Apple (Archive)
No service/ SOS
Have same problem many others are experiencing. iPhone 13 Pro goes into SOS mode. As we’ve had a lot of snow and cold lately, we haven’t been out much so I can’t tell you if it doesn’t work elsewhere but this is definitely happening at home (zip code 48837) with two different iPhones. Mine is iOS Version 17.2.1. Husband…
Only reachable by other iPhones?
Hi All. I have Apple XR. I am in an area where I have been told I have bad service by utility companies and apparently my aluminum shingles can interfere with wifi. I have one carrier for wifi and one carrier - Verizon for phone. When I first put on airplane mode, weeks later is when I first noticed issues. When I would go…
Issues porting number from Xfinity
Hello, my family moved our plan back to Verizon from Xfinity. Everyone else in my family successfully ported their phone number to the new service almost instantly. I went into Verizon to get my number ported too, and gave them the PIN number, account numbers, etc. they said it would take 24-48 hours. Why the difference?…
My plan was changed without my consent. The plan that Verizon illegally moved me to is $20.00 higher and I lost my hot spot.
My plan was changed without my consent. The plan that Verizon moved me to is $20.00 higher and I lost my hot spot.
Account management
SOMEONE PLEASE ANSWER THIS: i have two iPhone 15 pluses. This girl told me bc of my good credit they would be free. So we get the phones and open them. Come to find out they’re not free. She lied. And each phone was almost $1,000.00. Based off the papers they sent in each phone box. She said her and her husband would pay…
Message+ out of the US
I'm trying to find a way to access iMessages from my American number while I'm studying abroad in Denmark. I'm using an e-sim here and it will only let me use one number at a time so I am trying to download the Message+ app so that I can access messages from that, but it's giving me an error when I request a pin code to…
iOS 17.2.1 Iphone 11 update
I just updated my Iphone 11 pro max to iOS 17.2.1. Every since I did that, I do not have any sound with notifications, videos, etc. I receive calls with my ring tone. I have tried shutting down my phone several times. I have gone on the support web site and did all the things required. I still do not have sound with…
Promotional email
I got an email for an iPhone 15 128gb if I add a line. Has anyone accepted this offer? I’m thinking about getting my wife one but I wanted to make sure there wasn’t a bunch of hidden fees……. please lmk -ty in advance
Verizon "free phone" deal
I had a recent similar experience with Verizon. A few weeks ago my wife and I went to a Verizon office (Verizon Victra) to pursue a "free phone" deal. We had old phones (iPhone 7 and and were also combining our lines to a single account. The sales rep told us that by combining lines, this would be considered a new line and…
printing multiple text messages
how do I print multiple text messages at one time for court
iPhone in Europe for 1 year
I am a long time Verizon customer and I have moved to Europe for a year. I tried to figure out a way to keep my service while away, but that is not an option. Thus, I am planning to switch out my Verizon sim card with a local sim card to use my phone in Europe for the year. My main concern is that when I come back to…
My Verizon service keeps cutting out at home - we have an LTE Extender - live in open space
We live near Apple and been a Verizon customer for 30 years - in recent times - may be a year or two the Verrizon services keeps cutting off my phone calls - even have an LTE Extender - help
Disney+Bundle
Is there anyway on getting Disney+bundle back on my tv and phone thru verizon
60-day unlocking policy
I bought the iphone 12 on 2021 and it's been 60 days and I haven't unlocked it yet, I don't owe money or anything. Why is it not unlocked in 60 days?
Low Trade-in Value
I placed an order online for the IPhone 15 Pro max but for some reason, the order was never fully processed. I contacted the nearest Verizon store and they placed a new order for me and put in a request to cancel the original order. I received the phone and proceeded to send in my trade-in. The phone sent in was in…
Loyal customer retention discounts
I am a single person who has been a loyal Verizon customer. I usually upgrade my Galaxy every 2-3 years and do the same with my watch. I don't understand why new customers, customers with 4 or more lines, etc. get better deals than us single people. My current plan is supposedly the lowest because my watch still has 6 more…
how to find out my iphone 14 pro is unlocked
How do I find out if my iphone 14 pro is unlocked? I have paid contract for 13 months
Trade ins
I turned in 3 phones for trading and only got credit for 2. They keep telling me it’s still being processed. They was all sent in same box. How can two be done and not the other. If I don’t get credit I want phone back. What’s the deal????
Broken iPhone can't access 2FA
Verizon is asking for my 2FA on my account but I can't get the code because my phone is broken. Doesn't seem like there is much help online to get information about this.
Not getting phone calls
I switched from t mobile to Verizon and I’m not getting phone calls on my iPhone 15 pro max
iPhone text to email
Just switched to Verizon and texts that I've forwarded to email addresses have never arrived. How do I set this up correctly, please?
New Phone number
Hello my name is Darian, 19, and I'm looking to get a new phone number and get service on a phone I already have.
Unable to activate eSim -fixed
I had an issue where I was unable to activate the eSIM on my son's phone. It stated that it was locked by the previous carrier (either the phone or SIM card) This was not the case. It had a virtual IMEI added by the VPN provider. I was able to complete the activation process myself on my son's iPhone 13 by ordering a new…
Sealed iphone blacklisted due to unpaid
Hi, I bought 4 iphones sealed 14 pro max from a person on Facebook; at first all 4 phones were check clean and locked to Verizon. However, after a few months i checked back and 4 phones were blacklisted due to "Unpaid". I tried to call the guys but he did not answer. Is there anyway i can have those phones unblacklisted,…
suddenly, I can't receive external text messages on iPhone12 with Verizon
iPhone12 with fam'plan full data and text. In the last three days sometime, I've lost ability to receive external text messages, such as two-factor authentication text message from my banks and even test text from Verizon tech support (they admitted that the test texts 'failed', but couldn't tell me where the failure…
Blacklist
Hello, I recently just got an iPhone 14 and iPhone 14 Plus with the credit we were allowed and I want to switch my services. On my recipt it says ‘contract term: 1 month(s) . My device is unlocked with no sim restrictions can I port my number and phone without worrying about it being blacklisted.
iPhone randomly goes to SOS
My iPhone randomly goes into SOS, different locations and is completely random. This is extremely frustrating frequently dropping calls and having to go into airplane mode and off to get reconnected. On very important work calls and just drop calls to SOS. This has been ongoing for sometime and I can’t have this keep…
iPhone and Apple Watch was stolen during the delivery
Placed an order on December 13th for iPhone 15 Pro max, Apple Watch, iPad for some reason they shipped it separately. First off they shipped the IPad and I received it on the Dec 16th. Fed ex left the package outside the door with no signature I was passing by seen it outside I grabbed the package it had the iPad in there,…
Trade-In Issue
I turned in my iPhone 11 when there was a promotion to receive $800 towards a new iPhone. It has now been five months and Verizon refuses to give me the credit owed towards that phone. Since then, I have had to spend the following time: * Aug: Initial trip to Verizon store to purchase new phone (they told me I had to mail…
Verizon cell service
I live in Albio, NJ 08009. i have an Iphone 14. I only get one bar of cell service.. Calls don't come in and go directly to voicemail sometime . Dial out the call receiver claims the call is sometimes clipped. I don't have this problem elsewhere.