Can't access data after transitioning phone numbers.

[nchais2003]

I can't use my data no matter what and this is my only form of communication besides my phone. I'm using a computer to do this because it's crazy that I was told on this website "you will be receiving an SMS with more details on how to finish up setting your number". I didn't get the message and now I'm sitting here looking up videos on how to fix this ongoing issue to no avail.

[vzw_customer_support]

Hello nchais2003, we want to help review your data not working. So, we can better assist, we will be reaching out via Private Message.

-Sarge

[nchais2003]

I ended up going to my local Verizon store and getting my problem fixed. Thanks.

[vzw_customer_support]

We are happy to hear your issue was resolved, Have a great day nchais2003.

~Ivone

[Albrean_VZ · Accepted solution]

Hi to learn more about moving your number to your new phone and activating your phone on an existing account, please visit our KBA How to Activate your New Device on the Verizon Network