Protection & Security
Digital security
Notification bubble keeps coming on. But doesn't show warning. I don't have any identity filled in. I have no WIFI I run data only. Recommended to add other devices I have none. I get 1, 2, 3 warnings. Why???
Security compromised?
Noticed there's now esim info listed under sim when viewing about phone info plus esim apps on my phone when I never requested an esim nor did I download any apps. Also multi control app has changed from factory settings and will no longer allow me to un-install. Had this phone for about a year maybe. My old phone got…
The screen protector
This phone had the liquid screen protector put on it when I got the phone.....the phone is the Samsung Ultra 22.....the screen is cracked on the front and back of the phone ...donunsn wondering about the warranty on the screen protector.....
Parent controls on select phones
We have two children who needs to be monitored, but my wife, I or 2 others don't. Can you select which phones get monitored rather than all verses none.
Asurion website not loading
Hello, I’m at a last resort here, I’m currently in Japan and had my iPhone 13 Pro Max in my pocket when I fell in a river. I am trying to claim it on the Asurion website but every time I try to start a claim the “deviceprotection.phoneclaim .com” page won’t load. I’m currently just stuck to using ,my iPad on WiFi for…
Digital secure software
I have this digital security software notification lock up on my phone that I can't seem to clear. If you don't want to upgrade and you want to keep the basic it tells you to choose not now which I did however it won't clear off the screen. It's super annoying. Didn't know if anyone else had this issue and if you did can…
Security
Do I need to buy Identity theft if I already have digital secure
Trouble logging into my account on PC as I don't have access to my phone.
As the title says I can't log into my account as the 2 step factor sending code to my phone that I have no access to. I needed to make changes and change the account owner/manager but i need to be able to log into my account to do that. Please help.
Verizon call filter won’t authenicate
I reloaded, turned off phone, nothing works. Help!
Broken Phone and Two Factor Authentication
My phone is broken and I can't get into my account because of the two-step verification. Please help.
Parental controls
Can I turn off a child's phone in the parental controls app?
Email
I just got a email saying my email was up dated and I didn't update anything
My Asurion experience......so far
Asurion claim experience…..so far I have a Samsung Galaxy 22 Ultra. I cracked my screen on February 26, 2024. This has been my Asurion Claim experience. Day 1 (2/26/2024) I logged in to my Verizon account to check my device protection coverage and file a claim. I was reminded that a screen replacement would be $0 out of…
LG G7 fingerprint not working
I can't add my fingerprint biometrics, can you please help me with that.
Need to speak to a live agent asap - security issue
Need someone from Verizon to contact me on my non Verizon phone number immediately. I do not have access to my Verizon phone and need to speak to a rep asap. Please message me as soon as possible
Verizon Smart Family
Im debating on getting this service. For texts, can I view my child's texts from other apps like tol Tok or FB messenger or just the default texting app?