Apple (Archive)
Apple Watch Nike+
So I’ve been looking at ordering the new Apple Watch SE Nike+ edition. After reviewing some things I’ve noticed that Verizon page doesn’t offer the Nike+ as an option for ANY of the Apple Watches, but you can select the Nike sport band when configuring the watch. This goes for every one offered on Verizon’s website, 3, 4,…
network issues
I can't connect to anything or make a phone call or text is anyone having issues. This has been going on since 9am its starting to drive me crazy!!
battery replacement
Does verizon replace iphone6 batteries
Extremely unhappy with customer service - they took action without my permission
One week ago lost an iPhone 11 Pro associated with a Verizon account. Although the iPhone was lost, the it was still connected to my other apple devices and texts were being forwarded through my apple ID. Rather than get a new iPhone now, I am waiting until October when the iPhone 12 is released. Today I purchased a…
NFL App iPhone
My NFL App was working fine until my iPhone 6s upgraded to a new OS. Now when I select a game I'm sent to select a TV provider. I select Verizon, which sends me to FIOS to log in. I used MyVerizon credentials and it's states either of those are wrong...even though I used them to log into MyVerizon. FIOS doesn't recognize…
Tech coach charge??
Watch your bills closely after upgrading. I just got my upgrade letter in the mail and there is suddenly a $7.00 monthly charge called "tech coach". I called to ask about this and was told it is a service that if I am having trouble with my phone I can call and be transferred to tech support. I did not ask for this and was…
How is hot spot data billed?
When I use hot spot on my iphone, is Verizon charging me for double data use? One charge for iphone data and one charge for hot spot data?
Disney bundle will not activate
Trying to take advantage of the Disney Bundle offer but app says it cannot complete my request and online it won’t authenticate my email address. Help!
ERRONEOUS BILL Verizon Has Promised To Repair for FOUR MONTHS
Verizon advertised a BOGO promo offer in June and I went for it. The rep "mistakenly" forgot to add the second phone so I said I wanted the BOGO, that was the point, she ordered me one purple iphone 11 and shehad it shipped back to Verizon in TX instead of to me as she said she couldn't cancel the order. So sorry etc.…
Is there anyway to see iMessage numbers or times they were sent?
is there anyway to see iMessage numbers or times they were sent
cannot stream without wifi iphone
My husband and I cannot stream without wifi. we have a iphone 8 and iphone XR. we have unlimited data but can't seem to get any data when away from wifi.
Can’t text a certain person
I have an iPhone 8 Plus and my sister has an iPhone Xs and we cannot text, call, or FT each other. All my other contacts work just fine and so does hers. What could be the problem? Please help!
VPN messing with internet connection on my iPhone 8
anyone know how to remove the VPN from an iphone 8? I can't get an internet connection when I'm out and about when it's on and it won't let me turn it off.
Horrible cell service, mostly no service bar, Verizions only comments was SORRY.....
We live at Jackson lake, in Butts county Georgia. Seems like starting July 1st almost aways any time of day we have little to no service on our iphones. Why verizion states no issues with towers, and only answer is sorry. Have been a verizion customer for over 10 years.
Iphone SE 2020 HOME button hard to press
Hi, I've had my phone 1 month & it is hard to depress the home button compared to my previous 6 Plus. Does anyone else have the problem or did I get a defective phone? I recall something in setup about the button, but it went so fast I've forgotten. Becky in Maryland, wondering if I like this phone yet?
Cant send or recieve texts while on phone call
I have verizon iphone xr and when i am on the phone if not connected to wifi I can not send imessages out or get imessages in or android or browse the internet with out hanging up call how do i fix this
Hotspot disappeared.
My iPhone XR had my hotspot already programmed and I used it regular. Now it's dissapeared and when I try to connect to the website to activate again it goes to the Verizon app to add a line. What's that about and how do I fix it?
What's going on with iMessage on Verizon's network?
As of this week, my wife's iPhone absolutely will not send pictures or videos via iMessage to Verizon customers. It says "Delivered" for about five seconds, and then reverts to "Not Delivered" with the red exclamation point symbol. We thought it was the phone, so we went through an exhaustive gauntlet of fixes: * Rebooting…
Poor Verizon service San Francisco Noe Valley
For the past month, my Verizon service has been terrible in the middle of San Francisco. Sometimes I have "No Service," other times only one or two bars. Occasionally, it is fine. Calls drop all of the time and they frequently don't ring. I only know I have a call when I receive a message. My phone is an Apple 5s and has…
Upgrade to iPhone 11 SIM card
I was going to upgrade to iPhone 11 and have Verizon ship the new phone to my home. I would do the wireless quick start data transfer from the old phone (iPhone 6plus) to the new iPhone 11. I was reading the quick start instructions on how to do the data transfer wirelessley . What I don't understand is when I receive my…
Full LTE bars but no data
I have 4 bars of 4G LTE but no internet. Works early in the Morning, then stops working when more people come to work around 8:30am. Network is down every single day. Nothing will load on safari or apps.
Weak connection
At my current address service has been decent for the last year and all the sudden for the last week now I can barely connect to LTE anymore. How do you report poor connection areas?
Locked phone
My son has placed a passcode on his phone and I need access to the phone.
My account has been charged for a phone I sent back
I have been with Verizon for ten years now. Amid COVID, my phone was sent back with the shipping label I received from the Verizon store on Inner Perimeter Road in Valdosta, Ga. This month I looked at my account; I am being charged $500+for the returned phone. I have not been able to reach any customer service agent by…
Apple Music Still not working
As another user eloquently stated, the problem is Verizon not Apple and I had the exact same problem for 4 months waiting for that elusive tech support call stating it was fixed: From another user The problem is Verizon reads from a script, then searches a local knowledge base and then bangs head. I asked for this ticket…
Hotspot
How do I set up my personal hotspot
Unable to make outgoing calls on iPhone for two days
We are in Charlotte, NC -- unable to make outgoing calls in or near our home and since we work from home, this is more than an inconvenience. Incoming calls occasionally get through, but with very poor quality; only one bar showing on our phones. We drove about 20 minutes away and were able to make calls from there. Very…
Toyota Bluetooth resets with Iphone XR calls are dropped
I have an Iphone XR that constantly drops calls when connected to my Toyota Highlander via bluetooth. The Toyota radio goes into a reset mode and my phone is still connected to the call but no one can hear me. I have another Iphone xr that does not have this problem. Toyota reloaded the software, but that did not help.…
Verizon Signal Strength and Quality at Home and in General Surrounding Area
Verizon service in local suburban area north of Twin Cities has gotten worse over the years and I have run into a couple of issues where the service level is just unacceptable and the only solution is service improvement by Verizon. * We had a power outage than knocked out our Comcast internet service one morning when I…
Trade In - anyone get full value as promised?
I got in on the $350 off iphone 11 pro plus "up to $850 back" for trade in. I have an excellent condition 6s, which is on the list as trade in value $600. I see a lot of bad experiences on these boards, folks getting scammed, getting way less back than they were expecting. Has anyone had a positive experience and gotten…