Apple
Unable to Transfer Phone Number
Keep getting error "Unable to Transfer Phone Number - You phone number could not be transferred to this iPhone because your account is ineligible for transfer." Going from iPhone 13 Pro to iPhone 15 Pro Max
Network provider lock - Sim locked
Hello. I am in Pakistan . I bought a used unlocked iPhone 14 pro max in the USA. it is activated, but the network is locked. I determined by the IMEIchecker Next Policy ID: 2387 Carrier: US Verizon Locked Policy. can you help me unlocked this iphone? phone is locked by Verizon. not blacklisted, IMEI is clean, phone is…
Cell phone picture and detail
My phone shows no picture or device model type when logged in on app or website.. It just shows blank. I got a new device recently from apple . What can I do to get the detail to show?
Message plus won’t work on my iPad
Anytime i put in my phone number and click send code it always says it is unable to send the code and says try again later but never works please help
Second line number
If I get the second number will the second number compatible or can be used for WhatsApp
Shipping delays
According to Verizon, I’ve been a loyal customer for over 14 years. According to my records, it’s been 25 or more years. Yesterday, I ordered an upgrade for my wive’s iPad mini 4 for her birthday on 8/3/24. I paid $12.99 for overnight shipping with the promise it would arrive by 8:00 pm the next day, just in time. Today, I…
Turn Off Travel Pass and "Pay As You Go"
We will be going to Greece and will have iPhones 11, 14 and 15. I have read how to remove Travel Pass but also seen that "Pay As You Go" will automatically activate. We will be using pre-paid eSims while in Greece and Whats App for calls and do not want to incur any additional costs from Verizon. How do we accomplish this?
Pending order error
I have had a pending order on my account for over a month and have been unable to subscribe to the Apple one unlimited add on that comes with my plan. several chats, calls, and support tickets have resulted in nothing so far. very frustrating anyone out there have a solution to clear the pending orders?
Service and Customer Service
I have been a customer for two years and the service has been horrible form Newark to New Brunswick. I have complained being a therapist that travels. My iPad never works now. I used to have to turn it on and off but that doesn’t even help. All Verizon says it everything is fine on their end. LIES!!!! I have tried to call…
Never received promo
I traded in 2 phones on in May for a promotion where they said they’d pay off my old phones after returning them and receive a $415 promotional credit for the new phones over a 36 month period. Since then they’ve tried to charge me for my returned devices and I’ve called customer service and spent hours arguing, always…
Customer Service Review
William S was an amazing representative. He was extremely helpful and genuine and did not try to lie to me when talking about any sales by speaking quickly like others have done in the past but made sure everything was clearly explained. I accidentally responded with a 1 on the text rating trying to rate another…
Does Sim Swapping effect phone plans
So I was thinking of upgrading my iphone 7 plus to maybe a iphone 13 or 15. currently I’m on my father phone plan and he’s not interested in upgrading or changing his current plan (probably because it will end up costing him more money). I still want to upgrade but I don’t want to accidentally change anything related to…
Sim unlock Removal cost for iPhone 14
How much to remove sim lock from devices purchased at Best Buy or Walmart but shipped to another country or state that doesn’t use Verizon . Where do I check the Imei if the device is eligible for unlock or not
Setting limits
We only want our kids to have access to social media for 2 hours day. They each use it at different times so setting up a schedule to shut off the internet with Verizon smart family won’t work. We would like it to block their access to social media when their limit has been met. Any suggestions?
