Home Monitoring and Control Archive
Monitoring Camera (Streaming not working)
Still frame works, but streaming errors after Java loads. Tried several browsers, no luck. Anyone else experiencing this?
Indoor camera still has useful life
even tho hm&c has been shuddered, u can still view the streaming video by entering 192.168.1.3 into your browser's address bar
Move to Nexia
Anyone made the move to Nexia? I have only stuck with Verizon because of the HMC, and I have stuck with the HMC because of the amount of money I have invested in the equipment. I am excited to make the move in hopes that they are everything Verizon is not.
wifi connection for Sercomm RC8021V
i recently changed the password for wireless devices to connect w my router. i included some special characters . now when i want to switch my camera from wired to wireless it balks, stating i can't have special characters in my wpa2 password. but i CAN, cuz pw works w laptop just fine....anyone? edit : the error message…
Videos Not Recording Events
This started three weeks or so ago. One of my cameras is set to rececord everyday at 11:24am. The event occurs as I get a text message telling me that is happened and the logs show that the camera was activated and that it started/stopped, but no recording is stored for later viewing. This happens once or twice a week.…
CAMERA'S NOTIFICATION EMAIL timestamp says EST but we use daylight saving time
this was part of my email received at 9:07 am pacific daylight time: "This message is a notification from your Verizon Home Monitoring and Control Service. Time: 12:07 PM, Tuesday, May 6, 2014 (EST)" shouldn't it say "This message is a notification from your Verizon Home Monitoring and Control Service. Time: 12:07 PM,…
Home Monitoring and Control
I have had the home monitoring system for about 2 years. I have had several problems with the cameras, had to reorder at least 2 because of technical problems. It has worked pretty good for the last couple of months. I only use the cameras on the plan. Recently, that is, about 2 days ago, I received an unexpected FIOS…
Can not accept terms of service
When I try to accept the tems of service in the email it just tells me verizon can not continue and then when I log into homecontrol i get We are sorry... We are unable to verify your Terms of Service Please help I want to hook all this cool stuff up
Indoor & Outdoor Cameras at Night
I have one of each linked to the system, both are located indoors. The outdoor camera seems to have better resolution. I'm assuming this is normal. What I have noticed is the difference in function at night. I do not expect either of them to produce a picture at night but the indoor camera fades to black as night falls.…
Viewing remote cameras from home - how to?
I have remote DVR Camera system at my business. I can access the cameras from anywhere except from my home with FIOS internet service or from my brothers home who also has verizon FIOS internet. Is there a work around for this? Cameras can be viewed fro every where I have checked except if the person has FIOS. For some…
fios tv menu and no "home monitoring & control" app anymore!
i used to be able to view my hm&c devices, like my live camera feed, on my tv thru the fios tv menu.....i pay 9.99 per month for this super lo-resolution, slow, and no-audio-enabled-although-the-camera-can-handle-it so-called "security camera", and now one of its few atttractions has disappeared without notice......this…
Home Monitoring & Control - contact
After contacting FCC regarding Verizon 's failure to notify us and failure to continue the full functionality of the product, I was contacted by Verizon Executive office
Home Monitoring Control
Is there any email address for Customer Service or Technical Support for Verizon. My Home Monitoring Control is not working for more than a month. They levft several voice mail message but didn 't leave any ticket number advising me that the problem has been fixed. It has not been fixed. i made contact via phone, which is…
Goodbye HMC
Finally made the switch over to The Vera Edge. Though the UI takes a bit of getting used, it seems very robust. The only devices I had a problem with are the Aeon Minimote and the camera (RC8021V). The camera does display video, but it always generates a credentials error because we can't get the login for the camera to…
Downloading Videos?
Is there anyway to download the videos created by the VHM&C cameras? One reason would be for law enforcement to be able to access the video in case of a break-in.
Scheduled Modes Not Appearing In Mode List
I have this one Scheduled Mode which does not appear on my list of modes when viewed on a browser. After doing some testing I'm finding that this is only happening for any scheduled video event (I.E. Scheduling a camera to record everyday at 11:30am). This was not really an issue until the mode stopped executing on a daily…
HM&C Camera Recordings Not Viewable
This started today (funny, it's the first of the month). My HM&C camera recordings are not viewable from any device. New recording are comeing up in the list but both new and old recordings can not be viewed.
Home Monitoring and Control, Customer Service is Dreadful. No Resolution to Problem
11/20/14 Verizon Fios Customer Services Included: Internet, TV, Phone, Home Monitoring and Control Account Number {edited for privacy} Schenectady, New York 12304 Summary: Verizon terminated service for my Home Monitoring and Control System (thermostat, security cameras) on 11/6/14 without warning, nearly a year after the…
Verizon Alarm in my New House
In the basement of the house I recently purchased there is Verizon Alarm pulled in and appears to be on. When I unplugged it beeps and goes to battery power. I do not have a plan with an alarm, and wish to remove this from my basement. Can I just remove the device, and if so, what do I do with it?
Home Monitoring and Control - Cameras
Hi All Does anyone know where I can purchase additional camera for my HM&C? Or do you know of any others cameras sets that is compatible with the Home monitoring and Control system? Thanks Eveyone!!
Home Monitoring
I checked previous messages and do not see this issue so I'm posting to see if anyone has a solution to this. My gateway device is programmed to support 9 light modules and 2 cameras. Most of the time it works fine. About once a month the lights will not come on. I disconnect the power, wait a few minutes and restart the…
Gateway not responding - need to reset all zwave devices
Out of nowhere, my gateway will not respond. I can login using the app on my iphone, on the computer or with the tv but when I try and turn lights on or off, it wont let me. It wont shot my thermostat either. I think the gateway is dead. If this is so, then there is no way for me to reset my zwave devices because you need…
Web Access to VHM&C Down Since Aug 2nd
Check in if you too have been unable to access VHM&C using your web browser. Since Aug 2 (which is of course a Saturday and Support was closed), I have not been able to access my VHM&C page from my web browser. I keep gettinig a message: We're sorry, you must use your account’s Primary User ID to access Verizon Home…
Verizon home monitoring system
I would like to install the home monitoring system in my apartment, willing to pay a verizon technician to install it for me at home, if this is not possible, will consider life alert , as they offer this service.
IP Camera reflashed and works perfectly - finally!
I was able to reflash the camera where you use it on other controllers as well has log in to it - PM me for the info
Did Verizon Discountinue Home Monitoring and Control?
I was looking into this service for sometime but when I try to order service or products, I get a message that the link is no longer available. Has this service discountinued?
System offline - coincided with removing TV package from my account
On 7/17 I removed the TV package from my account, as you may have guessed from the post title. It took a few days, but I noticed that the home monitoring and control was no longer sending notifications. When I tried to log into the app, it told me "you do not have home monitoring and control" - same with the web portal…
System Down For Over 40 Hours !
My system went down some time after 11:25am on Saturday, July 12th and did not start working again until some time around 3:30am on Monday, July 14th. When I say it went down, I mean nothing worked. Timed events did not happen (I.E. lights going on after dusk), and triggered events not occurring (I.E. lights and cameras…
Unable to control modes or devices from mobile devices
For the last few days I have been unable to run, suspend or resume modes nor can I control any devices from my mobile devices. Previously I was able to control everything using my ipad or android phone. The iPad has always been able to control modes and devices even when the android could not. Now both are unable. I have…
Ip Camera Admin access
When are we going to have admin access to the HMC products we purchased?Anyone? Verizon WAKEUP!!!