I have a web site hosted at MochaHost, I have been experiencing connectivity issues that started on Aug. 29, 2025, I cannot access anymore my website, email and database server because of a Verizon's connectivity issue. Below is what my website hosting technical support provided to me in their investigation.
I believe it is somehow related to this post: https://community.verizon.com/t5/Fios-Internet-and-High-Speed/Packet-Loss-at-Verizon-Peering-Points-Arelion-Lumen-Slow-Uploads/td-p/1822833
I hope a Verizon engineer could look into this and provide feedback.
Thanks.
Traceroute result:
Tracing route to pool-70-106-196-245.clppva.fios.verizon.net [70.106.196.245] over a maximum of 30 hops:
1 1 ms 1 ms 1 ms 65.181.111.254
2 <1 ms <1 ms <1 ms buf-b2-link.ip.twelve99.net [62.115.149.118]
3 13 ms 13 ms 13 ms chi-bb2-link.ip.twelve99.net [62.115.141.183]
4 * * * Request timed out.
5 * * * Request timed out.
6 24 ms 24 ms 24 ms ae199-21.CLPPVA-VFTTP-305.verizon-gni.net [100.41.23.139]
7 * * * Request timed out.
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.
Trace complete. And as can be seen, the request fails entirely after the 6th network hop, which is on Verizon's infrastructure.
