Mobile Plans (Archive)
Domestic Roaming ALLSET Plan
I have an ALLSET 45$ prepaid data plan with a galaxy4. I am on a trip in the US and I am roaming. The zip code of the place I am visiting is 28434. There is a solid triangle in my notification bar.If I make a call or text while roaming here, will I be charged? If I connect to wifi while roaming will I be charged roaming…
VZW Free Messages?
I'm on the Allset automatic payment program. Why in the world must I be notified at 4 in the morning that my plan has been renewed for another month? In September I got a reminder text at 1:55 AM that my plan would renew and a couple days later, at 4:22 AM, I got a text that my plan had been renewed. Earlier this week, I…
can I make my Doid Ultra a prepaid phone if it takes a nano sim?
So the droid ultra takes a nano sim and im wondering if I can convert it to the prepaid.
Why Pay $70.00 a month just to be called a liar and still no justice?
I have been with Verizon for years and I have had the same number the whole time. I have had to switch phones 3 times because they stopped working. I have had unlimited Data all these years. Two weeks ago my phone witch was an Android Smartphone just stop working so I took it a Verizon Store and they said the phone was…
Prepaid problems.
So, today, I needed to add a bridge data package to my prepaid plan. I couldn't get it to work on the website, so I had a Verizon live chat representative add it for me. Everything was all fine and good until I needed to make a call about an hour later, and got a "Message HO-1." Basically, I can't send or receive calls or…
Is there a way to get Payment History on a Prepaid account?
I am able to submit for reimbursement of my phone costs through work, but I need proof of payment/bill/receipt in some fashion. Where would I get this information? I am set up for autopay.
can i buy and use off ebay a Motorola Droid Razr Maxx XT912M 4G LTE 16GB on a prepaid plan?
I have a Samsung illusion 3g prepaid plan and want to upgrade phones and stay on prepaid
Photos to where?
So, now that Pix Place is gone and everything's in the Cloud, what do I do with the photos on my phone since I'm ineligible for a Cloud account as a prepaid account? Is there a way to get them to my computer?
Prepay account not eligible to donate?
I have made donation to different charities in the past using my prepaid phone. It seems Verizon has a new policy making prepaid phone ineligible for mobile donation. My billing zipcode was rejected even though it was the correct one to send in for confirmation of the donation. 1. I would like to confirm this as a new…
Can I use my At&t Samsung Galaxy S4 Active with a Verizon Prepaid Plan?
Can I use my At&t Samsung Galaxy S4 Active with a Verizon Prepaid Plan?
phone swap and extra cost
Swapped phones on prepaid and had to add money on account even tho I am on autopay and had two weeks left on the last cycle :smileysad:
iPhone 6 on ALLSET plan?
Is the iPhone 6 authorized to be activated on a Verizon Pre-Paid ALLSET plan? I have received conflicting answers during recent discussions with a on-the-phone Customer Service rep, from on-line Chat Support sessions, and from in-store Verizon sales personnel. What is the ruling, and can I obtain a copy of the ruling to…
Pre-Paid plan coverage vs Post-Paid plan coverage.
Does the Verizon Pre-Paid plan voice/data coverage use the same areas as the Post-Paid plans voice/data coverage, or does the pre-paid plan exclude coverage normally provided through partner network sharing agreements?
Why is Verizon having issues with activating prepaid accounts since 10/5?
I have been without a phone since Thursday (it is now Saturday night) because I purchased a new phone and when they went to activate it, they deactivated my old phone. This was before the agent realized that they could not activate any new prepaid phones. This has been an issue since they began an upgrade on 10/4 and was…
Moto G 1st Gen Plan Issues
So i bought the moto g prepaid to start up my prepaid acount and i bought my husband one too. I ended up losing mine and his won't transfer to mine. It asks me to change my plan and I'll lose my Extra data so i don't know what to do because I don't have a devicr or money for a new one
Back up for me
Finally at 12:01am Monday 13 2014 this morning I programed my phone and the prepaid system is up and gave me 1gb data for using up my data to call out. Next time hope the'll keep us in mind and let us know when the system gets back up and running. Txs Verizon for the extra data I used to call out wit my calling app and my…
Why didn't I receive extra data?
I'm on the "allset plan" prepaid plan with 500mb of data. I was told if I sign up for autopay that I would receive an extra 500mb per month. I did not receive the extra data this month. What happened?
Does anyone ever get a human being when calling prepaid support at 888-294-6804?an stay on the line, but it just keeps repeating the menu options and eventually hangs up on me. That is really irrita
Does anyone ever get a human being when calling prepaid support at 888-294-6804? It tells me call volumes are higher then normal and I can stay on the line, but it just keeps repeating the menu options and eventually hangs up on me. That is really irritating!! I'd at least like the option to wait on hold. I guess I should…
Need answers...
Had verizon for a while and loving it but since the system upgrade Sat Oct 4 2014. still nothing customer service said be ready by tues now its thurs Oct 9 2014 I have google voice but will use up data and being on unlimited talk text means have to use most my data to talk to my family in texas, and when keep calling…
We would all like to know when our PrePaid services are going to be back up??
I have sat on the phone for 1-1/2 hrs this week listening to all about the services that Verizon offers and the dull drum music while on hold but yet not been able to get through. Finally called the local store for them to tell me that the prepaid services were down. Well this started Monday, Oct. 6 and it is now Thursday,…
WEB ACCESS PROBLEM
Directly after making a payment on my Prepaid account for unlimited talk, text & web, I no longer have access to the web. It gets me to a page that tells me I will be charged $.99 for a 24 hour period. There does NOT seem to be anything anyone can do and NO information from customer service has done anything. The tech…
Does data get used when sending picture messages?
I am just wondering, I have the $45 plan on my 4G device and it shows that I have unlimited talk, text, and pics and 500mb of data (1gb as I am on auto pay) when I send a pic does it use my data to send? Meaning, will my data be depleted when sending pictures?
System down?
It's Friday 10/10/2014 10:22am still nothing here cant call out or text since Sat. Oct, 9, 2014 , calling customer service giving me the runaround anyone out there have there prepaid phone yet working after the system shutdown now???????????
old prepaid cell giving to friend
What do i need to do when i want to give my old prepaid cell phone to a friend how do they hook it up.
Prepaid data system down
I can't access data on my plan for three days and nobody at Verizon knows anything. #thirdworldcompany.Nobody sends a text saying sorry system is down, nothing.
We bought a new prepaid phone on 10/5/14 at a Verizon store had an existing phone number transfered and the phone can not be activate. When will the system be updated? We have lost 2 days of service.
We bought a new prepaid phone on 10/5/14 at a Verizon store. Had an existing phone number transfered and the phone can not be activatde. When will the system be updated? We have lost 2 days of service and now cannot use the original phone due to moving service to Verizon.
I was charged for activating a new prepaid number, but still be told the number is not activated. I even don't know where to call to ask for refund because everytime I call a representive they will transfer me to another, and keep waitiing without re
The customer service is a nightmare`
How come I cant get a human being on the phone to help me? How come I have been hung up on everytime I call customer service? Im losing my patience.
I don't mind waiting on the phone when I have a problem. Being hung up on/ having my phone call dropped though makes me lose my patience. I'm seriously thinking about giving up on Verizon and trying another service provider.
How do I make a payment online to recharge my phone
I need to make a payment and charge my account with 45 dollars as per the plan that I have... how can I do it... online or over the phone ?
Bought a new phone came with a new number
I recently bought a new pre-paid lg g2, and it came with a new number. However i would like to transfer my old number to this phone. Is there anyway to do this, no one has been able to help me? Please help thanks!