Fios TV
Parmount plus through Verizon subscription
If you are a fool like me your bill says Parmount plus is on your plan. Then you speak to customer service who after an hour disconnect from you. Verizon is not listed as a cable service to go through.
Fios Set Top Box not working
Hello, we've had Verizon Fios for just over a week now. Set top box in living room hasn't been working. everytime we turn TV on we have to unplug box and plug back in. when we turn tv on it box flashes red to clear blue and TV is stuck on the menu flashing back and forth. we have gotten a new set top box and same thing. so…
MGM+ app access via Verizon as service provider
Until very recently, I'd been able to access MGM+ app by logging in via their service provider option and entering my Verizon Fios username and password. When I try logging in now, I get the Verizon Fios login window and it accepts my credentials, but nothing ever happens. Please advise.
xtender
do my new wireless stb boxes automatically connect to my verizon network through my new verizon extender
Fios TV Plus
For some reason can’t get to watch some channels with new FIosTV+. Have done all the troubleshooting and spent countless of hours with support. Just a myriad of issues each week with the new Verizon set boxes and router. Either VMS is not working, router, Wi-Fi cutting off intermittently or as of today the ESPN 570…
Not showing what is on the guide
Regular live news shows on msnbc are not showing and instead the previous hour’s show repeats. I’ve seen the “Reid Out” show twice - the same show two hours straight. Why does it say live on the guide but it instead airs the previous show. The 5:00 PM show aired at 5:00 pm and again at 6:00 pm even though the guide showed…
VMS noise
Newly installed VMS fan runs constantly. Is there a solution? Is there a heat problem? Unit also disconnects intermittently during playback.
STB unable to find network connection
My STB won't power off unless I manually disconnect it. It has been displaying "unable to find network connection" and will go no further when I try the online troubleshooting/reboot. This is a box I've had for years and I've done nothing to the cables. When I go into the chat, I get a message that there is a problem with…
Free Amazon 65” fire tv
So I bought a new iPhone 15 and added a line and when I did it said I’m suppose to get a free 65” in tv or a gift card after I made the purchase the representative said after 30 days I can claim the offer 30 days passed and nothing so I called again and the second representative said after 45 days I’m at 50 days and…
Month-Long TV Outage?
My stb has been working only intermittently lately. It's an old Cisco, and now (July 6, 2024) all channels display "you are not subscribed." After hours of troubleshooting and scouring the web and messages from Verizon, I found that: a) my stb may stop working around August 23, 2024; b) a new box should have already been…
Max access via Verizon as service provider
Until very recently, I'd been able to access Max by logging in via their service provider option and entering my Verizon Fios username and password. When I try logging in now, I get the Verizon Fios login window and it accepts my credentials, but I now get the spinning wheel of death as my account is "verified"
ABC live stream not working
I am currently unable to use ABC live stream . Every time we try and live stream we get a message that says live stream is unavailable on Verizon Fios. We had this issue once before but it went away but now it's back. Verizon doesn't seem to know anything about it. No issues live streaming from any other service. Any…
DVR goes off pause quickly
I've been with Fios for 12 years and love it. I recently updated my equipment as it was out of date and kept freezing. So now I'm trying to learn this new system. One of the things I'm frustrated with is pausing on the DVR. It used to stay paused for an hour and once it was an hour it would go to live tv. Now the pause…
Universal Remote for Fios TV+ box
Does anyone know how to use a universal remote with the Fios TV+ box? I have universal remote I would like to keep using but can’t find code for Fios TV+ box. It’s the OneForAll remote. Thanks.
They lied
Verizon FIOS has no deal with Paramount plus with showtime for the app. Two days nine hours on chat with Verizon passing me back and forth trying to get me to go through Verizon + so I can be billed. Someone has to get it together so I can get rid of FIOS. Ask Verizon executives they will have someone call and try to bully…
How to schedule a show in the future
I was told by a Verizon representative that the only way I can tape a future show is to open the Guide and scroll to the program I want to record. Could this possibly be true?
