Samsung Archives
s24+ MMS messages not sending or taking forever to send
MMS Messages on my s24+ either wont send or take forever to send. My wife and I have been having this issue for a few months. Every few MMS messages will result in the message either not being sent or take forever (40-80 minutes) to send. The errors happen randomly (some from just a simple text, some from a photo, some…
Can't use Verizon features (video calling/RCS) with Unlocked S24 Ultra
Has anyone gotten any useful feedback? I recently purchased a 1 TB S24 Ultra, and I am unable to use the video chat feature, can't see read receipts or if messages were delivered. I am super annoyed!! I was told by a rep a local Verizon store during the pre-order promotion I would have to purchase my phone from Samsung to…
MMS Texting Issues
I am so very very tired of this problem and waiting for Verizon to fix it. This has been an ongoing problem for many many years, and its ridiculous. This has occurred in the last 3-4 phones I have had, I believe S7 though, now, brand new S10e If too many MMS messages get sent (and received??), either group or picture, in…
Verizon app wont update
For almost a year now I've been unable to update the verizon app. When I open the app it says I have to do an update, click to go to the Google store, click update then it says it can't update. This is beyond frustrating at this point because many times when I'm trying to do something on the site (since I can't use the…
Smart Family not blocking a block phone number
Hi, We need some help. We have block some phone numbers on my daughter's phone and she is still able to make and receive calls from those numbers. I have an IPhone 7 and she has a 12. I have deleted and reinstalled the parent app. the companion app says it's paired. Seems to be happening since the upgrade. thanks
5g
How do I turn off 5g on samsung A23+? It causes issues.
Blocked call going to voice mail
Ok, so to stop this from happening I need to fork out an extra $5 a month to Verizon because they partner with third party services for the voice mail component, or $60 a year. I am already paying ~$150 a month, or ~$1,800 a year, for my Verizon plan. Not my choice to have this third party vendor for my voice mail, which…
One UI 6.1 for the Verizon Galaxy S21 Ultra
Hello, I am wondering if the Verizon Galaxy S21 Ultra will receive the upcoming One UI 6.1 update in March 2024 (System Update 45), I know this might have been asked many times but Samsung isn't too good for having input for upcoming updates like One UI 6.1, whether they communicated to Verizon about it yet, as the carrier…
No Verizon Video Calling
Always have video calls with my mom who uses an S21 plus (one model year newer so can't imagine how I could get an update removing this feature and she continues to have it. Just used video call feature last week now its gone. The option to turn it on is no longer in the phone settings menu and only gives the option to…
S24+ Pre-order rejected after being corrected twice and local store won't help
I signed up for the S24+ (Onyx black) pre-order with no-charge upgrade to 512GB. I later find the shipping address is wrong -- it was truncated . Using online support I attempt to correct the shipping address, but the system does not allow me to do so. I connect to the online support chat service and inform the agent of…
S22 Motion photo gone after One UI update
After recent update on my Galaxy S22 ultra to One UI, I am unable to use motion photo. The icon is on, but no motion photos are taken. The photos taken are blurry and it seems the lighting is never right. What is going on. My expensive phone with supposedly the best camera is useless during the holidays. It seems that…
Connectivity issues
I have a Google Pixel 7 Pro, and have been having connectivity issues the last three weeks, with low service bars. I've tried rebooting and no updates are available. When I do the device health check, it tells me that there is a connectivity issue. When I click it I get a screen that tells me "your phone could be on a…
Where is the setting to receive an audible notification that you've received a voicemail, please?
Is it possible to set an audible notification that your phone has a recent or an unanswered voicemail pending?
Odd icon
Hey all Thought I'd try this forum since Verizon store tech help couldn't assist... With only this 1 number which I call often sometimes this odd green icon appears. Anyone know what it is? And sometimes this same number does not show up in my recent or missed calls. Any help appreciated!
