-
YouTube TV
How does YouTube TV work if getting it bundled with 1G internet? We have a tech coming out next week to install but since YouTube TV is streamed, do I have to wait for the tech or can I log directly into YouTube? When I tried that, it only allowed me to watch a 20 minute preview despite using the same email address that is…
-
Fios Mobil App
Trying to setup Fios Mobil app on a new Firestick and getting the following message - 'No Streaming Device connection detected'. How do I resolve this? Thanks.
-
Shut off volume words when changing volume
When I raise or lower the tv volume with my remote up and down arrows, a a speaking voice also says what the volume number is. How do I shut that off?
-
VMS1100 and eSATA is Verizon blocking its use?
I just upgraded to a VMS1100 STB. Looks like it does not recognize my eSATA which worked with my older STB (some kind of Cisco, maybe Cisco 435). There's an eSATA port on the back and I found a manual online which says the box will support it. I go into the diagnostics on the box and it sees it... but apparently Verizon…
-
Latest equipment : the guide
Just updated to the latest equipment after 15 years on Fios. What’s missing in the new guide is a flip by favorites. The old guide did this but the new equipment doesn’t allow it. It means I have to set the filter to favorites and the always use the guide to navigate to the next desired channel instead of just pressing the…
-
Espn
All ESPN channels are dropping audio for about a second and thin bands of corrupt video are appearing at the same time. All TVs and STBs in our house have this issue. Any ideas?
-
Cannot watch DVR on App while at home
Hello! Any help appreciated. Last thread was Nov 2023? My App says: Error loading , Content Unavailable, ‘it looks like you’re not connected to the internet”. I am connected of course. App now only works for live tv or purchases/rentals. App shows DVR Used vs Free space %. IOS 17.5.1 Fios TV Mobile App V7.0.1 Build 10760
-
Fios DVR Box Blinking Red/Green
We had a power outage yesterday and cannot get the Main Fios DVR box to work. It alternates blinking red/green with a whitish blinking. Is this box dead an needing replacement or can something be done to save series/dvr recordings?
-
Caller ID no longer working on all TVs
Fios .. Caller ID no longer showing on all TVs? .. I rebooted router, set box & TV. When I do troubleshooting I see Caller ID box & It tells me it is fixed & working, however when I test it by calling my home number it never works on all 3 TVs. This has been happening for about a week.
-
1-hour Rewind Buffer On Current Broadcast Stopped Working
STB Model: VMS4100 Rel: APR-8.2.2, Firmware Ver: KA31.00.09.18Alder.dd966f3e Feature In Question: When tuned to a channel in real-time, the Fios DVR/set top box should be able to rewind the current broadcast up to 1 hour prior to the current time. This is true of the "current" and "last" channels provided they were…
-
Fios TV+ picture quality with Samsung TVs
I upgraded to the new Fios TV+ from the previous generation Fios TV platform. Primary difference is the new TV+ has a settop box that has no wires except for power and the HDMI cable to the TV (it talks via WiFi to a new box called the VMS4100). The VMS4100 is wired to your new Fios router. I immediately noticed the…
-
Fios TV Mobile App doesn't have PIP
I'm just here asking the same question about Picture-in-Picture. Just curious if the mobile App will ever get PIP. Its really disappointing that it doesn't have it and it should be standard feature by now. Even YouTube has PIP. How about it Verizon?
-
Fios TV App stops playing when switching Apps on iPhone or when locking phone.
Why doesn't the Fios TV Mobile App keep the video player on top of other apps, or continue to play/stream when the phone is locked? This is a basic feature that should exist as it does with XFinity. I pay a boat-load of money every month for the Fios services and I am disappointed that I can't continue to watch Fios TV…
-
New Roku TV
I am considering buying a Roku TV for my elderly mother. She currently has an older TV, and she subscribes to a good Fios channel plan with no streaming services. My question is, will she easily be able to watch the channels that are in her Fios plan on this Roku TV? If she has certain channels that she typically watches,…
-
Set Top Box - Flashing
Lost power yesterday for about 9 hours and now my set top box is blinking green/red. Is a new box needed?
-
DVR begins with Fios programming one hour old on power up.
When we turn our DVR setbox on, the last channel we were watching begins broadcasting hour-old programming. It is extremely annoying and hard to get to the live broadcast. I had to replace this DVR once already after getting the newest boxes and voice remotes in my house and having serious problems. I am a frustrated…
-
Will the program guide on Fios ever be color coded again ?
