Apple (Archive)
email to text not working
all of my email to text messages are not being processed . Sending from Gmail to mobile number I get non delivery error messages that say " Your message to [email address removed per the Verizon Terms of Service] has been blocked. is this something I did or is this being blocked by Verizon
Texts
I was driving at the my sister claimed I texted her 4 times. is my phone or phone number hacked? Or, is her phone or phone number hacked? I definitely didn’t sent those texts.
Cellular issue iphone7
Says my iPhone can’t make or receive calls or messages . Says crllular issued
How do I clear my voicemail even after I have deleted everything?
I deleted about half of my voicemail messages, and cleared out the cache of deleted messages, but it still won't allow new messages to be left. I used to get a pop-up that warned me "Voicemail 92% full", or "100% full" but that doesn't show anymore. How can I A) determine how much space is really available, and B) allow…
Lost in shipping...NO help from Verizon
5/19 Purchased new phone IN STORE. They had no stock and offered to have it shipped to me 2 day mail. 6/3 Still no phone. UPS says its lost and to call Verizon. Verizon says they can cancel my "order" and I have to wait 8-10 days to re order something I already bought once. I have already paid fees and taxes once in the…
Text Message
Not receiving text messages from specific individuals and/or businesses.
Iphone 13 Pro Max 1 TB - BOGO - NOT BEING HONORED - Bait and Switch
I upgraded my lines in March to take advantage of a BOGO being offered by Verizon for Iphone 13 pro max. (buy one get $1000 torwards the 2nd phone) I received 1 of the 2 phones (the one on the payment plan) the other phone was never shipped to be due to a billing error that Verizon never followed up on. The order for the…
Not receiving short code sms
Port from Tmobile did take a few days. I've been with Verizon for a month now and occasionally SMS short text does not come through. I continually have to do different resets (network, power on/off, etc.) the problem still remains.
How to copy music from my music CD's to iPhone?
I want to listen to music on my iPhone 6 Plus while walking and want to avoid data usage. What's the best and cheapest way to copy music from my music CD's (or laptop) to my iphone? (I don't want to use iTunes.)
Order issues
I ordered my pro max yesterday, payment went through, terms and conditions were accepted , and now the my Verizon app says that my order is on hold because the terms and conditions haven’t been accepted . But if I check my order on my browser it says my order is processing, and I tried calling costumer service and the…
If my order has been shipped already and it’s on its way the next day Verizon canceled it will I still receive my order
Trade in Issue
I sent in my trade-in device, an IPhone 11 to get $700 off an I have the tracking number that says it arrived at Verizon’s warehouse but I got an email saying Verizon didn’t receive it. They took away the credit on my account. I talked to a chat representative for about 3 hours who kept coming up with reason for how it was…
Ship time for 13 Pro
I am interested in finding out how long it is taking to ship a newly purchased 13Pro…
Unable to upgrade phone online, through phone, or app
I am unable to upgrade my phone online, through the app, or with a representative. The current phone I am using was purchased fully last year and has been used with prepaid until today when transferred to the postpaid service. I transferred my line today from prepaid to postpaid, however worked with two reps earlier to…
Verizon Wireless Commercial about free iPhone 13 for customers
I have been a Verizon wireless customer with my entire family for over 10 years but when I called Verizon Wireless to inquire how this offer works, I was told that I don’t quality. Can someone explain this to me.
Not able to make call... all calls in or out FAIL
Is Verizon having connectivity issues? Starting today, 4/30 at 12:00 p.m. all calls in or out get a FAIL message. Trying to get Live Chat assistance, but not response.
why don’t my recent calls show on my screen
how to cancel monthly insurance on new phone
I was told to purchase product insurance when I purchased phone for at least 30 days now I want to cancel, how do I do this
Hot spot
I used to be able to send my data to my iPad. It says hot spot, but no link.
Call Filter - Yellow triangle with !
I have been using the Call Filter for several months and love it. However, many times a call will come from a caller with only their number as the caller ID, and a Yellow triangle with !, will show and the call will continue ringing. I usually ignore these calls. what is the meaning of the triangle, I have interpreted it…
Cell phone not working with Comcast
We got Comcast internet and now my roommate's Verizon iphone doesn't have any service. He can't even make a phone call. How can we fix this?
Not receiving voicemails or notifications
The last VM I received was on 12/22. I have an iPhone 13 Pro paired with an Apple Watch SE Cellular. I can't speak to anyone (don't get a call back or its a 1+ hr wait) so I chat. I don't receive VM even if I call *86. I have been through all the troubleshooting... - reset VM Pin - no VPN, cycle airplane mode, wifi off,…
Texts for Political Donations to Wrong Person
I keep getting texts requesting political donations for upcoming campaigns. No contact number to stop them, and they directed toward a different person. These texts are harassing. How can I stop them?
iPhone 11 Pro Max in Cabo
My daughter is in Cabo this week with friends for spring break. None of the Verizon iPhones are receiving any signal,,, the ones with ATT and T-Mobile are all working fine... I've had her enable data roaming, change the voice/data from LTE to 3G and back, each time turning the phone off for 4-5 min and then back on. Still…
iPhone - too many in this household - what can i do, what can i do?
My wife has an iPhone 8+, I got her old iPhone 7. We made both of them hotspots. PROBLEM: when looking at the available networks, it only shows iPhone. How do i change the name of the network to iPhone7 and iPhone8+ ? Thanks to the folks who know their stuff, I'll have my answer in no time!
iphone7 hotspot on so it shows in desktop available networks
what are the steps to turning the hot spot on my iphone7 so it will show up as an availabe network on my desktop? thanks. david
Why can't I send texts to non-iPhone users?
I have an iPhone 6s and my texts to iPhone users go through no problem, but my texts to Android users are undeliverable no matter how many times I send them. I have iMessage turned on, I have "Send as SMS" clicked on and my "Send & Receive" number is my phone number. What can I do to fix this ASAP?
Spy ware
How can I tell if some one has loaded spyware on my I phone 6 Also can I get it off my phone
what happend to my mobile hotspot on iphone after changing to unlimited plan
What a nightmare Verizon seems more intent on having us sign in every 5 mins than actually helping i seemed to have lost the ability to use mobile hot spot on my iphone x after changing my plan to unlimited anyoe else have this happen or know why it happened
Why does my phone hang up every 4 hours
My sons iphone12pro hangs up after 4 hours when talking to his girlfriend. Is there something with verizon plan that makes it do this? It didn't start until this past 6 months it seems. Was there an update that could have caused this?