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People who call me can’t leave me voicemails
So, I noticed this started happening several months ago but I never realized it until my dad who normally leaves me voicemails finally told me that he didn’t have the option to leave me any. When I don’t pick up, the phrase comes up “welcome to Verizon, this party cannot complete this call because they are unavailable” or…
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Verizon ruined iPhone with faulty sim and no compensation
I was having trouble with my sim and contacted tech supervisor. They ran test and sent me to go to the store to get a replacement that is tech wizard said would resolve problem. apparently, the replacement was faulty and bricked the phone rendering it useless. Verizon said they would accept the ruined phone as trade in…
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Call Filter Pro incoming Caller ID not showing (iPhone 12)
I'm supposed to see this screen when a call comes in. Not happening. Just the regular screen shows up. I've gone through all resets, restarts and reinstalls, including Call blocking & ID -> Call ID Apps -> Call Filter. Any ideas please?
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Verizon 5G is worst then LTE used to be since 5G upgrade
Hello I've been with Verizon forever, after Nextel was bought by Sprint. Everything was great until this 5G upgrade. My data is very bad with unlimited Starter. then upgraded to more play paying extra $10/ea for each phone a month, still works the same, data works worst than LTE used to be and most of the time only 1MB…
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Phone upgrade
Upgraded to Iphone 13. Verizon texting me that the Find my phone feature was still turned on the old phone i traded in. It was reset to factory and disabled when sent to them. I logged into the cloud and saw my old phone so i removed it from the account. Just received the same text again. What am I missing?
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How VERIZON ripped me off!
Beware, VZW just ripped me off. I order 2 iPhone 13, paid with Gift Card. They messed up the order, I asked them to cancel it. They rerouted the order back to returns department. I have been asking them how they are going to refund me. They said there is no refund since the order was paid with a Gift Card. All Gift Card…
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Verizon App
I just upgraded my phone to the 13 Pro Max, set it up and it works just fine, but I can’t log in to the my Verizon app without getting the error “It looks like your device is not eligible for SMS and you do not have an email-id set up.” I’ve had my line for over 2 years, I’m the account manager and I can’t log in through…
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Locate my phone
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VOICEMAIL issue: after changing my phone number - iphone 11
I have been with Verizon almost a year now; I decided to recently change to a new phone number (staying with Verizon / same phone - iphone 11) - now several issues with voicemail... 1) no one can leave me a voicemail on my new number (same old phone) without entering in my old phone number (old phone number no longer…
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Apple News+ Promo
Hi everyone, I purchased a new IPad through Verizon and received a link for the 6 months trial. However when I click the link redeem now it says cannot be found. Thanks for any help. Donna
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Voicemail says phone is disconnected
Phone is functioning well except when you wait to leave a voicemail it says the phone is disconnected or no longer in service
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Swipe/tap to return call on iPhone 13
New to the iPhone 13, and I accidentally discovered that you can return a missed call by tapping or swiping it ... how do you turn that off?? Or at least have it provide a 'confirm call' option?? I can see this feature leading to A LOT of misdialed calls...
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This Upgrade Fee is a Rip off
I recently bought a Iphone @ best buy (for work). They said because I upgraded the device on this line there is a charge for $40? I explained that I didn't activate anything. I bought a Iphone 11 Pro MAx at best buy. I said I would like an unlocked iphone. They said, "who's my carrier..?" I said, "Verizon" and he said,…
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Unblock apps (not websites) in smart family
Unblock apps (not websites) in smart family.
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iPhone 12 Pro Max not connecting to network extender
I can’t seem to get my new iPhone 12 Pro Max to connect to my network extender. My old iPhone XS Max is still connected just fine. I’ve restarted my phone and the network extender. Any other tips?
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What is my Voicemail box number?
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5GUW makes my iPhone 13Pro Max unusable without wi-fi
Just started today while on my way to an appt. in an unfamiliar area - Google maps just dies. No internet at all, not on 5GUW, 5G, or LTE, unless I'm on wi-fi. Even at home, where I've always had great service whether on wi-fi or not, I get nothing. Why am I paying for a cellular network that doesn't even work? This is…
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Why did I randomly start dropping calls in my home?
Our street is having trouble with calls in home... they keep dropping
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IPhone 8 Did Not respone during power outage
My IPhone 8 did not respond during a power outage. A family member who was trying to reach me could not do so nor could I contact him. Furthermore, I only have 1 usage bar on my phone when I am in my home. What is the problem?
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iPhone Trade-in
Hello, I am having an issue with my wife getting credited for her iPhone Trade-in. Verizon claims that she never returned her iPhone 11 trade-in even though we have a UPS confirmation saying that the device was delivered in good order. The customer service rep says the issue is, "You used the shipping label for the wrong…
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Will In Store honor chat quote
Hi, Originally did a chat and when I got a confirmation of my order it was all messed up, different plan and wrong phone. So after 2 hours on chat with her to finalize order and 4 other phone calls to try and clear up, we decided to go into a Verizon store to get things straightened out. Well they called shipping as we had…
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No 5G on Iphone 12 pro max
This week at some point, my phone went to LTE only and will not connect to 5G. We traveled several hours to northern michigan last weekend but that should not have affected it. I was live chatting with verizon a couple days ago and they could not help. Tried all their suggestions to no avail. Hoping to get some help here…
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Activation issues iPhone 13 Pro
Purchased a new iPhone 13 Pro. It was activated at the store, but got home and it didn't work. After hours on the phone with VZ, we finally took the sim card out of the old phone and got the new phone to work. We were advised to get a new sim card. Went back to the store, and after hours of working with the phone, we got…
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Your Line is Currently Suspended- even though I did Not request it or report it lost or stolen
I received an email 2 days ago from. Verizon stating: “As you requested, service for your line ending in XXXX is temporarily suspended due to a lost or stolen device.” This occurred the day after I noticed my phone was not making or receiving cellular calls. The same message “We’re sorry, the number you called has calling…
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How do I stop spam political messages?
I keep getting since last week around 20-30 political related messages A DAY from random numbers. I open the message, block the number and erase the message, but I still get many more from different numbers. Is there a way to stop this?
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No data at home
New iphone 13 pro max , paying $90 per month for data but have little to no service at home. Any ideas what I can do short of cancelling my version plan. TIA
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Overcharged
I have been charged for a free iPhone 13 for 6 months now! I have spent HOURS speaking to customer service reps and repeating my story each time. They all assure me they will reimburse me and correct my bill for the next month. My bill still has the extra charges. I have asked for supervisors and was scheduled a call back.…
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Charge for Unreturned Device
Charged for a phone that the Verizon store told me to discard. I am being charged $400 for an old old device. I went to the Verizon store because I wanted a new phone. I wanted another SE with a thumb button. They told me I could get that phone and it would be free and that they did not want my old phone so I could get rid…
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Can I stop my phone from switching from LTE to 1x?
At my home (zip code 98922), my phone will occasionally connect to the Extended LTE network, but will invariable switch back to the 1x Network. Here is an example, I reboot my phone and it's connected to LTE. A few minutes later it's switched back to 1x: I see that the 1x signal strength is better, is that the only measure…
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iPhone 12 WiFi Calling Not Working - Verizon
I just upgraded to the iPhone 12 Pro and the wifi calling is enabled successfully but never actually turns on/works. The indicator never switches from "Verizon" or "No Service" to "VZW WI-FI" like it used to on my previous iPhone. Calls are routing through the cell tower and when I have "No Service" calls don't work, even…