iPhone "not compatible" with Apple Music
We recently added a line to our family plan. My 2020 iPhone SE is now my son's phone, but I cannot activate the Apple Music account on it because it says the iPhone is "Not Compatible." This doesn't makes sense, as it was just connected to Apple Music earlier in the day when it was my phone. The only other thing I can see…
Verizon data
For the last year or so, Verizon has been pushing me (emails, texts, notifications) to switch to an unlimited plan that is much more expensive than my current plan. Around the same time, I started getting charged for data overage, at a cost of $15 per GB, usually 2-4 times a billing cycle, routinely increasing my bill from…
运营商锁
你好，Verizon运营商，根据解锁策略，我的iPhone应该在激活60天后解锁。为什么到目前为止还没有解锁网络锁。我希望你能根据解锁策略要求尽快解锁我的iPhone
Customer aService
Customer for 14 years. Beyond disgusted with verizon. Switching over. Parts of the the town I live in has poor cellular coverage. Called and spoke to 4 different people as kept on being connected to a different agent. The last person who spoke to me for 50 minutes told me i would have to pay 150 for a network booster. Mind…
Two-factor authentication with out phone to log in
I am trying to file a claim for a broken phone and need information from my account. Is there an alternative way to log in without phone?
Call filter plus blocking
Is there a way to block all calls from a specific carrier? Neutral Tandem is 100% robo/spam calls using spoofed numbers. If I could block that carrier, it would eliminate easily 80% of my unwanted traffic.
Verizon antagonist
Remove the Verizon antagonist allow 0 to get an agent 24 by 7. Fix chat. Do not force callbacks. Fix double billing issues. Fix chat Hire fro United States. Never text on the middle is night with garbage marketing messages. Fix Verizon to Amazon api. Fix call drops and sos mode. Stop telling folks to reset their folks.…
Keeps going in SOS mode
For the past several months for a couple days out of the month my iPhone 13 Pro and iPad keep going in and out of SOS mode and I am over it!!!!! Nothing is wrong with either device, both are totally up to date on updates… I any other time have 5G uw signal…. When it happens I either have to turn the devices off and on…
Verizon Saturday Delivery Mishap
On Friday 7/26 early morning, used my early upgrade to order an iPhone 15 pro. I had the option to pay $19.99 for delivery by Saturday 7/27 so I did that. I didn’t want to risk not being home to sign for the delivery because I work weekdays so Saturday made sense if I ordered and had it delivered. I received tracking info…
Blacklisted by verizon
i am having same problem i bought from Facebook market place it was brand new and unlocked. It worked fine, We went to vacation out side of US for 3 months since we return the phone wont work , i called your coustmer support for more than 50 times and explain everything they didnt help me and i went to your store multiple…
Phone calls taking forever to connect
Sometime it can take up to 3 minutes for an out going call to connect. It does not seem to matter how many bars I have or where I am. I have cleared my call history, upgraded my phone (today) and still the same problem. Also incoming calls have the same issue (take minutes before I can hear the caller). Help!
someone blacklisted my phone
I don't quite understand why, but Verizon has placed my IMEI number on a global blacklist. That means that no SIM card will work with the phone. After some investigation, it seems that only Verizon is able to remove my phone from this list. But here's the frustrating part, Verizon customer service won't talk to me since…
Everything will be OK, sir
Once upon a time, there was a Verizon customer who was told he could get an early, free upgrade to a brand-new iPhone 15. Now, this customer was more of an Android kind of guy, but he hadn’t quite mentioned this to his wife. So, in her infinite wisdom and loving spirit, she decided to surprise him with the iPhone upgrade.…
New Phone Promotion Not Showing Up
I bought a new Pixel 8 Pro on June 9. I accepted a $0.00 monthly promotion for 36 months to place the order. That promotion did not show up on my account. I was told to wait until the phone shipped (it was on backorder) to see if the promotion showed up. It did not. To protect myself, I took screenshots of the ordering…
Iphone 15 pro warranty
I recently just cracked my iphone 15 pro screen, i had it for just over 6 months. I was wondering if the 1 year warranty would include repairs on my screen.
Sms issues, group texts, photos
I'm ready to leave Verizon. It's been months that I've not been able to send photos, group texts, sometimes even regular texts don't work. They just sit and that dam circle won't go away then it errors out. It's happening for every member of my family. It's extremely frustrating. We have tried a local store but it's under…