructed me to and UPS shows it received, but now I am not only not getting the promotion, but am being charged back for it! When I call, I am on hold forever. 1 hour 43…
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Spam calls and texts have increased exponentially since switching to Verizon
A couple months ago I switched from Sprint to Verizon and immediately the amount of spam calls and texts increased exponentially. I ported my number over so it's not a new phone number. This is unacceptable. I never received spam texts with nefarious links while on Sprint, I get them every other day now. Spam calls were…
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Account Transfers and GFUDP
Wifey and I are looking to merge accounts. I have a very old GF UDP that I MUST keep because I love where there is no other internet. When I do the account transfer to MY ACCT, am I at risk of messing with my UDP?
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Unable to get Verizon to acknowledge receipt of trade in - I have UPS receipt!
I traded in two phones in December. I have both UPS receipts that say "delivered to dock". I verbally have been told by two separate Verizon representatives that the phones were received. I was getting an email saying one phone was not received. That stopped after a telecon with a representative who assured me both phones…
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4 Bars No Internet or Data
Prior to Covid and resuming last Monday I do not have internet or data access at my desk at work even though I have four bars LTE and can get calls and sometimes text messages. Very frustrating! AT&T customers that sit next to me do not have this issue. At first I thought my employer was jamming the signal but if my…
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Horrible Cell Service
I switched to Verizon in December 2022, I live in 77357 zip code and my cell service is horrible at my house. Our brand new IPhones constantly show SOS, dropped calls, breaks up can’t talk in the house. It’s frustrating the amount I pay and can’t even use my phone at my house. AT&T & T-Mobile work perfect here. Why is…
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Declining Cell Service Signal
We are in Summerville SC, zip code 29485. When we moved here 5 years to a growing community, our cell service was outstanding. We, along with many neighbors did complain about service in our homes, which we attributed to our Hardie Plank concrete siding. Verizon was nice enough to provide us with network extenders which…
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Power cell phone service
A few of us have been noticing a lot of dropped calls, and poor service in our town. Zip Code 03034. I loaded a Mobile Signal Finder on my phone is here is the map it came up with. I can't seem to figure out how to load an image into this forum, but it shows poor service throughout the town. Typically -105dBm to -115 dBm.…
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signal droppimg
constantly getting "lost internet connection", even on WIFI-which should never happen. Device of Verizon?
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Phone service shutoff after payment arrangement made
Hi there so i had made an arrangement yesterday and they said thay it wouldnt be shutoff until that day if i didnt make the payment.... um well its shutoff and im very upset! I have screenshots and stuff from the rep themselves andni am very disappointed
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Voivemail Issue
Hi, My husband purchased me a new Iphone back in November/December. My voicemail has not worked properly since purchase. Whenever it goes to Voicemail it says, "Welcome to the message management system. Please enter your mailbox #." Nobody can leave me a message. I am currently searching for a job and this looks very…
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CNAM database
A search of the community for CNAM shows a long-standing problem that is affecting people's businesses including mine. Any of Verizon's customers we call display the wrong caller ID name. We have updated the CNAM databases twice and a lookup shows the proper caller ID name, but Verizon Wireless still sends the wrong caller…