Samsung
How many days does it take for delivery of a new phone
How many days does it take for delivery of a new phone?
Mobile hotspot asks for subscription
Galaxy s20+, I'm on the Play Unlimited plan with hotspot. Every time I try to use it, I get the following message. "To use mobile hotspot, you'll need to subscribe to Mobile Hotspot Service. To subscribe to Mobile Hotspot, visit My Verizon or call Customer Service." It works on the other number on my account. I have called…
Tried to redeem home offer but item is out of stock
When I added home internet to my existing mobile service, there was an offer to redeem a free Galaxy Chromebook Go 14" LTE, 32GB valued at $349.99. Today is the first day of my redemption period. When I tried to redeem the offer, I received a message that the item was out of stock. The message indicated that I could select…
Mobile data not working, can't make phone calls unless connected to wireless
My Samsung S8 mobile data (5g) isn't working, and hasnt been working since at least 10am today. I'm not sure when this actually started though. The other people, on the same plan and in the same household, have their mobile data working just fine. I've restarted my phone, I've reset all of my network settings, I turned…
unable to send some emails on Samsung S24 ultra from charter email
I am able to receive emails, but not able to send some emails. Issues with sending emails I generated from my phone and replying to some emails from my phone. There are no issues with this on my laptop. Again it is not all emails, just some. Tried clearing cache and data, uninstalling charter email on Samsung mail and…
Voice mail not working
I'm paying for visual voicemail and it just stopped working , I don't know how to fix it. Help please!!!!
Can't have my Note 10+5G unlocked after a few months
I have had the same issue unlocking my Note 10+5G. I popped into a Verizon store and the tech I spoke to said my phone can one ever be used on Verizon. Any thoughts/suggestions/ words of wisdom?
Galaxy s23
My s23 will not ring through my earbuds no matter what I do. I have checked all the settings & I can't find anything wrong with them.
How do I replace Visual Voicemail?
@SynthpopAddict Visual Voicemail (basic version) has never worked consistently well. I would like to replace it. After speaking with a Verizon tech rep (who was brilliant) she recommended YOU MAIL from the Play Store. Can this be done without totally messing up the phone? Visual Voicemail cannot be uninstalled or disabled.…
Stuck on Sim Activation page for Samsung SM-A037U Wifi only
Hello. I am trying to us my Samsung A03s as a wifi only phone. However I am stuck on the SIM Activation screen. How to I get past it to connect to wifi?
Network Locked
I have a Samsung Galaxy A53 model number SM-A536V. It is locked to verizon Network and i want to use another carrier, and i can't get a representee to get the lock removed, they've said after 2 months it would be removed and this phone is way past the 2 month mark. Verizon Rep's keep giving me the run-a-round. I have been…
Messages app not showing sender or preview on lock screen
Hello, I have a Samsung Galaxy S22. I recently uninstalled/reinstalled the Verizon Messages app (wanted to test Google Messages, but liked the Verizon better). It used to be that with Verizon Messages, if I received a text it would pop up with who the text was from on my lock screen and if I pulled down I could preview the…
unlocked S24 ultra NOT picking up my 5G coverage only 4G
I received my S24 Ultra from Samsung just as I did with my S21 plus 3 years ago, and it's not picking up my 5G coverage, only 4GLTE. My S21 plus was getting 5G just fine and with all of the help from #Verizon , they weren't able to figure out why. They even put me on ESim and on their end they see that I am getting 5G but…
Account manager
Please put me back as the account manager. I moved and pay all the bills at zip code 87114
Power outage no cell service
I have an iPhone 12 using 16.6. The last 2 storms we have lost power and I have no service on my phone. Can’t call, text, browse or anything. My zip code is 49525. Cell towers are near. My husband’s Samsung is the same way. This is unsafe. Tornado sirens were going off and I had no way of knowing what or where bad weather…
how do i back up messeages in verizon message plus app?
how do i back up messeages in verizon message plus app?
Not receiving call unles VPN is disabled. How does one resolve VPN issue?
#ProtonVPN #Phone not ringing unless VPN is disabled
New Device Activation
I purchase two new devices for two new added lines on my account. After over 2 hours and multiple chats....my devices still are not activated. Of course the agent left the issue unresolved at 5 minutes before closing time. The devices don't even show in my account to try to activate on my own. Trying to find a resolution…
Random Photos
Does anyone have random photos you didn't take show up in your recent folder? Not sure if it is a Verizon thing or a Google backup issue. I even have a video of their lunch at a cafe. If I can see theirs, can they see mine?
Line isn't eligible for account manager access
I was trying to request account management access on a line where I am an account member. However, when I try to do it, it says "your line isn't eligible for account manager access." Is there anything I or the account owner can do to try to fix this? Is there a reason my line wouldn't be eligible?
Phone call timeout SAMSUNG S23 ULTRA
When using my Samsung S23 Ultra on speaker phone for phone calls the screen times out about every 10 seconds and I need to push the power button to restore the screen. How do I change this? Any help is appreciated. TIA Cal
Mysterious Settings Access on Samsung A14 5G
Some time ago a community member posted an issue with Visual Voicemail not giving notifications of received voicemails. The solution required swiping down twice on the home screen and then accessing a long list of app settings. It is not the same as the Settings icon. I was having the same issue so I reproduced the…
Fix for Samsung S22 losing internet connection
There is an ongoing big discussion on Samsung S22s losing internet connection which I came across a fix for and posted in that thread. But with the current forum architecture making what amounts to sub-threads within a thread, it got "buried" there. So as a PSA, here's my post in a separate thread for those who are having…
group chats not sending on Samsung S22
S22 takes hours, 1 to 10, to send group text. Can receive group text immediately. No issues with single persons text. Any help would be great. I have been to 2 different Verizon employees at a Verizon store. 2 different opinions but neither helped.
In app sounds ans notifications not working on s23 ultra
Some apps will only play the default verizon sound and not the notification sound that came with the app. For example the fox news alert in the app does not play. Instead plays the verizon default sound. I don't like this because i can't distinguish one app from a another. I followed ll the troubleshooting steps I could…
is it the Verizon SIM, Verizon firmware or Verizon network that blocks Samsung call & text on other devices on Verizon?
I can find the feature in settings under connected devices on my Verizon galaxy tabs8+ and z fold 5 but it only works over wifi. When i get in the truck and no longer connected to home wifi it goes to call ended immediately when I try to call from tablet. texts not a problem. Same result hot spotting ether direction from…
Call and Text on other devices Verizon
I have already spoke to Verizon and Samsung support. I would like to see if anyone can confirm what Samsung support says from experience. I am very experienced in Cellular technology and have worked in tech for 37 years. I am an old geek, 73. I am very well red and experienced in connected devices on verizon and the…
Replacement phone damaged
I mailed in both of my replacement phones. I took a picture of the box and send it in. And out of nowhere, my bill was very high, and so I called and was told that my replacement phone came damage, when it was not damaged at all when I returned it. I’ve never received an email about a picture of the phone. But was told to…
Message from 899000
I keep getting these messages from 899000 asking me to verify my Verizon Business Account. I was afraid to block the number because I thought at first that maybe Verizon was trying to get a hold of me. Then & after I looked up that the 8999000 was I realized that got a hold of my Verizon Business account. I tried calling…
How to stop newzflames.com from opening
I have popups turned off, but now the news screen opens and it's blank. How do I turn off the news screen?