I was just forced to upgrade my set-top-box. I don't know what the 'upgrade' is, but the lack of a color code in the guide is a 'downgrade'. Will this ever be fixed ? Paul
-
Live tv rewind
I’ve been a Fios customer for +\-18 years. I have been able to set 2 channels at night and had 1hour rewind on each channel in the morning. A few weeks ago that function has stopped working. Spent an hour on the phone with a csr to no avail. Anyone out there have any ideas? thanks
-
Resubscribed to Fios TV+
Recently resubscribed to Fios TV service and received the following new equipment: Two 4100 DVRs. These are the newest models that have no HDMI connection. They are only used as servers. Two Verizon Stream (V2) devices. I have since found out this is what's called Fios TV+, and it is a different animal from the regular…
-
Fios TV GUIDE
Recently had my router and box replaced due to the others were outdated. Now I have a different look and feel with the TV guide. My first complete is, the guide is very slow to load. Very annoying. Guide Has less setting features And the new display is horrible. We’ve also lost the color coated. They indicates the type of…
-
Cannot restart program from the beginning anymore!!
Not a happy customer! For years, I have been able to turn on the TV (and cable box), and whatever channel it was on, I was able to restart that program from the beginning, or at the very least go back one hour. Suddenly, that feature was no longer available. I called customer service because I thought something was wrong…
-
New Fios Stream Boxes and Logitech Harmony Remote
I have just received the newer WiFi Stream 2 boxes for my Fios setup but I have been using a Harmony Hub based remote to control my home system that includes TV, AV receiver, FireTV stick, etc. Would love to continue using just the Harmony Remote since it’s set up so nicely but the new Stream 2 boxes only use Bluetooth…
-
Local TV station is now in a one hour delay compared to channel guide.
Boston channel 5, WCVB TV, on my Fios TV has started showing the broadcast content one hour off the actual time. I noticed this starting sometime this week and definitely confirmed by June 20. So the noon news broadcast shows at 1 PM. Today, the 6 PM news started at 7PM and the severe weather warnings were a hour out of…
-
Closed Caption font and background change
After I upgraded my Fios TV with a new simpler less button remote control. The new remote control has a voice control. I can turn on/off the closed caption but the closed caption font size can not be changed. The background of the closed caption is black, which block the behind view., can not be changed either. The setting…
-
How do I get someone to respond on Fios FireStick app not working ticket?
Very frustrated. I have the Fios Home app on the FireStick working with live TV, but I’m not able to watch my DVR content. I can watch DVR content on the IOS mobile app and when I first started the FireStick app it also worked. Now, it just gives me an error. I have had an open ticket for a month now with no response after…
-
Support Required with Verizon Fios TV Connection Problem
Hello Everyone , I'm contacting you to ask for assistance with a problem I'm having when using my Verizon Fios cable TV service. I've been experiencing occasional TV signal outages for the last few days. It is quite annoying to watch anything when the screen briefly goes blank and the image reappears. This occurs…
-
Fios TV+
Hello, I've had Fios since 2008 in my neighborhood. I have been trying for sometime to get Fios TV+. Evidently my neighborhood has not been upgraded to allow me to get Fios TV+, Mix & Match or digital Phone service. Because I'm stuck in my old Triple Play plan, i'm unable to take advantage of a lot of promotions and…
-
Rewind Stopped Working
Rewind was working all the time for me on the last 2 channels views even when turned of the night before . I could rewind back one hour so I could watch two shows without recording. Now it has stopped working all together and I can't seem to rewind unless i stay on the same channel . What's up with that as that was one of…
-
4100 Black Out Issue
Anyone have issues with the picture blacking out intermittingly for a second or two?; I am now on my third VMS4100 cable box because after a month or so my tv picture blacks out for a second or two every few minutes and after another month or so sometimes every few seconds -- its unbearable to watch tv. During my last…
-
Fios One TV drops coax signal from router after an hour or so
A week ago I installed Fios One box with two Fios One Mini boxes to replace old equipment which was working fine. The system uses existing coax network supported by G3100 router with 75mbs speed. After rebooting the router, all the services load quickly on the Fios One box allowing the two other minis to connect and things…