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So grandma got ripped off at verizon... nothing they can do?
So grandma's screen broke and she needed a phone to use for 3 months until her upgrade was available. I offered her my old phone but I would have had to mail it. She wanted her a phone for safety right away. In the VERIZON store they convinced/conned her into a new two year contract with a basic phone for only $100. Now…
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24 hour, 7 day customer service number
I just wasted 2 hours in a loop being asked the same questions (from several different toll-free numbers), and repeatedly hung up on by a computer. I was trying to figure out how to delete a "virus" called Daily Scoop that somehow insinuated itself onto my samsung intensity III. The info on the verizon website did not…
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IS ANYONE ELSE AS ANGRY AS I AM ABOUT THE NEW $30.00 UPGRADE FEE?
NO CUSTOMER SATISFACTION HERE!!!!!
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Simple cell phones?
I'm trying to get my grandfather to carry a cell phone. The difficulty level is that it has to be insanely, INSANELY easy to use. By this I mean that it has to be so simple that it's literally along the lines of the earliest cell phones out there. The JitterBug line of phones is about right, although it looks like I could…
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Why Is My Bill Showing That I Am Making 411 Calls?
i got my new Feb 2017 bill and i had $7.96 extra chage called " Voice Overage Charge ". I called Customer Service and they told me i called 411 4 times on Jan 18th between 7:50am and 8:20am. It is impossible for me to call 411 on a weekday and that early on the morning because i am sleep until 9am on weekdays. also 2 of…
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Fraudulent Nokia 2720 V Flipphone
This phone will not work with any other carrier without an SPEHPLMN code and Verizon doesn't know it. Nokia too will refer you to Verizon to resolve. So now.. - I paid Verizon in full for a device I can't use, - paid our former carrier to port because numerous agents and techs confirmed the phone was unlocked - paying…
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Verizon Motorola Razr V3m Factory Reset
Does anyone know how to do a factory reset on a Motorola V3m (not the Android version, the older flip phone)? There are online instructions to use the menu to find a factory reset option, but this does not appear to exist in the Verizon version of the O/S. I am thinking there is a code sequence to enter or a button…
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Removing Browser on Orbic flip phone
help how do i remove the browser on my orbic journey V
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How Can I Download Voicemails To My Computer?
How can I download voicemails that are saved on my basic phone to my computer? I received a text message saying that I should do so by a certain date before they get deleted. If anyone could please let me know asap, I would greatly appreciate it.
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What do I do? Vz sent me a Journey phone I didn't order nor want.!
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One number keeps going straight to voice mail
I have a Keyocera DuraXV E4610 LTE Verizon phone. Issue: I have one specific phone number that ALWAYS goes straight to voice mail for calls and texts. 1- The number is not in Call Rejection. 2- I am not blocked on their end (which wouldn't send them to voice mail on my end anyway.) 3- Their number is the only one in my…
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International travel
Does the Kyocera DuraXV Extreme in Black work in foreign countries? Assuming that the TravelPass is properly active.
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Contacts
How to transfer contacts to new DuraXV?
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Upgrade to 4G
So I waited as long as I could keeping my 3G phone. It is a slide phone, accepts no apps, and lets me call and text all I want. Perfect. Not Verizon's fault, but the 3G is going away and they were kind enough to send me a new 4G phone. It is a phone "very like my 3G" and "my plan, rate and phone number will not change".…
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cant text or make calls
i have LG VN170 basic phone. i cannot make text or make/receive calls. on calls, it just redirects me to automated service. whats going on?
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Home phone connect replacement for 3G model
* We currently have a home phone connect 3G which is being discontinued. The replacement model suggested by Verizon has a poor rating. Anyone know a better device that will work on the Verizon network and has a good rating? Willing to switch provider for a better device that works well...
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Where can I find a basic phone for purchase?
I want to buy a new one, but all the search results for phones are Smartphones or accessories for them. Not everyone wants one nor likes them (some can't even manage them properly).
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Kazuna etalk
I have had a Kazuna etalk flip phone supplied to replace my mother in law's old LG incompatible with 4G. Works fine except a stupid 'help' voice and phone vibrate activates whenever any key is touched. She is 94 and only uses the phone to make calls, and these two 'features' will drive her crazy. How do I turn off the…
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LG VN170 txt message delete problem.
I have a basic phone, LG VN170. I am having trouble deleting this one txt message. it apparently got corrupted somehow. this text msg is viewable, but the info on it is incorrect. it had the name of one contact and the txt body belonged to another contact. I can't delete this one txt message. I also can't mass auto-delete…
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Email Problems with Kyocera Duraxv Extreme
I got this phone about three weeks ago and I cannot establish connections to any of my three email accounts: yahoo, gmail, Comcast. I go through the procedure and get the response that the name or password is wrong. I am using these accounts on three computers via direct internet or Windows 10/11 mail client. No problems.…
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Navigation with flip phone
Since VZ Navigator has been discontinued, are there other navigation apps available for flip phones?
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Tones not registering
When I dial a number and try to enter the proper code in response to a prompt from a secure system, the tones being sent from by cell phone are not being recognized and the call is terminated. Any other device calling it goes through fine. Any thoughts?
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How do I save a voicemail message?
How do I save a voicemail message? Or their voicemail greeting? My husband died recently and I want to save the sound of his voice. Sadly this is the only recording I have of him.
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DuraXV Extreme Megaphone Icon
I just purchased the DuraVX Extreme a couple weeks ago. Today, shortly after an Amber Alert, I noticed a megaphone looking icon on the outer screen. I checked through and deleted the emergency alert to be sure it wasn't related, and it is still there. I scoured the user manual and I am confident that this icon is not…
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Is there a "sent folder" for text messages on my TCL Flip Pro?
I just switched to a TCL Flip Pro from an older basic phone. My older phone had a sent folder for text messages. I don't see a sent folder for text messages on the TCL Flip Pro. Is there one? Thanks.
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Orbic V Wifi Calling
We don't have service at home and need to use wifi calling. Husband has Orbic V phone and can't get it to make wifi calls. Wifi calling is turned on in phone. Took it to local verizon store and they confirmed HD calling is on. They couldn't log into their wifi so told me to take home and try again. Phone is logged into…
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How to send a text message to a group on my TCL Flip Pro
Verizon just sent me a TCL Filp Pro and I am trying to figure out how to send a text message to a group that I created in my contacts list. When I start a new text message I can select "group" from the contacts list, then select the name of my group, but the next screen is all of the group members and it appears that I…
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Issue with Sound Settings on Keocerya Cadence Cell Phone
I am legally blind and my Cadence phone suddenly has turned off the ringtone, the symbol appears with a slash through the bell on the upper portion of the display area.I am able to call out on the phone and get incoming calls and messages, but the phone does not ring! When I do what Verizon says and go to settings and then…
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Kyocera DuraXV browser
I just got a Kyocera DuraXV as my phone and it says my proprietary Chrome browser is out of date. Is there a way to update it? #chrome #kyocera #browser
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Is it possible to use a Bluetooth keyboard with a feature phone?