-
SOS
My Iphone X keeps going to SOS mode. This is very frustrating. Why is this happening? I know my phone is getting older but this seems faulty on Verizon's end in servicing my phone. Please advise. Thanks.
-
NEW iphone 14 pro max
Hi there! Just received my new phone today. Completed installation and the phone remains in SOS mode Any help would be greatly appreciated.
-
SCAM Bait and Switch
Me and my family have been with VZ for 20+ years and WAS pretty impressed with the trade in deal for IPhone 7 ($400) over the holiday. We were not going to go with the new 11 but this offer made it an easy choice. HOWEVER, when the assessment came back they offered me $44.50 for my fully operational phone. From what I can…
-
Can’t finalize Apple Arcade
everytime I try to enroll I have this problem; I’ve tried on the app and the web. I’ve spoke with agents and created tickets! What’s the problem?
-
WiFi international
-
network
Hello - My phone frequently has network issues and drops off network frequently. I have tried to correct settings, frequently reboot my phone. My network is completely unreliable. It does not even matter if I am in a location that Verizon gets great service. Any tips? Or do I have to sacrifice time and go to the Verizon…
-
SOS
My phone has entered SOS and I've restarted and it's still in SOS. How do I fix this? Thank you.
-
Child phone not receiving text invitation to pair with Smart Family
I am trying to set up Smart Family, and when I request the invitation to be sent to my son’s phone, he do net get the text. Is there a way to do this a different way. I had tried sever times. Restarted his phone. Tried downloading the Child/Companion app. I need to pair his phone with mine. Thanks!
-
Activation Fee on a free phone
I just switched to Verizon and not only did I get a phone that was pre-owned certified that overheated so hot that I had to order another because of the heat being unbearable but now I’m confused… if the 35$ one time activation fee PLUS tax is paid upfront then a day later the activation fee is added to the first months…
-
how to activate my new sim card
how to activate my new sim card?
-
Sos
Phone keeps going into sos mode or says 5g but does nothing
-
How do I unlock this phone?
I have updated to an 14 and i want to unlock my old phone
-
Dropped calls
I cannot even communicate with Verizon to find a solution. The call drops before I can get to the right department. I was told I need an antenna for my home but I have no idea where and how to get it.
-
Can't stream thru other apps (FB, Gamechanger, etc.)
iPhone 14 Pro often won't recognize hotspot or other wi-fi and when it does, it fails to connect.
-
trade in credit issue 9 months after trade in
on 8/30/22 I initiated a trade in of my flip phone 3 to a 4. I had to pay off $611 on my Flip 3 in order to qualify for the $800 trade in value. I sent in the 3 within the required time frame and began receiving my $22 per month credit toward my $29 a month payment for the new phone. 9 MONTHS later I got an email saying I…
-
Unable to text SMS/ MMS to non Apple phones.
Tried lots of things like killing imessage, and wifi, restoring to default all my network settings, power down with imessage off wait 3 min and power back on and restart I message. 611 couldnt help and it is worse after their "help"
-
Apple Music Registration
How do I manage which apple id is registered with my promotion of apple music.
-
International-St Martin
We have international plan and have used while traveling in Mexico. heading to St. Martin / Sint Maarten next spring, what Verizon plan will support us? residents of Minnesota USA thank you.
-
IPhone14Pro activation problem
Incomplete activation of 14 Pro after successful transfer of all other data/content from older XR19. Has left both old and new phones in limbo without service (note: the old phone goes away off line after successful completion of activation). VW online support has been Kafkaesque. HELP!
-
Device credits and swapping phones with an added new line
I currently have 3 phones on our family plan. I paid for each phone at the full retail price when I added each line, and I'm getting monthly Full Retail Device Promo Credits for each phone on my bill for several more months. This monthly credit is from the promotions offered when I added each line. I'm going to add a new…
-
Can no longer see data utilization
Can no longer view data utilization on Verizon site or app. Always could previously. Any idea why? Thx
-
verizon getting worse and worse. very poor coverage and service
verizon coverage is icky at the very best. when it was 2G, 3G and even 4G I had better coverage but it kept getting worse and worse and I am still living in the same exact location. When I go to work or visit friends, I barely get any coverage anymore. It has gotten so freakishly bad that verizon, in my opinion, has become…
-
apple watch
I pay for cellular service for my mothers apple watch 8, shouldn't I be able to call the watch cell number itself instead of just her phone cell number?
-
Can I use 2 sim cards while traveling AND Set the Verizon SIM to Wifi Only, and the local one active?
Can I use 2 sim cards while traveling AND Set the Verizon SIM to Wifi Only, and the local one active? How can I set my verizon Sim Card to Wifi only while traveling, but keep the local carrier sim card fully active? Thank you
-
Unable to send picture texts to android from iphone
-
SOS instead of cellular
I haven't moved from my desk at work and everything else is the same, but suddenly I have SOS and no service. How do you fix this? This is not the first time this has happened, and it just went away on its own last time. I've tried rebooting a few times but no change.
-
Need to restart phone to get messages and calls
-
Unable to activate new iphone in Europe
My wife's iphone was stolen in Europe. She bought a new Iphone 13 but Apple store had no SIM for Verizon, and Verizon is unable to activate it. I'm in the US and have been on the phone five times trying to get her new phone activated. She can use wifi and email to communicate, but this phone has no phone number, so no text…
-
Poor Customer Service once again.....
Why does it take 3 phone calls; over 3 hours to resolve an issue that the Customer Service Rep has confirmed will be done. Without going into all the details......Verizon needs be held accountable on communicating with customers on why things DON"T get resolved. INSTEAD they end the call, nothing gets resolved or fixed to…
-
How do I disable calling and data while traveling?
Visiting Caribbean on cruise ship. Don't want an International plan. Only want to use WiFi to check email. How can I make sure I don't accidentally incur voice/data roaming charges.