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Voicemail Not working
I’ve been told by multiple people that they can’t leave voicemails. I had “default” voicemail set up by the looks of it. When I call my number I get a “message management” prompt that asks for my mailbox number. I’ve reset my network. I’ve tried setting a custom voicemail. Nothing is working.
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Why did my phone suddenly switch to extended network?
I recently moved and had a signal up until yesterday. Then suddenly my phone switched to Extended Network And I am not receiving calls? My new zip code is 78852. I can't call #48, *228 or any of those. I get a message that the number or code I have dialed is incorrect. Text messaging and outgoing calls work, just not…
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iPhone losing service connection
Iphone 7 is suddenly losing service connection. sometimes rebooting will help and sometimes it does not. phone has been well cared for. why is this happening
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Purchasing at Best Buy - How to do Verizon Trade-In with Change to Unlimited Plan
I'm planning on purchasing an iPhone 13 Pro. I'd prefer to purchase it from Best Buy in-person. I see from Best Buy that I can still use Verizon Payments and also take advantage of the trade-in on my iphone X 256GB. I'm on an old 24GB plan, so I'll have to switch to the new Get More Unlimited. Do I buy the phone at the…
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Stopped receiving verification texts
I have had my Iphone for a while now but the past week I have not been receiving any verification texts that are being sent from my bank etc. What is the reasoning behind this and how can I fix this? Thanks.
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voicemails
iphone 8 I have deleted all voicemails, cleared all deleted VM on my phone. I keep getting mailbox almost full, it seems that when I delete VM on my phone verizon is not deleting VM on verizon server, this seems to be an ongoing issue
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Iphone Visual Voice Mail Problem After Switching from Android
If, after moving to an Iphone from Android, you are getting gibberish text messages on your Iphone when you receive phone calls that go to voice mail (i.e., messages that start with "VZWVVW" ) do the following: 1. call tech support at *611 and tell them your getting text message gibberish when you get notifications of…
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Iphone 12 calls network issues
We have been experiencing people not being able to hear us every time they call us. If we hang up and call back, sometimes it's fine, sometimes they drop. This all started with IPhone 12. Before this we had an XR, a network extender and used wifi calling and it was working. In researching this community in 5 minutes I saw…
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How do I see my contact list on the website?
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Promo Correction
On December 5, 2021 we ordered (online) three iPhone 13s and one iPhone 13 Pro, each with a $650 trade-in credit. (Trading in 3 Iphone XR’s and an IPhone 11). A week later I noticed all four lines were eligible for a $800 trade-in credit. On December 13 at 4:09 PM I called Verizon and spoke with Mary, very helpful, who…
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BOGO SCAM!!!! Leaving verizon today!!!
Bought 2 Apple iPhone 11's on a BOGO Promo a year ago. The agent helping me explained that the promo required me entering Verizon device payment program, but that I was able to pay off the $750 balance at any time. After a year, I paid off the phone ($343), or so I thought. When I got my bill this month it was immediately…
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4 bars but no internet access
My Verizon iPhone 12 mini shows 4 bars of service but I get no internet service almost every day. If I turn on wifi I get service. I can only use the wifi at home and so I am limited to using the internet. Why can't I get to the internet on cell data?
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C-Band
January 20, 2022, lots of articles came out claiming that AT&T and Verizon would “flip the switch” on C-Band. When will this switch be flipped? I’ve driven all over California and have not seen the UW next to the 5G in new Ultra Wideband areas that have been added to the coverage map. When will Verizon flip the switch on…
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Why is there a $50 withdrawal from my account with 800 902 0204 as transfer account? I never received a call
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Roaming
When travelling to the caribbean how do I avoid roaming charges? What do I turn off?
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Changed number online now I can’t make calls
Yesterday I changed my phone number online. It said it should be an easy process in the FAQ but I cannot make any calls. I did all the automated tutorial walkthrough to try to fix it. I called customer service and they spend over an hour on the phone trying to get it to make calls. A supervisor said they would call me back…
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My calls on IPHONe 13MaxPro go straight to voicemail.
I have Verizon as my carrier. How do I get it to ring severalties before voicemail picks up?
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Verizon lost my trade-in and are now attempting to bill me for the value...
Yeah, so... Verizon. * They're telling me I can upgrade. * I use their system to upgrade. * They tell me I can trade in my older iPhone instead of selling it myself. * I use their system to trade it in. * They send me a box, with a UPS label. * I pack up my phone in the box and call UPS to come get it. * UPS wants to…
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Caller ID Option missing: Iphone 12 Pro Max
There is no way to hide my caller ID for all outgoing calls. Apple said it should be there (Settings > Phone) but it is not. Apple said I need to ask Verizon. No help from Verizon site/chat. I didn't bother calling Verizon after reading other customer with same issue was on phone for a while with Verizon but did not…
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LTE Calls Turned Off (iPhone 13 issue for new service)
I was on the phone with 4 different level 1 and level 2 reps for about 4 hours today. (Verizon has the worst CS and the worst process but I’ll save that rant for another time.) I upgraded 2 lines on my account to an iPhone 13 and iPhone 13 pro max. I set them up this morning and checked everything was working fine before…
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Calls going straight to voicemail, no missed call notifications
I keep missing calls and they go straight to voicemail. This has happened at least 15-20 times in the last week or two. The calls are very important. I don’t even get missed call notifications and it doesn’t ring at all. I don’t have Do Not Disturb turned on on my iPhone, and even so, I have these people’s numbers set to…
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No Service iphone 13
i paid to reactivate my account. the suspension on my device has lifted yet i still dont have service after multiple hours. ive already done the troubleshooting as well as the customer service texting. still no service. it bounces between 1 bar and back to no service. my balance is paid in full and i even paid into next…
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Billing Issues
To whom this may concern. I've been having major billing issues. I have extra charges on my bill that has not been resolved. I traded in an old phone to a new iPhone 13 pro and ever since then Verizon Customer Service has messed up tremendously on my bill. I don't see my trade in device difference, and on top of that I'm…
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Rebate Runaround
After being approved by store employee, a dozen representatives, 5 supervisors, the rebate center. Verizon then decided to not issue my rebate due yo my phone not “being qualified “ by $100. As stated it was advertised as if I switched and bought that phone I would receive the $250. I have been trying to have this…
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iPhone 12 Pro internet slowed down?
Hey all, so I’m wondering if anyone else has had this problem where we go into a 5GUW area and it is significantly slower? Like I do internet speed tests and it’s like regular 5G? More specifically I used to get speeds between 400mbs-1.2gbs. I even checked to see if I was being throttled but I’ve noticed this over a span…
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My # comes up as Unknown caller when I call my contacts
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ESPN+ with disney bundle
Does the ESPN+ cover all the ESPN channels when I get the Disney+ bundle?
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automated message when calling my husband
When I call my husband, an automated Verizon recording immediately starts, asking me to "please enter a password". On my husband's end, he doesn't even hear his phone ring. Please help.
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Why can't I call my home phone from my iPhone 6?
my phone works fine except when i call my home land line,it rings a half a ring,then asks for my verizon voicemail password to get my voicemail,so i can not call my home because of this,any help?
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SWITCH21 - IS THIS REAL?
HELLO VERIZON REBATE TEAM? I switched to Verizon from T-mobile with expectation of receiving up to $1,000.00. However, I received a message from rebate team that I am qualified for $20.60 from Virtual Prepaid Master card...today? Is Verizon using this type real S-C-A-M? My Rebate Tracking # 982957896 # What a disaster!!!…