Connectivity Samsung devices
Hello and good morning. After trying the Wi-Fi calling consistently on I am not happy with what's consistently on I am not happy with what's going on I'm still having the exact same issues and same with my husband I don't know if it is our phones or Verizon or the service I have updated everything with spectrum including…
phone cuts out
Does anyone have issues with Samsung S10 lately, like late 2023 into 2024... as far as it cutting out for short durations while on a call? this is annoying. Not sure why it does this all of a sudden. i am usually on wifi but switched to the verizon network and still had some issues with other person not hearing me. Also,…
Android 14
Why is it taking Verizon so long to release Android 14 UI6 for Samsung S23 Ultra?
signal strength - S10
Ok, so this is about the S10, but verizon did not have that choice here for subtopic. Only to s9? weird. So, my question is...does the SIM card help signal strength?? i sometimes am on calls and the other person loses my audio until i walk to another room. I get between -107 and -115 db or whatever. and a 99ASU. i am on…
How to I.D. the numbers with #DATA - Data Used
I noticed my wife (who is the primary account holder on our Verizon account) has two options to select when checking #DATA - Data Used. The first option is titled Home #(with 4 digits following it). Is this 4 digit # an assigned number, something asco. with our account#? The second option is titled Other with 3 digits…
Cannot Activate S20Ultra on Google Fi
When I try activating Verizon S20 Ultra on Google Fi, getting error that I cannot activate on other carrier at this time. Its about 3 yrs old phone. What could be the reason. It seems liked its locked to verizon. Should be unlocked. Dont know what is going on.
Visual voicemail failed in change from Galaxy S9 to Galaxy S21
Just moved my wife's number from Samsung Galaxy S9 to Galaxy S21. Visual Voicemail on old device auto-saved old messages, and had a capacity of 40 messages. New phone seems confused - (1)Says she has space for only 7 more messages when there are only 3 on it. (2)Some of voicemails in her inbox are from the old phone. (3)No…
S24 cant activate - wont let me pick a plan
So I broke my phone a few weeks ago at work , screen got all smashed up. So rather than use the insurance , I opted for a new phone as it was time. SO I try to go online to order a new one - log into my verizon, only to have a verification code sent to the broken phone . Fine I call verizon from another family members…
Sales agreement
How do I find the retail sales agreement I am suppose to sign
Not receiving text messages on Message+ app
I have a Galaxy S20 FE 5G. As of a day or two ago I stopped receiving text message. I can send (and they are received by others), but I do not receive any messages. I have restarted my phone, cleared cache for the app, cleared data from the app, forced stop of the app, checked for app updates from the Google Play Store -…
Ordered a new S24 Ultra (Verizon) through Samsung Shop. Traded in my S23+ (sent to Samsung)...Credit not appearing in Verizon Bill.
Through the Samsung shop, I purchased an S24 Ultra. During the checkout process, I was asked to log into my Verizon account. I confirmed through my verizon account which phone i would be trading in. This was my s23+ (paid off completely). I received the s24 Ultra, and received instructions on how to send in my s23+. I…
One UI 6.1, Galaxy S21 Ultra
I am wondering when the Verizon Galaxy S21 Ultra will receive the One UI 6.1 update. Whether it'll come with System Update 44 or System Update 45. As it is expected to release in Q1 2024, I wonder what month it'll also release in, so I can expect and prepare for it.
SO angry with Verizon and Samsung
I am BEYOND angry at Verizon AND Samsung right now. I traded in my Samsung S9 (worst mistake ever!) back in December for an S20. Immediately upon setting up the phone it began to glitch if I used two apps at once, which was never an issue with my S9. The screen constantly freezes and vibrates. I have been in contact with…
Does my phone use an eSIM?
Does my Samsung Galaxy S22 phone have an eSIM? I don't believe so - there is a SIM card in the slot. However, the settings are not clear in the SIM manager. I have one SIM and it is labeled "SIM 1". We are traveling to Korea (emergency) on Sunday and have purchased a local SIM card with a data plan. However, there is a new…
Phone's never delivered
Please explain I have a bill no phones arrived
Server does not support authentication - Can't send email via Comcast email account on Samsung email app
I have a Samsung S23 and using the Samsung email app. I have a AOL, Gmail and Comcast email accounts set up on the app (or had). The AOL and Gmail accounts work properly but I cannot send email from my Comcast email account. It says the email will be sent when I'm connected to the server the next time. My Comcast email…