5G Home Internet
Another Unable to claim Xbox and $200 amazon card
I have also not received any of the offers that were advertised by verizon. I signed up for my service on 12/31 and it is currently active with the 5G Home Plus plan which qualifies it for the offers. The initial email I recieved clearly states the I should recieve both the offer to claim the xbox and the offer to claim…
Microsoft Authentication fails
Guys, Gal's, Running into a weird issue when I am on my 5g service. that when i try to sign into any service that uses microsoft authentication, it just sits and times out. example, if I go office.com, it then opens to to https://login.microsoftonline.com/ and spins. if I disconnect my 5g and connect my charter it works…
Xbox Series X promotion
I was told that once I received my Internet box for home 5g plus and activated it, I would get a $200 Amazon gift card and a holiday bonus Xbox series x. I got the claim for the gift card and all went well with that, but I never received a claim offer for the Xbox. I activated my Internet around 12/22/23 and received the…
Amazon and Xbox promo
It has been a constant run around from support about the Amazon gift card and Xbox promo. I have been told multiple dates that I should have an email by or see the tile in my account by. All those dates have come and gone and I have been given another date that I will have it by. All the issues I have had and what I am…
Signing in
I have the app and I put my password and all the correct info in and it says that that either I don’t have an account or the wrong info or somthing I don’t know
Xbox Promotion No resolution till now
I have actived my verizon home internet on 16th Jan 2024 and till now i have had zillions of call with customer care but no resolution. everytime i call customer care i get misleading information first i was told they need to escalate this which they did and follow in 5 business day then next agent said cant see escalation…
Early termination fee website broken
Hi Verizon Customer support The website to upload the ETF has been broken, and I am not able to submit the invoice. What is the solution for this issue? Can you give me the email address so that i can share the invoice copy and raise the request? I see there are a lot of others too who are complaining about this issue, can…
Verizon 5g Internet - Cisco Anyconnect and PALO ALTO Global Protect VPN clients speeds
Since switching to Verizon 5g almost a year ago we have had some issues with working from home using VPN. My wife and I work at the same company, just a different part of organization. We both work from home but she uses PALO ALTO Global Protect and I use Cisco Anyconnect VPN client. Off VPN client our speeds are around…
what mode for ipv6 does the cr200a gateway use in passthru mode
What mode does the Cr200a gate way use to issue ipV6 address in passthru mode? dhcpv6 or slacc and the prefix size? i am trying to get a unify udm se to issue ipv6 addresses to clients on default vlan. IPv4 works perfect, but i'm unsure of the settings for ipv6 .
Promotion for switching not active
for 2 months now we've been unable to redeem our offer. Keep saying to check our email and theyre giving us this giftcard and this giftcard. 17 year members!
New wifi
How is the new wifi gateway working?
How do I get the Verizon Forward credit?
I have recently ordered 5G Home Internet. I have ACP, which is already showing on my account as a $30 credit; however, the Verizon Forward credit is not showing up. I’ve been going on the Verizon Forward Program webpage to apply for the Verizon Forward credit, but it shows, “You are already receiving the ACP discount.…
Unable to redeem offer
I am beyond frustrated, I signed up for the 5G home Internet with an offer for an Amazon echo show 10/3 generation, and after 30 days of activation I have no option to choose my offer. I have contacted Verizon numerous times and continue to get a runaround and never a solution. I’m going to give them one more shot, if…