Apple (Archive)
My calls on IPHONe 13MaxPro go straight to voicemail.
I have Verizon as my carrier. How do I get it to ring severalties before voicemail picks up?
Verizon lost my trade-in and are now attempting to bill me for the value...
Yeah, so... Verizon. * They're telling me I can upgrade. * I use their system to upgrade. * They tell me I can trade in my older iPhone instead of selling it myself. * I use their system to trade it in. * They send me a box, with a UPS label. * I pack up my phone in the box and call UPS to come get it. * UPS wants to…
Caller ID Option missing: Iphone 12 Pro Max
There is no way to hide my caller ID for all outgoing calls. Apple said it should be there (Settings > Phone) but it is not. Apple said I need to ask Verizon. No help from Verizon site/chat. I didn't bother calling Verizon after reading other customer with same issue was on phone for a while with Verizon but did not…
LTE Calls Turned Off (iPhone 13 issue for new service)
I was on the phone with 4 different level 1 and level 2 reps for about 4 hours today. (Verizon has the worst CS and the worst process but I’ll save that rant for another time.) I upgraded 2 lines on my account to an iPhone 13 and iPhone 13 pro max. I set them up this morning and checked everything was working fine before…
Calls going straight to voicemail, no missed call notifications
I keep missing calls and they go straight to voicemail. This has happened at least 15-20 times in the last week or two. The calls are very important. I don’t even get missed call notifications and it doesn’t ring at all. I don’t have Do Not Disturb turned on on my iPhone, and even so, I have these people’s numbers set to…
No Service iphone 13
i paid to reactivate my account. the suspension on my device has lifted yet i still dont have service after multiple hours. ive already done the troubleshooting as well as the customer service texting. still no service. it bounces between 1 bar and back to no service. my balance is paid in full and i even paid into next…
Billing Issues
To whom this may concern. I've been having major billing issues. I have extra charges on my bill that has not been resolved. I traded in an old phone to a new iPhone 13 pro and ever since then Verizon Customer Service has messed up tremendously on my bill. I don't see my trade in device difference, and on top of that I'm…
Rebate Runaround
After being approved by store employee, a dozen representatives, 5 supervisors, the rebate center. Verizon then decided to not issue my rebate due yo my phone not “being qualified “ by $100. As stated it was advertised as if I switched and bought that phone I would receive the $250. I have been trying to have this…
iPhone 12 Pro internet slowed down?
Hey all, so I’m wondering if anyone else has had this problem where we go into a 5GUW area and it is significantly slower? Like I do internet speed tests and it’s like regular 5G? More specifically I used to get speeds between 400mbs-1.2gbs. I even checked to see if I was being throttled but I’ve noticed this over a span…
My # comes up as Unknown caller when I call my contacts
ESPN+ with disney bundle
Does the ESPN+ cover all the ESPN channels when I get the Disney+ bundle?
automated message when calling my husband
When I call my husband, an automated Verizon recording immediately starts, asking me to "please enter a password". On my husband's end, he doesn't even hear his phone ring. Please help.
Why can't I call my home phone from my iPhone 6?
my phone works fine except when i call my home land line,it rings a half a ring,then asks for my verizon voicemail password to get my voicemail,so i can not call my home because of this,any help?
SWITCH21 - IS THIS REAL?
HELLO VERIZON REBATE TEAM? I switched to Verizon from T-mobile with expectation of receiving up to $1,000.00. However, I received a message from rebate team that I am qualified for $20.60 from Virtual Prepaid Master card...today? Is Verizon using this type real S-C-A-M? My Rebate Tracking # 982957896 # What a disaster!!!…
Missed calls straight to voicemail, not showing up on missed calls list
Who should I speak with to request a warranty replacement? I am having this same problem.
apple watch cellular plan stuck on activating
My apple watch cellular plan has been stuck on activating since I bought and paired it with my new phone, have tried chatting multiple times to fix it and the chat rep just tried to force me to upgrade my entire phone plan to fix it which has nothing to do with it not activating. I just want someone who knows how to fix…
Screen lock iphone 8plus
Darolyndrewett1@ gmail.com. iPhone screen locked calls police and energy contacts on it's on
Trade In Credit Never Received / No response from Customer Service!
Back in April of 2021, I switched over to Verizon from Sprint for better service. When I switched over, I took advantage of a trade-in "deal" where I was offered a $10/month discount when trading in my Iphone 8 for and Iphone 12 Pro. After hours and hours and hours of discussion with online and phone customer service, I…
How does this app work
How does this app work for me putting it on my child's phone can I see everything she is doing without her knowing do I need to get the password and go through the phone
Zagg Screen Protector
When I bought my new iPhone last October, I paid almost $70.00 for a Zagg screen protector. I was told there was a lifetime warranty should anything happen to it. In January, the "guaranteed not to crack" protector did indeed crack. I was informed by Verizon to contact Zagg which I did. I submitted the claim on January…
Text message
After the latest ios update 15.3.1, I can not send or receive text messages to or from Android devices. My imessage, SMS and MMS messaging is all turned on. I have turned all of these off and on and rebooted my phone after I did each of these things. Any ideas on how to fix this?
No ticket status
I need help getting a ticket status. I'm unable to use my phone number since failed activation attempt on Saturday February 19th. No one at Verizon will provide a status.
Is there an outage in Brooklyn
Awful customer service!!!
I can’t get anyone to actually help me! I’ve spoken with multiple representatives and supervisors, all who tell me something different but either don’t notate my account on their end with what they’re telling me, don’t return the call back as they say they will, and/or don’t follow through with what’s actually notated on…
LTE turned off
I got a pop up on my phone a few days ago saying LTE calls turned off - anyone know what that's about? I also discovered my Personal Hotspot is missing on my iPhone XS and have not been able to get it back. Just curious if others are having issues.
How to print out call log
Can someone tell me how I can print out just my call log for the current bill period?
Rewards Device Dollars
I have $25 device dollars. Can I use it toward a phone charging cord for the car? If so, what is the price of the charging cord?
Long Distance Calling to Mexico
I have International Call to Mexico and Canada but got a bill for $600 extra claiming Long distance usage?
new charges for plan change
Why is Verizon charging existing customers for their new plan changes? I can see my bill is increasing by $70 next month as they change me involuntarily to their new plan thanks
Verizon supposedly replaced my phone with a new one or refurbished one and now my better only last for two hours, has anyone else had this problem?