Apple (Archive)
How can I tell if there is 2 different sims being used
how to tell if there is 2 different #sims being used on our##IPhone 14 plus and does this mean there is 2 different numbers being used also?
Limited 5G
Has anyone else had issues not getting 5G? All I seem to access is LTE most of the time. I have it turned on the 5G Auto, but it barely connects to 5G depending on where I am. I am in a 5G area but it stays on LTE and the LTE lags. Does anyone else have this issue or a possible solution? My iPhone 13 Pro had no issues with…
Data not working when not on wifi
My phone is not loading anything when I’m not connected to wifi. I checked the cellular data, and it’s still on. I’ve restarted my phone about a dozen times and that hasn’t changed anything. I have an iPhone 12 Pro that is only just over a year old, there’s no reason it shouldn’t be working like this. Can someone help?
Can't Sign In
help
Promised discount not applied and months worth of run-around
Voicemail
How can I change the number of times my iPhone rings before going to voicemail?
Not receiving group text replies
I am on a group text with my family. I am not able to see any of their comments/replies in our group texts. There are 5 of us in total, 4 iphones and 1 Google phone. They are all able to see each others texts and replies but I cannot see any of theirs. Please help me know what I can do.
turning off data on iphone
is there a way to turn the data off of my iphone
Phone calls keep dropping
In the past couple months, phone signals are very weak with calls dropping or cutting in and out. We have iPhone 13, 12 and 7. Calls in town do not do this. We have the problem inside the house AND outside. Texting works fine. When talking, we will lose connection from 1 - 30 seconds at a time. This also happens when…
Incoming calls on via UConnect fail with Call Rejected message
My Uconnect stopped taking incoming calls about 2 years ago. Call Rejected is the message I get when I press the button to answer. Took vehicle to dealer who reset system but nothing changed.
New Zealand travel and service
How can I use my iPhone 11 in New Zealand
Customer Service
On 3 Feb 23, my wife and I scheduled an appointment with the Verizon Service Center to evaluate phone upgrade options. We made the appointment early Friday morning for 6:00 PM, which also required us to shuffle our work schedules. We arrived at the Verizon Center at 5:45 and checked in via the Verizon app. When trying to…
iphone and Android do not receive or send images
Hello My iphone will not send photos to any Android device. I keep getting a message send failure. We have 7 phones and all 7 just stopped sending photos. I can send them to any other iphone. but no android. Same with my husband's android, he can not send my iphone images. I called Verizon and was told I have insurance on…
iphone cant receive photos
my sons iPhone 7 cannot send/receive photos from any phones that are not iphones. he also cannot be a part of any group text messages!! help!!
UPS LOST MY TRADE-IN IPHONE BUT THE SENDER IS VERIZON AND I CAN T BE REIMBURSED
Hello Back in September, I upgraded my iPhone 13 to an iPhone 14. When my 14 arrived he came with a padded envelope to send the phone back. I put my 13 in the envelope sealed it and drop it off at the UPS store. I saved the drop-off receipt and tracking number. Tracking Number - {edited for privacy} Device ID - {edited for…
Mobile + Home Rewards savings may be affected after pending account changes are made.
It keep saying Mobile + Home Rewards savings may be affected after pending account changes are made. When I try to join mobile + home discount. Talk to several agents, none of them get this done. I am getting unlimited plan because it have discount, now I have to pay $60 extra every month.. not saying that free iphone 12…
Trade in issues
I have moved from a different network to verizon recently as they were providing good deals on trade ins. There were multiple numbers that I brought in verizon network, all of them were trading in their old devices and purchasing the new one. One account holder is facing issues with all the steps that are present in…
Call Failed
My first comment to the community and, boy, am I unimpressed with Verizon (see username). The drop down menu under "Sub-topic" above doesn't include iPhone 14s! Sometimes, I cannot complete a toll-free call on my new iPhone 14 Pro Max. For example, today I tried to multiple times to call a toll-free yesterday. It appeared…
iPhone 14 pro max I have no service phone o the other end tells me I’m breaking up then the call drops
Trade In Issue
I too have the issue of no trade in credit. Something is wrong with Verizon's system. I used the box and the label Verizon provided for each of 3 phones. No credit has been received. For the one label that I printed out and put in my own box, the phone was successfully credited. It can't be coincidence that all these…
2 New iphones stolen during shipping
This happened to us yesterday. I finally had decided it was time to upgrade two of the lines in our family account. The phones were shipped via FedEx. However, someone ripped the package open, and pulled the 2 new phones out. The delivery driver (fedex) took a picture of the box, but chose to orient the box on our porch so…
id verification
I just tried to switch to Verizon on the website, I have received an email saying they need to verify my identity with a drivers license or passport, but the link is not working. This is super upsetting and now my phone is not working due to me canceling my other phone plan.
Constant dropped calls at Home. New phones
Hi, It has gotten to the point we no longer can use either of our phones, new Samsung & new iPhone at our home. Constant dropped calls. Was bad before but getting worse. Yes both phones set the WiFi calling, installed a great Wifi extender, still nothing but garbled voices & then disconnected. Tired of paying all this $$$…
Mobile Server URL
What is the "Mobile Server URL for my iPhone 13 Pro Max?
Unauthorized payment withdrawn from my bank
I purchased an iPhone 14 pro from a Verizon corporate store and received it a week later. Verizon could not import my number and make the phone work. I returned it within 72 hours and canceled the account - ALL of my money was refunded (minus a small "re-stocking" fee) and the account was closed. Fast-forward 60+ days, my…
ESim
I have an Iphone 13 with a physical Verizon SIM. I want to change it to an ESIM, so that I can install a physical GSM SIM. How do I do this?
How to change your iPhone magnifying use of the iPhone
MMS on iPhone 14 Plus not working
I just upgraded to an Unlimited Data Plan, and got an and a free iPad 9th Generation at that time. I have done everything I needed to do in order to set up both devices, but many of my non-iMessage texts "failed to send" over and over I narrowed the problem down to MMS; if I turn MMS off and just use SMS, the texts go…
Verizon LTE Network Extender
I have very little cell phone service at my home. Is it possible to get a FREE Verizon LTE Network Extender? I have been with Verizon for over 10 years, I have 4 users that live in my house and I have 9 lines connected to my account.
iPhone 13 Pro Max will not work in
iPhone 13 Pro Max will not connect to TelCel in Mexico. If we manually connect it there are no bars for service. My wife's IPhone 13 connects to TelCel and has 5 bars. Technical support did not help. We are here for 3 months. Need help!