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Change prepaid plan or smart phone first?
I went to my local Verizon store and didn't get much help there. So here goes. I want a new HTC 526 phone and also upgrade my plan to the $60 a month prepaid plan and keep my same account. Should I upgrade my plan first or my new phone first? Will my account balance lose any money? Any extra data purchased from my previous…
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Insufficient fund for message delivery
I was trying to get a verification code from the shopping website, but the text message said Insufficient fund for message delivery. Now I am using monthly ALLSET prepaid plan, unlimited text and talk. I just want to why it happened. The fund refill date is every 16th each month. Thanks.
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How does the $10 a day TravelPass work?
I am traveling to Guatemala on Sunday. I will not need to use my phone every day, but I want to be able to use it certain days to call family incase there is no WIFI.
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Switched Verizon to prepaid /older account
I paid $350.problem with data speed /data unlimited [Subject line edited]
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Is it possible to recover "insufficient funds" texts?
Im late on my bill that I plan on paying tomorrow but I have several text that people have sent that currently can't read. Is it possible to recover them after I've paid my bill?
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Can you use a device payment plan with a prepaid service?
Can you use the Edge plan with a prepaid service plan?
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Adding a mobile number.
How to add an old mobile number to a device on my account?
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Block Text message
How do you Block Text messages on a prepaid plan?? I was able to do it on my s5 but I am having trouble doing it on the s6.
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Can I activate a Galaxy S7 on a prepaid plan?
Can I buy an s7 and use it as a prepaid phone
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Can I use my mobile hotspot overseas?
I plan to purchase a monthly international plan (quoted $40) for an upcoming trip to China. I'm fine with the text, voice, and data usage; however, I'm wondering if I can use my hotspot while I'm there. If so, is there a separate charge for that?
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Why am I being told my service will be up at the end of the month?
I use the Verizon Refill cards and I just used one that has a $100 for 365 days option. I paid for it and received the text acknowledging my $100 purchase, a few minutes later I got a text reminding me that my service will run out next month. Has anyone else had this problem, is the one month reminder just an automatic…
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Add-on data plan not activating
I recently added 3 GBs of data for $20 to my prepaid monthly account for my iPhone 4. I received a confirmation text from Verizon saying that the data has been activated but it has not yet. My account balances are up to date so it is now a money issue. Why hasn't it been activated yet?
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Why can't I activate prepaid voice on my iPhone 6?
I badly want to be a Verizon customer but I cannot get my new Verizon prepaid service up and running. Verizon staff were able to help get the LTE data up and running, but voice never works on the non-Verizon iPhone 6 (model A1586, unlocked) that I brought. Made four visits to the Market St. Verizon Wireless store in San…
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with the international travel plan is the first date based on the home country or the country traveling to?
When traveling to Italy, I am trying to figure out if the first date of the international month to month travel plan starts based on the date of the home country or the country traveling to.
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Will I have to pay extra to switch from a 4G to a 3G device?
I have a iPhone 4S and I don't know how I can transfer my 4G LTE over to the over t without paying as much as I do with my 4G LTE how can you guys help me
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What number can people contact me at when I am traveling internationally?
I will be traveling internationally and plan to use Travel Pass. I need to leave a number for people who may need to contact me while I am traveling. What number do I tell them to dial? Do they need to know the number of the country I am in?
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When using the international travel plan, do I get charged for days I do not use it?
charges for international travel plans are determined how?
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Why is data not working for my new prepaid phone?
I activated a new prepaid phone, 45$ for a 2gb plan, and then even added 3gb on top of it. everything works fine, texts or calls, but no data works. the 4g symbol is greyed out and unless i connect to wifi i have no network [Subject line has been edited]
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Will I be charged for data if I use TravelPass over wi-fi?
If I use a travel pass in Canada when Wi-Fi is available am I still charged for data?
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How much would a one time call to England cost?
i am still unable to ascertain rates for an one-tim call to England despite signing in and using the online tools. Any suggestions?
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Do I need to purchase service for visiting Victoria, BC Canada?
Do I need to purchase additional service for the month when I am going to visit Canada for a short period (less than 2 weeks)?
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How do I transfer my payment?
My previous phone was unable to turn on, I had automatic payments set up for it and it renewed my pre-pay this morning. I bought and activated my new phone today but I am unable to transfer what I just paid a few hours ago, and it wants me to purchase another card at the same price. Help!
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Can I transfer my basic phone $15 monthly pre-paid plan to a new Galaxy S7 Edge and add a data plan?
Can I transfer my basic phone $15 monthly pre-paid plan (with $445 carry-over voice-only minutes balance) to a new Galaxy S7 Edge and added a data plan, that is,without loosing my $455?
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Prepaid billing date changes
I added funds to my account 10 days earlier than my due date last month. Now, I'm getting texts that state I need to add funds to my account by the end of today. When I view the account online it still reflects that my plan expires on the 16th. It seems like I did this once before and I was still able to use my phone until…
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Can I get service on my trip to Mexico?
I am going to Mexico for one week. Can I get coverage or just one week while down there?
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my prepaid lg optimus zone 2 keeps freezing on lg logo and wont,let me factory reset or run on,safe mode please help
I,got this phone a couple months ago and it started freezing up on me then it just wont go further then the lg logo And it won't let me factory reset the phone. ones it says its doing,it it shuts down again freezes on lg logo again please help
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When I receive my new phone can I keep my current phone number?
I just bought a Samsung Galaxy Note 5. In order to get it, I had to choose to get a new phone number, instead of keeping my current number. When I receive my phone, the representative told me that I can call in to keep my current number. Or can I do it upon activation? How does that work? I don't want a new phone number. I…
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Can't dial out when roaming.
My prepaid plan says I have domestic roaming. I can receive calls when roaming, but cannot dial them because I never get the "double-dial" voice prompt. Dialing used to work, how do I fix this?
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How do I see how much more time I have?
I have the LG optimus zone 3 prepaid....can you tell me if there is a way to to see how much time I have left before I must buy another monthly plan/card thing and post that date on the homescreen....I had a Net 10 ghetto phone before and even it had this feature...at least tell me there is a way to press # something and…
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Do I need an international plan?
We are traveling to the British Virgin Islands and the boat we'll be on has wifi. Will I be able to text and use FaceTime without an international plan? I don't want to rack up a huge bill!