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Can I copy/print out text messages made before signing up on MyVerizon?
I see others have discussed how to print texts signing MyVerizon. I just set up account and am not finding any text conversations. I am wondering if I can access Text conversations before I set up the My Verizon account. Unfortunately need the messages for a court proceeding. Thanks in advance
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Message + malfunction
Just downloaded Message + for desktop. Just after clicking "Start Messaging" and entering the code sent to my phone to verify, i'm presented with an "Internal Server Error" notification. Does Verizon know this is occurring? When will Message + actually work properly? Quite pathetic that i can't add an image of the error…
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Mexico -> No Connection
Traveling in Mexico and cannot connect to make a call.
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My # Apple iPhone XR will not reply to some text messages.
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Issues receiving short codes
I just switched to Verizon, from my iPhone 8 Plus and upgraded to the iPhone 11 Pro. I’m able to receive both texts and calls as well as send calls and texts. I’m unable to receive short code texts in order to authorize access to my apps.
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Apple Music on devices
Hi, I upgraded to the Get More plan and get an Apple Music subscription with it. I already have an Apple Music subscription that I pay for and use across all Apple devices. I'd love to use the Verizon offer and not pay for it, but am hesitant because I'm pretty sure the offer is only available to the device associated with…
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problem with rebate
I purchased an apple iPhone from Xfinity after having used Verizon. Realized that the service was ineffective for me. Returned to Verizon. Purchased Verizon service. Apparently a rebate was issued but my email address was misspelled. I have spent HOURS trying to receive my 'rebate', with a multitude of departments. Twice I…
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Promo credit for trade-ins
I traded in 3 phones at a Verizon store back in August. I received the monthly promo credit on only one phone. I have gone back to the store and have over 50 back and forth messages and phone calls documented trying to resolve this since November. I have spent alot of time and stress on this while going through surgery and…
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Bill is paid...free gift
I received this message from my own cell phone number. I know it's not from Verizon so I didn't click on it. I see others posting that it came from a different number so this is very scary that it came from my own number. Also they silenced my notifications which I did not do. Please help!
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Why can't I get my verification code from Amazon?
I just switched to Verizon from Sprint and now have an iPhone 6s Plus, previously I was able to text messaging when I placed orders or had delivery from Amazon, but when I send my verification code from amazon it never shows on my new apple. Help
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Multiple Mobile Outages - Saint Pete, FL & ATL
I've had no cell service on at least 3 occasions in the last 30 days both in ATL & Saint Pete, FL. As a direct result, I'm unable to make calls to conduct business at work which in turn results in me making a lesser earning and up to being reprimanded by my employer. Last month, I purchased a new Iphone 13 Pro from a…
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short code blocked
I have spent at least ten hours with Verizon since I bought my new phone which was expensive. I can not received short codes. I don't know who to talk to for help. I waited on hold for tech support yesterday for an hour and a half and never got through. I called corporate today and was on the phone for over an hour. The…
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Unable to receive short code verification sms
Can send and receive normal text messages, can't verify my phone number with anything though because short code sms messages are not coming through... I got a brand new number so there should not be any issue... already been thorough all settings and reset the phone to factory and still nothing... I see this seems to be a…
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Two Trade-In, One was received?
I sent two trade-ins, but only one was processed and received. I shipped them both in one box like I was told. How can I rectify this issue? They’re oils have clearly seen the other phone in there is they processed one phone.
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*67
I dialed *67 + the 10 digit number. The call went through and the party answered, and asked is this Mr. Johnson? I said yes it is. But I was surprised that they knew my name. How did he know?
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Asurion Replacement Phone Locked
I have received an asurion phone for Verizon and I am trying to move it to another carrier and the phone has a notification that says "not a Verizon sim card" and it will not connect to the other network. Verizon has verified that the phone has been unlocked on their end, but it doesn't change the status.
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Can’t sign in to my Verizon app. Keep getting error code
It looks like your device is not eligible for SMS and you do not have your email-id Set up.
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4G LTE extremely slow
I've had 4G LTE on my iPhone 7+ in my area for years now and it worked perfectly. Ever since Verizon has been rolling out 5G service, my 4G LTE service has degraded to the point it is almost unusable now. The only "solution" I've gotten is to upgrade my phone when I know for a fact it isn't my phone that's the problem, its…
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Paid off the device in Full
I paid off the iPhone 11 64GB Product Red color Monday night to be free of the device payments on it right, and as I was trying to get a different phone to upgrade, inside a retailer store at an wireless center, they saying that Verizon saying I'd have to pay he phone in full and not be able to make device payments on it,…
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Iphone 13 upgrade will not activate
Upgraded my iPhone 11 to an iPhone 13 today. Activation would not complete and now neither my old 11 nor my new 13 has cellular service. I spent hours on the phone with 5 different customer support/tech agents who can not fix the problem. They say I just have to wait 24 hours. One person told me she would call back in 30…
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No visual voicemail on 6S
Hello, I've got a problem with "voicemail full" on my Verizon iphone 6S but no voicemails showing in visual voicemail. In Settings, Cellular Data is On, I have tried resetting the network, and also tried calling the phone and voicemail. None of these are working. Does anyone have any other suggestions for how to solve the…
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Iphone 6s, when I start facetime I can see them but they cannot see me, why is this? They can only see a circle with my initials in the middle but no
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Verizon Returns Center Phone Number
I have been having issues with a chargeback fee from Verizon for about a month now as Verizon "never received my device". After checking the tracking number it was marked as delivered by UPS and after about 4 support agents, the one that I had called on the phone called the returns center and was told that they received an…
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Received empty box instead of iphone 13 pro max
So I was supposed to get iphone 13 pro max delivered today. I received a box through UPS and signed for it. Box was really light so I assumed there will be sim in this box and phone is probably going to be delivered later today or tomorrow. But when I opened the box it was empty, no sim card, nothing inside the box. Of…
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call Canada from Mexico with US cell international plan
I have a US Verizon plan with unlimited calls to and from Mexico or Canada. How do I call someone in Canada while I am in Mexico? Seems like I should be able to do that but it's not working the ways I tried.
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iPhone early device payment payoff/upgrade question while I am on the device payment plan
My question is: If I do the early upgrade of my device payment as I have the iPhone 11 on the device payment plan, will I have to send Verizon my current phone I have once I pay off the remaining balance on it that I have paid? Is it true that if you pay half of the phone amount of what it costs that you can do an early…
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Don't trust chat by Verizon
I just upgraded to an iPhone 13 with an online chat agent by the name of Calvin. He promised me an $800 trade in for my old phone but never included it in the order. We discussed it multiple times on the chat and he assured me it was all handled. Now that the deal is done he never included the trade in and I've been back…
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Apple locked
I need to know where to get a copy of the original documents when this plan/phone was created a few years ago. I am locked out of my account with Apple and they will not reset without proof of purchase. Can not get updates or access certain files and turn off “FindMy” since I’m locked out. I want to upgrade my phone but I…
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New IPhone 11 Setup Issues
I just got a new phone and service with you guys. I put in my SIM card, but I get an error saying iPhone is not activated, please contact your carrier, and I am unable to text, call or use LTE. I switched my old SIM card just to see what would happen and it activated. But when I switched back to the Verizon SIM, it had the…
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Call Waiting!
I purchased brand new IPhone13 ProMax 1 Tb 20 days ago,since I bought the phone my call waiting aren’t working. How frustrating even when I schedule Verizon to call me In meantime somebody else call me and their phone call goes straight to voicemail. I been Verizon customer for past 4 years and I never had any problems but…