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dropped calls
In the last two weeks all (4) of our iphones have been dropping calls. They are different models so I don't think it is a phone thing. We have no home phone so I run my business from my cell phone and I work out of the house. Frustration level is off the charts. Can someone help me with this? I have no clue how to figure…
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Why has my bill been different for the past 3 months?
Why does my bill keep changing?
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Employer discount
We have Verizon service for a volunteer fire department and would like to offer our members a Verizon discount since probably 60% of our members have Verizon for their personal service. Is this possible? I know many businesses do this but I wasn't sure what the qualifications were to offer this to your employees. We may be…
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VZW Business Process Improvement - Business Account Statements
The "Questions" phone number listed on all business account statements is SHOULD BE a direct dial into Business Customer Service! Currently, the "Questions" phone number listed is NOT a direct dial into Business Customer Service. Furthermore, the Automated attendant (IVR System) "assumes" that the number (phone) used to…
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Can I change my personal account to a business account?
I just opened a business and will be using my personal phones for the business. I wanted to know if I could one or all of my lines to a business account?
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Protection plan for another phone not on my personal account
My company has Verizon but they will not provide protection plan for my new phone. Can I get protection plan for that phone and pay for it on my personal account?
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Corporate Discount Contact - Does anyone know one?
I am trying to contact someone from the Corporate Discount office about getting an updated flyer for our employees. There are no contact phone numbers to be found for this.
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Credit Inquiry-tricked
I went to a local verizon store months ago to find out information about phone plans. I was leaning toward pre-paid (which I did decide on and am happy with). I came into the store explicitly for information only. I found that I was not interested in the plans they were talking about. The salesman proceeded to try to…
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Backup Assistant - not working
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Business owners beware of Verizon
If you have a business plan with verizon wireless, beware of your minutes. I have a multi-line business plan and a mobile broadband internet plan as well. My business has been picking up recently and i had a surge in call volume resulting in a large increase in the usage of my minutes. Needless to say this caused me to…
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Verizon is run by **bleep**
If I ever get the opportunity to switch providers I will.
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Not too ( Business ) friendly !
I moved my service from T-Mobile last month. Wanted to make International calls today but could not. So I just called Verizon to add International calling features to my new iPhone cause i am traveling for business next week and need to use it there too. Their answer : I can not make International phone calls from here nor…
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my android 2
I spoke with a tech today about my android 2...told him it keeps freezing up and rebooting on its on ...his suprv. basically said too bad. I have been with verizon for 4yrs after dropping cincy bell. This blows my mind. I am going back to cincy bell and telling my company to do the same.
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my android 2
If all I am asking for is maybe a phone comparable in price and functionality but not a Motorola, do you think it is good business for Verizon to replace the phone. I mean how much does the phone actually cost them ...20 bucks maybe?This phone costs me $1900.00 plus dollars per year.The phone almost lost me a huge account…
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Switching from Family Plan to Business account
I have been a customer of Verizon for years & have boasted about the service they provide. However, recently I have tried to change my account from a Family Plan (5 phones) to a Business Account (needing 7-10 phones) & found Verizon was far from accommodating. After setting up the account with a rep, I was informed that my…
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Casio Brigade Text Message Glitches?
I have had my Brigade for about a month. I am really pleased with my phone, my friends call it "The TANK of phones". There are a few things that bug me on it. The phone will restart every now and again, but I'm fine with that it makes up for it when I can shower with my phone. The problem I am having with it is my texting…
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Itemize bill by phone number?
We have a bill that comes with all ten phone numbers lumped together on it. Is it possible to get an itemized bill for an employee that shows just the calls on that one phone?
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Harrassing phone calls
Is there a way to find out who is calling and hanging up if they are using a blocked cell phone.
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What happend?
Why was my post removed about getting a new IP?
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DEVICE UPGRADE REPORTS
Anyone know how to run a report that will show how many times one line has been upgraded, what units it was upgraded too, as well as, cost?
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Cannot pre-order the Incredible with my business account
It seems as though the Verizon business accounts are getting the shaft when it comes to pre ordering the Droid incredible. Consumer accounts have no problems but The pre order is not available in “my business account”. We have been with Verizon a long time and although we are a pretty small company. I feel that Verizon…
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Actiontec MI424WR NAT Table Issues
Hello, I would like to know why they give out this particular modem/router for use on business accounts. I find the small 1K NAT Table size rather small compared to my old Linksys WRT54G router. Everytime I bring up Steam to refresh the server list, my internet completely dies. I would like to know if Verizon is in talks…
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Are business accounts eligible for free wifi?
I upgraded my business connection from 20/5 to the 25/15 service today. The email I received confirming the transaction said I was eligible for the free wifi. But I am unable to register or download the software. Does anyone know if business connections are eligible for the free service, and if so, how to go about…
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hunt line question
We have two lines at our small business: our main phone line and a second line which is the line that calls switch to if the first line is busy. All of our phones are two line phones. I am trying to find out how I could have an answering machine set up for the second line. I know what the telephone number is and I already…
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cost center
Where do i go to view my current cost centers and how to add a new one? Thanks.
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text records
I have a phone issued by my Company as part of a business plan. I have text messagin on my plan. I have a very serious matter that forces me to access the records of numbers i have texted and who have texted me from a few months back. I do not need the actual content of the texts, but just the records of incoming and…
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National Small Business Manager
Does anyone have contact information for the National Small Business Manager? I am having really bad experiences with the local account folks and they refuse to put me in contact with anyone up the food chain. Verizon is about to loose a 260+ line account because of these folks and the way they continue to mishandle our…
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bill information
I had an account with my company and have since left but stayed with Verizon. Can I get a an itemized copy of my previous bills? If so, how do I go about it?
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Adding a Storm to my business account
Is it possible to buy a BB Storm on my personal Verizon account and then use it on my business account, which I do not have control over? I currently have another BB on my business account and a Razor on my personal account, which I would like to continue to use on my personal account, which my wife uses.
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Getting Verizon to pick up old equipment?
We had a T3 line previously. That included a local loop from Verizon which terminated in a massive multiplexer which is an entire rack of equipment. We cancelled the T3 over a year ago, and we need to get this old equipment out of the way. We have been trying to get Verizon to come pick this equipment up for 3 months now.…