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Unlock SIM
Hi. After 60 days activation my iphone, it’s continue locked. What I need to do? I’m outside USA, Will the unlocking be automatic? If is necessary I can send my IMEI. Thanks
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SIM Still says Locked but was paid off years ago
I purchased an ihone 11 Pro Max from a verizon Wireless store, after it was paid off I upgraded to a Note 20 Ultra and chose to keep the iphone. This was over 2 years ago because my Note20 Ultra is paid off for over 6 months now as well but the Iphone still says the SIM is locked and to contact my provider. My online…
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Travel pass
If I have apps running in the background will it activate travel pass?
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Service
I am trying to reach someone higher up than the representatives that answer when you call Verizon or that chat with you when you initiate a chat. No one seems to understand what our issue is and can give us a straight answer. When we finally had someone who we thought was going to do something for us, it turns out when we…
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Change number
I’d like to change this number to my old number
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Problems with verizon phones
What does it mean when iPhone shows as Pdi core without item on website info on app? I reset a phone which somehow caused another family member phone to go into SOS. So then I needed to reactivate the sos phone which showed as PDi placeholder.During re activation I got a notice of a asurion claim and I wasn’t and didn’t…
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Very lazy employees and very rude
I am about done with Verizon there customer service went to horrible. Did a trade in for a iPad so took my old iPad into store. Sale man said wrong IMEI it was not wrong just missing some number because on Verizon site did not take all the number. Kid us sale man said you not done it online and come into for them to help…
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Request to unlock iphone 14 pro max
I am Sajid from Pakistan.You have a policy that iphone sim will unlock after 2 months.But it does not unlock.I need sim services I have also paid all the package.Please unlock sim so that I can use it.Reply me.I am anxiously waiting for reply.
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iPhone 15 messenger records
Hi. I really need documentation of any incoming and outgoing texts for my iPhone 15. It is important that I see these messengers from January 1, 2019 and moving forward. Please help me with this ASAP! Take care, [email address removed per the Verizon Terms of Service]
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My speeding limit
Where do I go to find out what my spending limit is? Also how do I raise my spending limit?
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Monthly discount
Subject: Request to Reinstate Autopay and Paper-Free Billing Discount Dear Verizon Wireless Customer Support, I hope this message finds you well. I have been a loyal Verizon Wireless customer for almost four years, and I take pride in consistently paying my bill on time. Recently, I noticed that the autopay and paper-free…
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Notifications Push iOS
My Verizon app’s scope and capabilities are not transparent. Verizon support connected to my iPhone effortlessly only after I inquired whether they can do that. With My Verizon connected to my iPhone Verizon support probably has better access to the iOS on my iPhone than Apple. Verizon Support never offered the feature to…
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Account
Why isn’t my new number working on my account
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Can i move a sim card from my wireless enabled ipad to a used iphone?
Can i move my sim card from a wireless ipad to an iphone without going through verizon?
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Stay
Can’t believe I’m writing this complaint, but Verizon’s brought me to this point. I’ll leave as soon as possible, guaranteed. I fell for an upgrade falsehood, was told $200 for an upgrade with my trade in, pay taxes and a few dollars a month, pay it off anytime, no commitment. I now know it was all a lie. Customer Service…
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Use of Airalo e-SIM while traveling abroad
Hi; very frustrated with Verizon customer support. I would welcome all thoughts/answers to the following, please (I received differing answers with different reps on different chats) My situation: I'd like to use an Airalo e-SIM while in Switzerland. I've purchased this e-SIM. I want to use it while away from wifi on my…
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Lock Device
Hello, I bought this iPhone from Facebook marketplace from someone. I was told the phone was unlocked but I later realize the device was showing carrier unlock please what would i do about this please I need help on this thank you. Regards, Yusuf
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Calls dropping going to sos
My calls recently started dropping and go into SOS mode. I also never reception my phone literally only works when I’m connected to someone’s WiFi. This is frustrating since I pay Verizon so much monthly
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Oklahoma City Store
I need too speak to someone in hr but who works with the Verizon franchise Stores in Okc , Oklahoma 2850 NW 63rd St, Oklahoma City, OK 73116 And also I was treated wrong by a supervisor with corporate Verizon how do I get ahold of someone ??? Please
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Verizon Wireless protect
Don’t waste your time or money with Verizon. Was with Verizon for over 20 tears. The service and the integrity of the company has become unbearable. They have clearly lost the edge on customer service and trust.
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sim-locked
Dear Verizon Customer Support, I hope this email finds you well. I am currently in India and would like to use a local SIM card during my stay. I understand that my device is currently locked to the Verizon network, and I kindly request your assistance in unlocking it. I am writing to request the unlocking of my iPhone 11…
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Returned phone
I returned a phone and it was delivered to white land IN on 06/07/2024 and Verizon is saying they have no records of it or anything and they don’t even know the address it was sent to
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Blacklisted Iphone 15
Hi! I am from Ukraine and I bought a used iPhone 15. It's a eSim version so I didn't manage to check if it was fully working at the post office as the iCloud was clean. The phone appeared to be Verizon locked and blacklisted (reportedly stolen). What do I do next? Can I send the phone back to the rightful owner? Please let…
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Phone
My order never went throw and showed my order was cancelled but the money never went back on my card!!
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One device wont connect to network
I have a number of laptops/phones running on the Wi-Fi. As of late, one Macbook struggles to connect to the network . When it does connect, shortly after, the connection drops. This device connects to other networks without issue. I worked with reps from Apple, reimaged machine and lots of other things but no change. All…
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eSIM
I'm new to eSIM's and need help to understand how this works internationally. Can someone help? Thanks
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iPhone 15pro max eSIM
How do I activate my eSIM
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Can an eSim work with my Verizon iPhone 13 Pro while in England?
Hey all. Couple basic questions: Is my an unlocked phone, for purposes of using an eSim And when I take this phone to the UK next month, do you recommend activating a UK esim (like Three or another brand) to make calls and do mapping and such? Any other general thoughts on using eSims with the iPhone 13 Pro?
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Group text Limit of 20
Has Verizon made any progress on opening up the group text limit of 20? This is a real pain for me and god forbid I have an Andriod user in the mix and want to send a picture... Any clarity or plans would be helpful.
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iPhone not sending text to androids suddenly
* Just a couple days ago my iPhone(11 pro) stopped sending text messages to any Androids, they just come back as “not delivered”, “message send failure”. Although pictures will send with text. Just text won’t send. I haven’t done anything with my phone, no updates or changed anything. I tried all the tips online I could…