Mobile Plans (Archive)
Transferring $20 messaging bundle to a smartphone
Is there any way at all to transfer my $20 messaging bundle from my flip phone to a smartphone? I don't care what kind of smartphone it is.
International Travel
I have a Droid Maxx on an international plan for a visit to New Zealand. I think the charger is dual voltage so can I use just a plug adapter to charge it? Also, the International Plan only includes 100MB of data. Any idea how much data WAZE uses?
Incoming calls and texts
If someone texts or calls me while I’m out of the country but I don’t answer will I still be charged?
My new Moto Z2 Play does not work. Worked for less than 24 hrs, then stopped.
Bought this phone on Verizon online. I also purchased $40.00 for $20.00 screen protector from local Verizon store. They are the ones who activated phone. It worked fine, I'd say, for less than 24 hrs, maybe longer. Then something appeared on screen & phone was locked. I spoke to agent at Verizon online, for a good while.…
Is calling from St John to Ct. a local call
Is calling from St John to USA a Domestic call?
Why am I being over charged on my Pre-Paid?
It's very hard...or impossible to talk to a service person. Why am I being over charged ? My auto-pay, pre-pay is supposed to be $30 a month. Why am I getting charged $60 +?
broken elipsis jetpack
hello i cannot activate my elipsis jetpack prepaid hot spot ... 2 weeks of ish "data usage unavailable at this time" "cant connect to this network" "device currently suspended" flashes for a moment when i open my verizon account then dissappears to home page could i possibly have a bad device that was returned/refurbished…
Confusion Regarding Travel Pass and Internat'l Monthly Plan
I recently traveled to Spain (and only Spain). As I have on past trips, I set up my phone to use the $40 monthly plan that includes 100 mins talk, 100 text and 100 mb data. When I arrived, I received a text saying that Travel Pass had been activated. No realizing what happened, I continued to use my phone for 6 days. Upon…
Am I charged for calls, text and data before leaving for my trip on the month to month pay as you go international plan
Am I charged for calls, text and data before leaving for my trip on the month to month pay as you go international plan
What do I need to look for in a phone that I'm buying from eBay? I need it to be compatible with the prepaid plan I already have.
I'm looking at getting a Samsung Galaxy S7 hopefully. But there are lots of them out there.. some with different criteria though... such as locked and unlocked. I don't know what that means... I don't want to pay for a phone, get it, and have it not work... that would be bad. I hope someone can offer advice. Thanks.
Private calls to Mexico
why can’t i make calls using the *67 function when calling to Mexico? Any way i can do this?
Account numberit's
I need my account number for my prepaid account but I can't get a representative on the phone its wll automated
Checking voice mail out of the country
Is there any way to check voice mails out of the country without paying a $10. daily charge?
Attempting to activate prepaid no-contract phone
My mom uses a basic flip phone and her current one isn't working well, so I bought a no contract ZTE Cymbal LTE flip phone from Target. I spoke to the electronics employee and he said it should be able to be activated on an existing line. Once I got it home it had directions that included activating the phone if you…
Verizon customer service for prepaid.......[removed]
Verizon customer service for prepaid.....sucks. Getting support is like trying to break a stone with your bare hands. The representatives are full of [removed], transfer my call five times and there was no solution. I had to cut off the line after 54minutes. I need to change to a different provider, any suggestions please?…
Group MMS only works over 4G anymore, not WiFi?
I have a Samsung Galaxy S4 SCHI545PP since October 2016. Excellent smartphone. I use it for work and have tons of apps on it, 2 GB storage free of 16 GB. I was on an unlimited talk/text with 2 GB data plan with 1 GB bonus data for setting up autopay $45 plus tax, about $49 total monthly. I would leave my WiFi on all the…
international usage
Can I use my droid mini charger in Europe without a converter
Cannot call or receive calls on my phone.
I cannot call out or receive calls. When I try to call out, it dials and then radials and then hangs up. I cannot hear a dial tone either. I reset my phone and it did not solve the problem. I used backup asst. to get my contacts last night (112 contacts) and this morning I only had 7 contacts. What happened to those…
New prepaid phone
I was wanting to buy a Moto X unlocked prepaid phone. It doesn't include a Sim card, do I just buy a prepaid bring your own device sim card kit and activate with it. Can I do this and keep my phone number.
Hotel Wifi and and Travel Pass
Going to the Dominican Republic and I already have Travel Pass. I think I can just leave my phone settings as they are and let Travel Pass kick in. But what if I preferred to NOT use Travel Pass for a day to avoid the charges? Can I set my phone to prevent it from working, and still use the hotel Wifi to communicate…
Mexico
If I have unlimited service, will I be charged to send texts or make calls from Mexico?
prepaid account number
I need my prepaid account number. I know...I have already called the prepaid customer service line at least a dozen times and there is no option for that information and there is also no option to speak with a real live human being. I have called my local store and I get redirected to the prepaid csn. Please, can someone…
How does data work on the $10/day international trip planner?
I will be visiting Guam soon and have confirmed through the trip planner that my phone will work there and that with the $10 per day plan I should get unlimited calls/texts but I'm not sure how data would work. Can anyone help me out with this?
How can I find my account number on a prepaid account?
I've tried calling customer service. I've combed through recent threads, since it looks like the website layout has changed. All I need is to get my account number. I've tried calling various numbers but they all lead to prerecorded messages. If it's because it's 10:19 PM US Central time, then that's fine. I can wait til…
International travel and data usage
International travel and data plans/usage is quite confusing. To clear this up, could Verizon representative please look this over and answer questions. It will help many people if these questions are answered. On Samsung S6 there are two settings that affect cellular data: 1) Data Usage: can turn "Mobile Data" on or off…
I can't make or receive calls! HELP
I got a new emergency phone for my daughter and she can't receive any of my calls or texts! It is a Samsung Illusion! Please help!
Prepay account's due date
According to https://www.verizonwireless.com/support/prepaid-plans-and-service-faqs/ "If you're on a monthly prepaid plan and you don't have enough funds in your account to cover the full monthly access fee, you won't be able to use your device until you've paid the full amount of your monthly access fee." My question is,…
International travel
verizon setup my phone for travel to Australia and now it won’t work I have spent a total of 3 hours on the website trying to get my phone working this is so frustrating it now says I have to phone to activate travel plan that I was told was all good to go I would phone but my phone doesn’t work like it should can someone…
Euro Plan?
So, I'm traveling to Italy shortly and want a recommendation on an economical plan while there for a week. I mainly plan to use my phone for checking e-mail, a few texts back to family in the States, and surfing the web on my down time. Anyone?
Sim card
Am I able to swap out the sim card in my IPhone 6 while traveling overseas to Australia?