Motorola (Archive)
How to get past activation screen without having a plan on it?
I work for a store that sold the Moto G Play. My sister and I have been looking for smartphones and we ended up buying it due to it being the cheapest one in stock. We bought to give to a 7 year old as a play phone. When I say play phone, where he would just use it on wifi to watch YouTube, download games. When we turn it…
Motorola edge + 5G UW multiple issues
I have had this phone for about a month, in that time the following has been happening: 1. 3 times the phone stopped charging at 43%. (yes i am using the supplied charger). I have to restart the phone, and then it will continue charging to 100% 2. Multiple times the WIFI has been on, but the phone does not pick up any…
data connectivity problem
message is: "new voicemails are not downloaded due to data connectivity failure." this means...what?
Asked to pay $30 for setting up phone and retrieving contacts, photos and etc.
I lost my phone and had a replacement phone sent to me through my insurance. I made an appointment at a Verizon store for setting up the phone and retrieving contacts, photos and etc... I was asked to pay $30 for this service. I have been a customer through my employer for 22 years and have never paid for customer service…
On hold for over 2 Hours and no help
I have been on the phone for over two hours, and the last person I talked to got dropped and never called me back. I am very sick and need to use Signal to contact my doctor. It would have been nice to get a call back. NOW, I am starting over. I can't believe the poor customer service, and I REALLY NEED help with this. I…
warranty claim
I went into the Tappahannock Verizon wireless store Friday Feb. 16th and the representative that I spoke to looked at the Dura Force 3 phone and said it was definitely a warranty claim.. I waited while he got someone on the phone. I spoke to a lady on the phone who assured me that everything was taken care of , I need not…
Bluetooth
My Motorola one 5g Ace Bluetooth earbud volume is low
Verizon should offer Motorola Edge+ 2023
I have been a Verizon user for a long time. The last phone I bought from them was a Motorola G7 Power 2021. It was a poor choice as a phone when I had great success with previous Motorola G Power phones. I had not even had it a complete year and had a lot of issues I couldn't deal with like searching in Google searches…
Verizon adaptive sound
Motorola One 5G UW Ace- Verizon Adaptive Sound keeps turning on by itself when no audio is coming in or going out and no apps (that I know of) are running that use audio or verz adapt sound. This just recently started
Can’t activate new device
My roommate got his S24 Ultra today but he can’t activate the phone nor can he log into his Verizon account . After being on hold with customer service he was told the activation dept was closed and that she didn’t see anyhwhere his new Verizon number nor account activated . He was told to wait until the following day ?…
ACCOUNT
How can I figure out when I activated my phone for the first time?
Data connectivity
Why can't I set up voicemail
Multi-Volume control stopped working on Motorola Edge 2022
The volume buttons suddenly stopped responding. I cannot turn the volume up or down using the volume buttons. I was opening an app and tried to turn the volume down for the app and the volume slide popped up but the volume didn't change. I have tried restarting my phone several times but that didn't fix it. The last update…
Unlocking a Motorola one 5G UW Ace
Hi, I was able to get a free Motorola one 5G UW Ace as a perk from Verizon Up. Can it be unlocked without activating for 60 days. I need to gift this phone to my brother who will want to use it on TracPhone . He only needs Talk and Text
No Activations
I'm having an issue trying to sign in my new phone but I can't skip when I don't want to activate it
What Phone Has Reliable Wi-Fi Calling?
This only happens on our work wifi. I talked to our tech team and they have no restrictions on wifi calling. Our building is completely metal. Everyone doesn't have issues with their phones. Only the people who have Verizon. There is a tower within walking distance of our office. What can we do to improve our service? I…
Text/Voice From ATT Being Missed
I intermittently am not getting text messages sent from AT&T devices. It's not consistently a problem and is intermittent. Sometimes the phone rings, sometimes it does not. Sometimes I get the text message, sometimes it does not.\ Phone is a Motorola 5G Ace. Is this a known problem? Is there a fix?
Why oh why am I still being charged monhly for a phone that was paid for in store?!?!?!?!
Why Oh Why am I still being billed monthly for a phone that was purchased in full on a promotion
Change deviced
How do i change two another device
Poor reception only in home Moto 5g
I live 6 miles from Times Square and get no service or at best 2 bars in my wood framed house while 20' away I get 5g and all bars. I need to use my land line to reliably make and receive calls in my house. Why? Is it a bad setting on my Moto g 5g? Is the new metal building across the street absorbing my signal? Has the…
Motorola Edge+ 2023
I know Verizon does not sell the Motorola Edge+ 2023. I've heard different answers on the following question: If I buy the Edge+ 2023 from somewhere else, am I going to have any issues using it on the Verizon network?
We 5G UW makes phone useless
A new 5G UW tower went up in our town and now everyone we knows iPhones are basically bricks and useless. We have iPhone 14 pro’s for a couple years now and iOS is up to date. But this tower went up in the last month and now we can’t use our phones unless on home Wi-Fi or we go into our cellar settings and revert to LTE…
Verizon Smart Family Not Stopping
The restrictions on my son's phone won't turn off now. They are on all the time even when a turn them off. Even when we uninstalled and reinstalled the app and restarted his phone still nothing worked.
I cant activate my new phone over wifi
I just bought this phone tonight and it will not allow me to activate the phone using wifi. I dont even see an option for it
Standard Device/System Information
I'm looking to get the most up-to-date software information for my specific phone: Motorola Edge 2022. I have some concerns about whether or not my device has been tampered with or modified in some way. Such as something like third-party APKs downloaded, being infected with malware or a virus, a tracker or hacker…
Transferring sim card to new phone. Same make and model
Motorola Edge not receiving verification codes
Hello, We just got a new phone, Motorola Edge, 2 days ago, and already I want to return it to Verizon and go back to my Samsung G10! My current headache with ME is that I cannot obtain any verification codes from any site I do business with. I can send out texts no problem but this is a problem since I do everything…
can't send contact carrier
I have an old Motorola that I have been using for the past 2-3 years. Recently I've started to notice that I can't send texts to anybody with an error message that says "Can't send. Contact your carrier (error code 97)". I've tried clearing the messages cache and data, restarted my phone, restarted messages and it's still…
Motorola Edge 2021 5UW Android 13 Update Yes it's here!
I am so glad the Edge got Android 13 Update today!!! Yes!!! I know everyone will be excited. Now I can't wait to see what's under the hood and new with all these other features this phone already has I am loving everything about it right now!! I Love this phone. Let me know if anyone else got the update and what they like…
Call and text message logs are missing on my device from a specific date in October 2021 to August 2023, where are they and how did that happen? Why?