After my S22 ultra performed the System Update 28 and 29 ending in S908USQS4DXB1 and S908USQS4DXBG my Galaxy S22 Ultra will not stay connected to the mobile network. When I am driving through town it is constantly connecting and disconnecting. Any calls made when it is connected are dropped or they cannot hear me. The phone only works 100% on Wifi as of now.
I spent and hour and fifteen minutes on the phone (my wifes phone) with tech support the other night and we did all the items below. I had also already done most of these before calling for help.
-Turned the phone off and back on (20+ times by now since the issues started 3/1)
-Removed the SIM, turned off the phone, inserted, turned back on
-Reset all mobile networks
-Reset all data , wifi networks, bluetooth, etc
-Reset the phone completely
-Tried the old *228 to update roaming towers
After all of that with the tech support, and the phone still not working, she launched into a sales pitch for about 10 minutes on a coverage plan for all devices (verizon or not verizon) that I owned. I declined multiple times. Then she was just frustrated and said to factory reset my phone and that should work.
Unfortunately, nothing has worked and I am still stuck with a phone that is not useable unless on wifi.
Has anyone else experienced this since the update? I saw a thread with 130+ comments from July 2023 where everyone had the same issue. The fix for them looked to be a new phone.
I am going to the store this afternoon, and if no help there I am going to try my SIM in an old phone to see what it does.
Also, could this be covered under the warranty if the Verizon team deems it is the phone causing the issue?
Thanks in advance for any comments or direction.
