LTE Home Internet
Activating Netflix
I am trying to activate my Max and Netflix through Verizon LTE internet. Max was no problem, but when I tried to activate Netflix, it took me to a page that said "All we need is your email." So I entered my email. Then it took me to a page asking for my password (with no other visible options). I don't have a password.…
Still have g1100 router, any benefits to upgrading it?
Should I upgrade to a another verizon router or get one of my own? Thanks. Right now I have a g1100
How do i access settings in the router
Need help with accessing my router
LTE internet speeds inconsistent
I switched to Verizon LTE earlier this year in April this year. the gateway was replaced on day two. The system generally has OK since then with a few instances of slow speeds causing temporary streaming freeze ups and failures. However in four of the last 10 days, the speeds (typically for several hours at various times…
How can I cancel LTE Home internet?
How can I cancel my LTE Home Internet service?
Nintendo switch promo
Anyone having issues being able to claim this promo? I keep getting an error when I try to claim it. I’ve contacted customer service but i still can’t do it
Nintendo Switch or a $200 Gift Card to The Home Depot
I got an e-mail saying I'm eligible for a Nintendo Switch or a $200 Home Depot Gift Card. I'd supposed to be under "Make the Most of Your Plans" and then a button called "Home Offers" but there's no such button?
Switch or 200 gift card
I haven't received any and I've been with Verizon the amount they told me I was till I get the promo.
ASK-NCQ1338 Firmware Update LTE - Need December Version.
I am using the ASK-NCQ1338 for work. I use a VPN that allows access to sites. I had problems earlier this year when the firmware was updated. I contacted verizon an they sent a new ASK-NCQ1338 box with the Dec Firmware. This fixed my issue. Release date: 12/14/2023 Software Version: 3.3.0.3 Unfortunately, they latest…
Neverending quest to get my Target gift card
This is truly insane. I've never seen a company as big as Verizon unable to follow through on a promotion like this. As for me, I have contacted customer service through chat around 6 times now. I kept screenshots of each conversation. Each person I talked to told me they were confident that they could get it worked out…
Closed account 2 weeks ago no label
I have been trying for almost a month to return my 5g Home Internet Box. They have tried to send me a label in the mail 3x. I still haven’t received it. I also tried to print one off via the link sent to me but because the account is closed, I can’t get access. Even tried with the email associated with the account and…
200$ target gift card help
So I signed up for the internet on a brand new account after switching from xFinity on 2/1 and the perk was a 200$ target gift card. I was told by the Verizon rep that after a few weeks I would be contacted about how to receive it. So I waited. Then I talked to someone in the chat about it and they said they would send out…
How do you schedule a technician appointment?
I've been trying for a week to schedule a technician appointment.My issue is that the internet service is very slow b/c the ethernet cable is very old, and I need a technician to come fix it. I've had multiple agents on the phone tell me they've schedule an appointment, and no one has showed up. I've received broken links…
Account manager ive been ours 4 six years
* I've been the account manager and only account member for 11 years. This week my ex wife walked into a 3rd party store and ordered a phone first and she made herself manager of the account and charged everything on it
How does billing for the Mobile Hotspot packages work?
I got a mobile hot spot device and got the basic data plan that include 15GB of high speed internet. It says that once I exceed the 15gb it will be slower but will I get charger for surplus data usage over that 15gb?
Connecting
Hi so I recently bought the Verizon internet gateway and am trying to connect it to my Xbox, it is giving me an error on the uPnP and says to go here to fix it, but I do not see an option. Thanks
Why do we have bad connections on all devices the same days of each month like clockwork?
I've tried to communicate with support about this SEVERAL TIMES. I'm writing here to ask if anyone else has this issue. Each month, at the beginning of my billing cycle our 4g lte refuses to connect to the interent. No amount of rebooting helps. Our prepaid Verizon phones also can't connect to the internet. When I've tried…
LTE speed issue
This is beyond aggravating. We have had 4G LTE for over 3 years and this problem just started about a month ago. Our download speed dropped from an average of 40-50 Mbps to less than 3 Mbps however the upload speed has stayed constant around 5-6 Mbps. I have made multiple calls to Verizon, and it has resulted in getting a…
Lte home
I received a ticket number caused by service drops. I can't find where to check the status.
Return kit for internet equipment never received-my account has been charged $330
I canceled my internet service on March 2nd and was told I would receive a return kit for returning the equipment-I never received kit-I communicated via chat and they told me to return the equipment to the nearest Verizon store-the store said they couldn’t accept the equipment I called 611 service line and they said they…
Cannot redeem chrome book offer
I’m trying to redeem my offer during the redemption window however after going through the steps, I added the chrome book, selected next, then as the system was spinning to update, it informed they were out of stock and removing the item from my cart. Then it took me back to my home page and now no tile for my offer. I…
connecting lte Verizon gateway to FUBO tv
I just signed up for FUBO but cannot receive local channels using my Verizon lte gateway. FUBO does not recognize my lte box with the zip code I enter as my home location. I can get local channels when I use my Comcast internet but not when connected to the Verizon gateway.
My order number is only 7 digits and its not letting me register the account
I am trying to register the account with the order number but it is only 7 digits and online it states that it should be 13 characters. I don't know what to do to be able to view my next bill and get connected to the my Verizon app. Please help I would greatly appreciate any help anyone can offer. It has been a bit…
Totally disappointed and disappointed by the situation I am facing and which Verizon still does nothing about
I no longer know what I am going to do about the situation that I have been experiencing with Veraizon for more than two weeks. They supposedly say that this is the best company in the country, the most reliable and safe, but despite my two years with them, I must express that My experiences have not been the most pleasant…
Xbox promo no resolution
Here is all the communication i had with Verizon since I signed up for the wonderful Xbox Series X promotion on Dec 15th. I have been given mixed information and there has been no follow up so I’m resorting to posting it here. Background: Signed up for Verizon LTE home internet on 15th Dec via online. I couldn’t finish…
Fraudulent Collection causing me to lose $20k
In September, I was relaxing at home playing video games. Someone knocked on my door to tell me about a Verizon internet free trial. The free trial included NFL Sunday Ticket with Youtube TV. I had already purchased Youtube TV and NFL Sunday Ticket, but figured I would be able to cancel it if I got the Verizon internet…
CAN I RENAME AN UNKNOWN DEVICE
Can I rename UNKNOWN DEVICES on the ASKNCQ1338FA gateway. I have about 3 or 4 unknown devices in my DEVICE LIST. I have seen various reports on the internet that say that a device can be renamed directly from the DEVICE LIST, but I cannot find a way to do that.?.
Closed account waiting 2 weeks for a return label
I closed my account and I’ve called twice for a return label to return home internet lte. Unable to get support
Xbox
Ok so this is getting a lil ridiculous. I'm at a point where I've feel I've been lied to. I since Dec I've tried to claim this xbox redemption. I had a internet that I was grandfathered in at 25 bucks only to swap to pay a extra 20 for this deal. They said claim it through the app. I've never seen any claim for this in the…
4G LTE barely usable
I am only getting 0.6M download at various times of the day. Other times it is in the 20 - 30M range. Is it just the tower can't handle traffic during a busy period, or are they having problems? I have rebooted my router many times with no help. Signal strength stays at about neg 82 and I have found the optimum location…