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Transfer Of Service
Absolutely do not understand why Verizon is having such difficulty in transferring ownership/service from my deceased mother's name to mine and my account - I have done all the steps and the status shows as going the opposite way - into her name - which it already is - I have been paying the bill on time and these people…
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Trade in value promised was not honored
I was promised $800 trade in for my iPhone 11 when I pre-ordered iPhone 14 Pro in Verizon store. The ONLY reason I decided to upgrade now was because the gentleman who helped me ran the numbers so that I would know how my bill would be affected - $800 trade in would result in $22 monthly credits for 36 months = $5 increase…
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How to get records of face time calls
#facetime @taylornotswift22 #iphone13 @taylornotswift22 #phone
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iPhone 16 Pro Max Pre-Order
Never Again. Huge mistake walk into an apple store or Apple store online and buy. Don’t make this mistake people. no one will answer your questions about your order. They’ll just tell you to cancel it. Verizon doesn’t deserve our business they’ll never earn it.
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Unable to Transfer Phone Number
I bought a new iPhone 16 yesterday. When I tried to transfer the data and phone number the transfer was interrupted. When I tried again the iPhone 16 said 'Unable to Transfer Phone Number' I went into my settings and deleted the eSim and made another attempt. Same problem. It seems all of my data from the old phone was…
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Confusion
To Whom It May Concern, i am writing to formally request immediate resolution regarding a series of serious issues with my Verizon account. Since switching to Verizon from AT&T in April 2024, my experience has been overwhelmingly negative and mentally exhausting. Below is a summary of the problems I have encountered: 1.…
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No service
I have no service right now! Its so infuriating when this happens! Its happened at work and at home but the majority of it at work and i cant even connect online to chat with someone. Service doesnt return until like after 4 hours!
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NFL SUNDAY TICKET
I recently bought a phone and plan through verizon, as a part of my package I was given free NFL Sunday ticket. This is false advertisement. I have tried to access this for the past month and a half. I have gone to verizon multiple times and it has yet to be resolved. It is just an email that needs to be sent to me. This…
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Ashurion
I had Ashurion 2 appts they did not show for either! I wanted a store there was none available . I waited 2 weeks for this appt no call no text no show. Verizon this is unacceptable! 4 hours! I have been sitting here for 2 appts on a Saturday . I have been paying insurence for years and never used it. You would think…
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Want a iphone
Interested in a new iPhone
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eSim doesn't activate for brand new device from Verizon
In the process of moving from TMobile to Verizon. Bought 2 phones. One activated properly. In the other it keeps saying sim is locked. Contacted verizon and after multiple levels of agents they sent some push activation and that disconnected from old phone from TMobile but didn't activate my new phone. So now i'm without a…
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iOS 18 Field Test Missing Info
Hello All, RF nerd here. iOS field test with nerd stats seems to be greatly reduced on iOS 18. I now only get band and bandwidth. Before I was seeing everything I wanted. PCI, RSRP, RSRQ, RACH info etc. Now it’s all gone. Probably entirely unsupported by Verizon but, figured I’d ask if anyone here knew if they’d be back?…
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iPhone 16 Pros delayed? Was promised delivery on 9/20 when placing the order and still waiting!
I ordered 3 iPhone 16 Pro's on 9/13 - original estimated delivery date was 9/20, and that is still what it says online - and still nothing has shipped - meanwhile I can go to most nearby stores and they have inventory of the iPhone 16 Pros.... Customer service has been useless, making empty promises to me- first on 9/20…
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Phone
Hello! Is the IPhone 16 Pro max still backed up? I preorder it and still has no shipped yet.
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Upgrading
I would at this minute be upgrading my IPhone 13 Pro Max if I didn’t have to change plans. Not sure why changing plans is a requirement? I love my current plan and love the perks. Guess I gotta just gotta realize that a new phone is not in my near future.
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iphone 15 max pro not receiving/sending picture messages to android users
I did the latest update last week on my phone (18ios) and ever since, I have not been able to receive or send text messages to android users. I keep getting the message "not delivered" and having to send it through sms. I can't receive any pictures messages from android users, I never even know they send me anything unless…
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Request to Unlock iPhone 14 Pro max
Dear Verizon Customer Support, I hope this email finds you well. My name is Alice, and I am writing to request the unlocking of my iPhone 14 Pro max with the following details: IMEI : ***** Model: iPhone 14 Pro max Tôi hiện đang ở Việt Nam và muốn sử dụng thẻ SIM địa phương trong thời gian lưu trú. Tôi hiểu rằng thiết bị…
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New phone
My new phone is amazing and I’m still working on connecting
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eSIM didn’t activate
E-sim didn’t activate
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Messaging app is having trouble switching between sms and rcs
I'm having a problem with my messaging app automatically switching between sms and rcs. 2 techs have tried to help, but no resolution yet.
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Unable to Transfer Phone Number
I pre-ordered the new iPhone 16 Pro. I have spent hours trying to activate it but no success. I called support and they kept me on hold for 40 minutes. I was randomly disconnected by them trying to activate the new phone but they disconnected service on my current device, so now I have 2 phones and neither work.
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Disable Find My on iPhone 15
I just bought a preowned iPhone 15 with the Find My feature still on. What can I do to disable this feature? Should I use tools like MagFone?
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Customer Service
1. I went to this store because they had such high reviews. Unfortunately, my service was DEFINITELY NOT 5 stars. I spoke with Ben about getting a iPhone 15 Pro Max. He didn't have any in stock stock so he ordered one. I waited until the end of the week when he got back in the store and my phone would have already arrived.…
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iPhone 14 vs IPhone 16
Is upgrading from IPhone 14 to IPhone 16 WORTH it, in the opinion of the forum?
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Strange numbers via text
Going thru our bill for last month and see SEVERAL numbers like this, 482-033-0000, 624-005-0000, 918-085-0000 And several more with all zeros at the end, also, a daily text pic message from short code 48233, and I can’t find any information…… any one help me?…
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Early Preorder Backordered?
As I do every cycle, I woke up at 8am EST (on 9/13 this time around) and preordered two iPhone 16 pros for my wife and I. The result for the last decade plus was receiving a shipping text on the following Wednesday and the the phone arriving 2 days later (9/20). Unfortunately, the text and delivery never came. After…
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Delayed IPhone 16 Pro
So I pre-ordered the IPhone 16 pro max on September 18th , and my iPhone hasn’t even shipped yet , I’m just curious about how long would it take to arrive , I pre ordered it because a Verizon store tech advised me that there might be campers on release date , so I listened to her and the release day comes , I go to the…
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Voicemail issue
Wondering if anyone has had any luck with this issue, since I'm going in circles. I'm having major issues with retrieving my voicemails on my Iphone 15. Some of the voicemails land in my iphone voicemail app, where I can easily retrieve the messages like normal. Other ones go into the "back end" system, meaning I have to…
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Phone number transfer
i just purchased the iphone 16 and im trying to transfer my number from my iphone 13 mini and the data transfer went fine but my number isn't carrying over. it says that my account is ineligible for transfer... though i ordered it straight from verizon.. worked perfectly fine when i ordered it through apple last time..…
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iOS 16 Stuck in setup on SOS Screen - HELP
I have been stuck for 2 days on the SOS screen trying to set up my new iOS 16 phone. Neither of my phones can call out. The old phone was transferred to the new phone and the new phone is stuck on SOS. I can receive calls but I do not recognize numbers (my contacts have evidently not been imported). I don't know if any of…