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Checking voice mail out of the country
Is there any way to check voice mails out of the country without paying a $10. daily charge?
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Attempting to activate prepaid no-contract phone
My mom uses a basic flip phone and her current one isn't working well, so I bought a no contract ZTE Cymbal LTE flip phone from Target. I spoke to the electronics employee and he said it should be able to be activated on an existing line. Once I got it home it had directions that included activating the phone if you…
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Verizon customer service for prepaid.......[removed]
Verizon customer service for prepaid.....sucks. Getting support is like trying to break a stone with your bare hands. The representatives are full of [removed], transfer my call five times and there was no solution. I had to cut off the line after 54minutes. I need to change to a different provider, any suggestions please?…
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Group MMS only works over 4G anymore, not WiFi?
I have a Samsung Galaxy S4 SCHI545PP since October 2016. Excellent smartphone. I use it for work and have tons of apps on it, 2 GB storage free of 16 GB. I was on an unlimited talk/text with 2 GB data plan with 1 GB bonus data for setting up autopay $45 plus tax, about $49 total monthly. I would leave my WiFi on all the…
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international usage
Can I use my droid mini charger in Europe without a converter
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Cannot call or receive calls on my phone.
I cannot call out or receive calls. When I try to call out, it dials and then radials and then hangs up. I cannot hear a dial tone either. I reset my phone and it did not solve the problem. I used backup asst. to get my contacts last night (112 contacts) and this morning I only had 7 contacts. What happened to those…
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New prepaid phone
I was wanting to buy a Moto X unlocked prepaid phone. It doesn't include a Sim card, do I just buy a prepaid bring your own device sim card kit and activate with it. Can I do this and keep my phone number.
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Hotel Wifi and and Travel Pass
Going to the Dominican Republic and I already have Travel Pass. I think I can just leave my phone settings as they are and let Travel Pass kick in. But what if I preferred to NOT use Travel Pass for a day to avoid the charges? Can I set my phone to prevent it from working, and still use the hotel Wifi to communicate…
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Mexico
If I have unlimited service, will I be charged to send texts or make calls from Mexico?
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prepaid account number
I need my prepaid account number. I know...I have already called the prepaid customer service line at least a dozen times and there is no option for that information and there is also no option to speak with a real live human being. I have called my local store and I get redirected to the prepaid csn. Please, can someone…
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How does data work on the $10/day international trip planner?
I will be visiting Guam soon and have confirmed through the trip planner that my phone will work there and that with the $10 per day plan I should get unlimited calls/texts but I'm not sure how data would work. Can anyone help me out with this?
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How can I find my account number on a prepaid account?
I've tried calling customer service. I've combed through recent threads, since it looks like the website layout has changed. All I need is to get my account number. I've tried calling various numbers but they all lead to prerecorded messages. If it's because it's 10:19 PM US Central time, then that's fine. I can wait til…
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International travel and data usage
International travel and data plans/usage is quite confusing. To clear this up, could Verizon representative please look this over and answer questions. It will help many people if these questions are answered. On Samsung S6 there are two settings that affect cellular data: 1) Data Usage: can turn "Mobile Data" on or off…
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I can't make or receive calls! HELP
I got a new emergency phone for my daughter and she can't receive any of my calls or texts! It is a Samsung Illusion! Please help!
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Prepay account's due date
According to https://www.verizonwireless.com/support/prepaid-plans-and-service-faqs/ "If you're on a monthly prepaid plan and you don't have enough funds in your account to cover the full monthly access fee, you won't be able to use your device until you've paid the full amount of your monthly access fee." My question is,…
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International travel
verizon setup my phone for travel to Australia and now it won’t work I have spent a total of 3 hours on the website trying to get my phone working this is so frustrating it now says I have to phone to activate travel plan that I was told was all good to go I would phone but my phone doesn’t work like it should can someone…
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Euro Plan?
So, I'm traveling to Italy shortly and want a recommendation on an economical plan while there for a week. I mainly plan to use my phone for checking e-mail, a few texts back to family in the States, and surfing the web on my down time. Anyone?
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Sim card
Am I able to swap out the sim card in my IPhone 6 while traveling overseas to Australia?
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iPhone 8 in Ireland/Northern Ireland
I will be using my iPhone 8 within the countries of Ireland and Northern Ireland only, no calling the states. I will be contacting other family members, on their iPhones, within the same countries. Are the phones unlocked already and all I need to do is choose my travel package from Verizon and buy/install a new sim card…
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Travel Pass / wifi only / Costa Rica / still getting charged $10 day
iphone 6, Airplane Mode, using local wifi. Still getting charged $10 a day Travel Pass. This is in Costa Rica, and happened last year as well. Same setup, did not get charged on recent trips to Japan and Argentina. Using web browser, email, and texting to another iphone user. ???
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Moto 5g Plus use on Panama Canal cruise
Since Verizon doesn't support my Moto G5s plus phone for international calls, can I simply buy and switch out a prepaid international SIM card?
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Switch to Family Prepaid
I plan to move my family from Page Plus to Verizon Prepaid but have several questions and have not had much luck finding complete answers online, at store or with a live chat. I have 5 lines all are iPhone 6 or 6s active on Page Plus (Verizon MVNO) Want to do the Verizon Prepaid family plans 1. All lines have different…
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Pre-paid plan expires. What next?
My pre-paid plan expires soon. Next steps to leave the phone inactive for several months?
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Is there a data cap or throttle limit on the prepaid unlimited plan?
On the prepaid plan page it only states the $80 plan is unlimited and video will stream at 480p but it doesn't mention a throttle limit of 22GB per month. Actually it states the same on both the $80 per month post paid and prepaid plans. The $90 beyond unlimited post paid plan states there is a 22GB limit before numbers…
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$10/day international calling plan
With the $10/day plan for Spain and Italy, should I make as many calls/text as possible in one day? Am I charged $10 even if someone calls me?
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assuming I buy a plan will my 5s work in costa rica?
assuming I buy a plan will my 5s work in costa rica?
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any difference between prepaid plan and regular verizon plan
any difference between prepaid plan verses regular monthly Verizon plan.
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Traveling to Europe. Looking at the Prepaid International plan.
Currently, do not have a smartphone but looking to purchase either a Samsung or iPhone. How do I purchase the prepaid international plan and other than the access fee of $15 what other cost is involved (.50 per text message & .69 per call). Also, do I need to purchase a international SIM card and where do I buy it? What…
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Does the month option correspond with the billing cycle?
Does the $40/month travel option correspond with my billing cycle? Or, does the one month "clock" start the date I add the option? My 15 days of travel will span two billing cycles.
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what are my options for traveling in Europe (Italy, Switzerland) with iPhone 5s and 6s?
what are my options for traveling in Europe (Italy, Switzerland) with iPhone 5s and 6s?