Channel guide using VMS1100
Just got a new VMS1100 box to replace my ancient Cisco STB. One feature that doesn't work as well as before is the channel guide, or at least I haven't figured out how to search the way I used to. With the old guide, I could navigate to a channel, hit 'Guide' again and get all the listings for that channel in a list. I…
Preserve/Copy Recordings on Media Server Change to VMS4100ATV?
Is there a procedure to follow to copy recordings on a media server and 'paste' them into the new media recorder? There appears to be USB slot on the front of my old media server. Is this part of the procedure? Is it automated when the thumb drive is inserted? (can hope) I'm upgrading from an old server - VMS1100 - to the…
DVR records 2 minutes of program, says its still recording and won’t let me delete
My DVR is recording just 2 minutes of a program. I can’t watch it and when I try to delete it I get a notice saying its still recording, do I really want to cancel. When I click confirm I get a message saying it can’t delete the program. My DVR is storing more and more programs of just 2 minutes, and can’t delete them! How…
YouTube TV
How does YouTube TV work if getting it bundled with 1G internet? We have a tech coming out next week to install but since YouTube TV is streamed, do I have to wait for the tech or can I log directly into YouTube? When I tried that, it only allowed me to watch a 20 minute preview despite using the same email address that is…
Fios Mobil App
Trying to setup Fios Mobil app on a new Firestick and getting the following message - 'No Streaming Device connection detected'. How do I resolve this? Thanks.
Shut off volume words when changing volume
When I raise or lower the tv volume with my remote up and down arrows, a a speaking voice also says what the volume number is. How do I shut that off?
VMS1100 and eSATA is Verizon blocking its use?
I just upgraded to a VMS1100 STB. Looks like it does not recognize my eSATA which worked with my older STB (some kind of Cisco, maybe Cisco 435). There's an eSATA port on the back and I found a manual online which says the box will support it. I go into the diagnostics on the box and it sees it... but apparently Verizon…
Latest equipment : the guide
Just updated to the latest equipment after 15 years on Fios. What’s missing in the new guide is a flip by favorites. The old guide did this but the new equipment doesn’t allow it. It means I have to set the filter to favorites and the always use the guide to navigate to the next desired channel instead of just pressing the…
Espn
All ESPN channels are dropping audio for about a second and thin bands of corrupt video are appearing at the same time. All TVs and STBs in our house have this issue. Any ideas?
Cannot watch DVR on App while at home
Hello! Any help appreciated. Last thread was Nov 2023? My App says: Error loading , Content Unavailable, ‘it looks like you’re not connected to the internet”. I am connected of course. App now only works for live tv or purchases/rentals. App shows DVR Used vs Free space %. IOS 17.5.1 Fios TV Mobile App V7.0.1 Build 10760
Fios DVR Box Blinking Red/Green
We had a power outage yesterday and cannot get the Main Fios DVR box to work. It alternates blinking red/green with a whitish blinking. Is this box dead an needing replacement or can something be done to save series/dvr recordings?
Caller ID no longer working on all TVs
Fios .. Caller ID no longer showing on all TVs? .. I rebooted router, set box & TV. When I do troubleshooting I see Caller ID box & It tells me it is fixed & working, however when I test it by calling my home number it never works on all 3 TVs. This has been happening for about a week.
1-hour Rewind Buffer On Current Broadcast Stopped Working
STB Model: VMS4100 Rel: APR-8.2.2, Firmware Ver: KA31.00.09.18Alder.dd966f3e Feature In Question: When tuned to a channel in real-time, the Fios DVR/set top box should be able to rewind the current broadcast up to 1 hour prior to the current time. This is true of the "current" and "last" channels provided they were…
Fios TV+ picture quality with Samsung TVs
I upgraded to the new Fios TV+ from the previous generation Fios TV platform. Primary difference is the new TV+ has a settop box that has no wires except for power and the HDMI cable to the TV (it talks via WiFi to a new box called the VMS4100). The VMS4100 is wired to your new Fios router. I immediately noticed the…