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Not all content backing up
I’m trying to backup all of my photos and videos to cloud but not all are backing up. I have 6100+ photos and videos on my phone but cloud says only 5519 are backed up. How can I figure out which ones haven’t backed up, so I can make sure I don’t lose over 600 items?
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Verizon cloud App not working
My Verizon cloud app is not uploading my photos. I’ve been trying to backup for several days. I am using cellular data because it will not work on WiFi. Is there a fix for this?
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Cloud Storage Access and Sharing with other Lines
I have multiple issues with the Verizon Cloud storage: 1. I paid to add-on this feature so my husband and daughter could share the storage with me. I/we have NEVER been able to take advantage of it. It is a complicated set-up process and CANNOT even find the link/way to add them to my storage... I cannot find a way to…
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Verizon Cloud
How can I access my verizon cloud from a disconnected number/phone?
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Verizon chat sent me to Just Answer website
I want warn everyone that a Verizon chat person sent to a site for Just Answer that is a scam! I had questions about the Verizon cloud and when I went there they had me register. That should have been a red flag but, I wanted to know so kept going. It cost me $46 because their "trial period" was very short. My bad! Am…
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how to access old texts on the cloud if the phone is not available
my husband broke his android phone a few months back, he is missing some business texts that he needs. are they retrievable?
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Verizon Cloud
I just got Verizon Cloud and after I backed up my videos and photos I noticed a discrepancy in the numbers. On my iPhone it says I have 1,094 in my recents album and when I checked the Verizon Cloud it only had 754. I have synced multiple times with no change. Does anyone know what the discrepancy could be???
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Verizon cloud
How do I cancel Verizon cloud?
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find cloud account for secondary phone on account
My wife has Verizon Cloud associated with her phone. But I can't find the account in the cloud. We want to ensure all of her photos and contacts are backed up to Google, then end the Verizon Cloud account. when she deletes anything on her phone, the message says "all linked contacts and photos" will be deleted too. Not…
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Unable to backup cloud
Hello. For years I have been trying to back up my Verizon cloud to my desktop. Last year customer service spent 90 minutes with me, their solution was to back up each photo individually. Is there a bulk option to back up my entire cloud? Is there an option to pay VZW for a USB of my data? Thank you for helping me.
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Cloud Pics
These Instructions do not match my Samsung Galaxy S9+, there is No "ALL" once you select Pictures & Videos, I've tried selecting all Files, that's a mess, because it only lists file names, no pictures. So I'm still trying to figure out how to clean out so many cloud pictures that I don't need saved. I was ticked to find…
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Verizon cloud downloads
I'm trying to download pics to a pc from the Verizon cloud and it takes FOREVER. I'm using wifi. Anyway to download faster? The speeds terrible.
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Verizon Cloud
My cloud account will only backup 27 photos. Verizon Tech has not been able to figure out the source of the problem. Any thoughts would be greatly appreciated
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Verizon Cloud web portal down
I have been trying to access my pictures on line through the web portal and through the client app it had me install. I tried on 2 PC's and 2 different browsers (chrome & Edge) still can't load the page - it says it isn't working right now. Tried to chat with 2 live agents and first one locked up my PC second agent just…
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upload from pc fail
i uploaded 59gb from my pc and now i can't upload anymore. it stays retrying. i tried a different PC and from my mac with the same problems. my phone is still uploading which is garbage since it times out all the time. i only have the free 600gb plan. i wish i could just dump it all in a folder on my pc and let it go but…
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Restore Content After Reactivating Cloud
Hi! I deleted my Verizon Cloud less than 30 days ago. I have decided I should continue with the service and reactivated the account. However, the content from the account has not automatically been restored. It is using the same phone number, etc. Please advise. Thank you!
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Update/refreshing tagging within Verizon cloud
Does anyone know how the tagging within Verizon cloud gets updated to see more faces? I have over 1k photos and the face recognition has not picked up very many faces.
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Account deleted unexpectedly?!
Last night I received a message that my cloud account was deleted. No rhyme or reason and no forewarning. I had 30 days to reactivate it, but when I went to do so, it was basically pay at least $6 a month and you can have it back. So in good faith, I did that and now all of my pictures(that weren't even on my current…
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Change cover photo in album in Verizon cloud
Does anyone know how or if there is a way to change the cover photo within a album on Verizon cloud. It seems to just pick whatever photo it wants to for the album cover and I would like to be able to change it.
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Move cloud folders to desktop
I do not want my desktop files to be in the Verizon cloud, but I do want my Verizon cloud data from my phone to be on my desktop. Some Community messages on the subject say change "Document Settings" but I cant find any such setting option. The message wasn't clear where that was. I do not HAVE my phone so I'm stuck with…
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Can't see pictures on cloud website
I am unable to view anything (pictures, video, documents) on my Verizon Cloud on the website. When I click on one of those items it gives an error that says "Unable to load" Downloading these items runs into similar issues - it opens up a new window that says "HTTP Status 400 – Bad Request" I have no problem accessing my…
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Cloud
How do I cancel the cloud free trial?
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How do I transfer photos from Verizon Cloud to a file in my Desktop computer?
yes my cloud does not show up when i open my account for verizon wireless Samsung note 8 to Windows 10 OS
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password on album?
Can a password be added to an album created in Verizon Cloud?
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Cloud not restoring messages.
I've been trying to restore messages on my S10+ and it constantly fails. I'm using message+. I never had this issue before when I had an S8. Any texts that I accidentally deleted were able to be recovered so quickly and without the use of the cloud. The only reason I payed to use the cloud is because it states you'll be…
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Frustrated with Verizon cloud, it won't let me edit or delete contacts
Why do I have to delete the entire contact to change one thing in the contact? That is a poorly designed system.
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Verizon Cloud "UNLIMITED" Max upload OVERALL?
Just spoke to an agent and the poor fella tried to answer my question and just was not getting any support getting in answered so I thought that I'd try here. Q: What is the maximum overall storage in TB's that you can store in Unlimited Cloud Storage? I know that the maximum file size is 10GB so to reword: Q (Reworded):…
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Automatically adding services and trial periods
Can I be opted out of ever automatically adding these trial services that I’m then responsible to cancel or I’ll get charged in the future please
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Cloud uses 14GB internal storage
So my phone won't work right. It wont open apps and keeps having error messages. I checked the memory and it says it's full. I open the other apps tab and and it shows the Verizon Cloud using 14 GB!! What?? Why is it using 14GB of internal storage on my phone?! I thought the data is stored online?? I cleared the cache but…
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Verizon cloud
Once I downloaded the Verizon app on my Mac the pics will not populate. I also tried logging directly on the Verizon site an my pics are not there. They do show on my mobile phone