Hello! I think the student discount application website is broken. I have the same issue as all these people:
https://community.verizon.com/t5/Fios-Home-Internet-Deals/Student-discount-renewal-not-working/td-p/1779828
https://community.verizon.com/t5/Billing-Payment/student-discount-renewal-not-working/td-p/1733256
https://www.reddit.com/r/Fios/comments/1enec24/how_do_i_apply_student_discount_to_my_existing/
You will not receive a response, my friend. I have faced the same issue for months. I was promised a student discount when I signed up, but that promise has vanished.
I have spoken to multiple agents through chat and calls, yet they continuously redirect me to another place, which leads to nothing but dead ends.
I refuse to accept that the website is merely broken; it is designed to make us run in circles until we give up out of sheer frustration. Our best bet is to file a complaint with the FCC (Federal Communications Commission). Good luck.
